Raven Morgan

Got me in quickly even without an appt, friendly service crew, decent pricing for my repair. crew, decent pricing for my repair. More

by SHERRIEJARED Verified Customer Verified Customer

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Changes the agreed contact while I was driving to pickup the car, which not very professional. the car, which not very professional. More

by korni Verified Customer Verified Customer

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I appreciate the quick service Hyundai have given me whenever in need thank you again. Keep up the good job. whenever in need thank you again. Keep up the good job. More

by r.persaud12295 Verified Customer Verified Customer

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The experience was pleasant and every sales person knew how to make me feel confident in my decision how to make me feel confident in my decision More

by craigfloyd93 Verified Customer Verified Customer

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Raven, Cassie and the rest of the Bennett team were very helpful, knowledgeable and friendly during the buying process. helpful, knowledgeable and friendly during the buying process. More

by DINO5150 Verified Customer Verified Customer

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Friendly. Helped this old lady with Apple Car Play tech. Even washed my car! Good job. Helped this old lady with Apple Car Play tech. Even washed my car! Good job. More

by VALERIE2LAKE Verified Customer Verified Customer

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Raven was extremely helpful at finding me the car I wanted and helped me secure a great deal. She went over everything with the car and the price thoroughly wanted and helped me secure a great deal. She went over everything with the car and the price thoroughly More

by EMILYRMEE Verified Customer Verified Customer

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Raven and Wendell listened and consistently worked to meet out needs. It was as stress free as car buying could be. We did not feel pressured at all. Refreshing. meet out needs. It was as stress free as car buying could be. We did not feel pressured at all. Refreshing. More

by dtlc55 Verified Customer Verified Customer

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I took delivery of the Santa Fe XRT on 7/12/24. On 2 occasions shortly after taking delivery of the vehicle I experienced a loud bang and shaking of the Santa Fe while backing out of a parking spa On 2 occasions shortly after taking delivery of the vehicle I experienced a loud bang and shaking of the Santa Fe while backing out of a parking space. The first time I wasn’t sure if I had done something wrong, so I went on my way. The second time I was backing out of a space at Bennett Hyundai after inquiring about an early break in oil change. This time I knew it wasn’t me. I had to leave for another appointment, so I called the service desk when I got home to make them aware of the problem. That’s when I was told there was a recall that might address the situation and made an appointment for the 26th of July. I didn’t drive the vehicle until I took it to the service center on that day. The service was recall number 24-01-055H, TCU Software Update & inspection for transmission noise or damage (Recall 263). I downloaded a copy of the Technical Service Bulletin (9 pages) so I knew it would take a bit of time as it’s fairly involved. While I waited for the service, I was able to observe the technician perform the required update and inspection through the window in the waiting area. He appeared to know what he was doing. I have several concerns about this situation: Item 1. I feel this should never have happened as the recall information states, “As required by federal law, dealers must not deliver new vehicles for sale or lease to customers until all open recalls have been performed”. Item 2. Part of the recall requires the technician to take photos of certain items during the process to determine the extent of external damage (if any) as part of the record. I would like a copy of those photos for my personal record. Item 3. I’m assuming the return of my vehicle after the service indicates no external damage was noted. However, I’m concerned about internal damage at this point. The sudden engagement of the parking pawl was so severe I’m worried that internal damage may have occurred and/or metal fragments or shavings were produced that eventually could cause a major failure leaving me stranded. I think the transmission oil/fluid should be drained and refilled and a sample provided to an independent oil analysis lab to verify if metal particles are present. At this point I cannot trust the vehicle until I’m fairly sure the internals have not been compromised. I know Hyundai has an admirable power train warranty but that isn’t much comfort. Item 4. And finally, when I went out to the vehicle after the service, I noticed it was dripping water all around it. For some reason it had been hosed down and left in the hot, 90-degree sun and the entire vehicle had dried water spots all over the paint and glass. I never requested a “car wash” nor was asked if I wanted one nor was any referenced during the sign in process. As a result, I had to spend nearly 6 hours over the weekend washing the car, treating it with detail spray and finally putting a coat of wax on the paint and treating the windows to remove the spots. I was not a happy camper, so to speak. More

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By far the easiest and fastes car buying expereince. Ben and Raven were extremelly helpful and answered all my questions. Dealership was a very nice enviornment and everyone was happy, I felt very welco Ben and Raven were extremelly helpful and answered all my questions. Dealership was a very nice enviornment and everyone was happy, I felt very welcomed!!!! Thank You Bennett Hyundai fo Lebanon. More

by rkshergill23 Verified Customer Verified Customer

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