Raul Valles

Ford country and Raul Vallez were exceptional in communicating the status of delivery. Excellent customer service. The transaction was efficient and as promised. communicating the status of delivery. Excellent customer service. The transaction was efficient and as promised. More

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I’ve always been treated well at Ford Country. From sales to service and everything in between. I’ve been doing business here for more than 20 years. to service and everything in between. I’ve been doing business here for more than 20 years. More

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Frank is knowledgeable, kind, helpful, respectful and he understood my likes and requests. Frank help me to acquire the car I was looking for. Raul Valle was my first contact thru the internet, but Frank understood my likes and requests. Frank help me to acquire the car I was looking for. Raul Valle was my first contact thru the internet, but Frank is the one that deserves the credit, he help all the way and Raul didn't even bother to meet me when I was there to purchase my Bronco. Thank you, Frank! More

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Best experience I have ever had at a dealership! Was doing some online research through my banks "car buying program" when I cam across the exact vehicle I was looking for. I put in an interest reque Was doing some online research through my banks "car buying program" when I cam across the exact vehicle I was looking for. I put in an interest request and was immediately contacted by Raul Valles asking "what I needed" to make this a successful experience. Raul immediately coordinated a time he had available on the following day that I wanted to be at the dealership. He kept me well informed and even went out of his way to send pictures of the vehicle to me. The 2015 Ford Focus I was interested in had just arrived at the dealership and only had a photo or two uploaded. Upon arrival we walked up just as Raul walked out, perfect timing right. He was extremely courteous and professional throughout the entire experience. I have been to numerous car dealerships and purchased other vehicles and Raul by far made this the easiest experience and was the most professional auto salesman I have come in contact with. He made sure the vehicle was ready beyond expectations because he wanted it to be perfect for us. While the paperwork was being drafted he even treated us to an awesome lunch at the attached diner, Mustang Sally's, which was amazing. Big thanks to our waitress there, she was very kind. Kem and Kelly were also extremely helpful during our visit ensuring everything was covered, handled and explained. I think I can honestly say that if Raul wouldn't have been the one helping us we might have left there without a vehicle. Big thanks to Raul and all of his help and professionalism! -Zach D More

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Recent New Truck Purchase. 2016 F350 Super Duty Platinum My Wife and I were looking for a new Diesel Truck to tow our 5th wheel. I contacted via email and received a call from Raul Valles. We talked back and My Wife and I were looking for a new Diesel Truck to tow our 5th wheel. I contacted via email and received a call from Raul Valles. We talked back and forth about what I was looking for. He compiled a list of trucks that fit, emailed them to me. We met with Raul and test drove the one we liked. We knew upon meeting Raul that we instantly liked him and his approach to car sales. He is not your stereotypical high pressure car salesman. He was very laidback and patient with us. I had A LOT of questions and we text back and forth for a few days. His patients was outstanding. We finally got the numbers close and we made the decision to move on with the purchase. I highly recommend Raul and the team at Ford Country, we had a great experience and couldn't be happier. Ed Armendariz in finance was outstanding as well, very thorough. He did a great job of explaining every step of the way. A+ More

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Best New Car Buying Experience! Raul Valles is an excellent sales representative who was very informative. He listened to our needs and found exactly what we asked for. Best expe Raul Valles is an excellent sales representative who was very informative. He listened to our needs and found exactly what we asked for. Best experience of buying a car ever! After being a Ford owner for 40 years, we were very discouraged with recent service on our Ford Hybrid and pretty much had decided we wanted to sell car back because we were done with Ford due to the bad experience of not having a car for 8 weeks. That day we were headed to buy a Honda CRV. We searched all the cars and had a salesman ready to sell us the CRV. However, when we came into Ford and told our story, someone finally listened to us we finally got to speak to some managers who apologized to us for what we had gone through. And we looked at the Escape. Raul totally turned us around and made us feel good that we purchased a New 2017 Escape. It's because of Raul Valles that we are driving a Ford again. More

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Wonderful I have to say my experience at Ford Country was about as painless as is possible when buying a new car. Everyone there was very helpful and I would h I have to say my experience at Ford Country was about as painless as is possible when buying a new car. Everyone there was very helpful and I would highly recommend this dealership. More

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Great Experience! Probably the best vehicle buying experience I've ever had. Raul was awesome. He took the time to make sure I purchased the exact vehicle that I wanted Probably the best vehicle buying experience I've ever had. Raul was awesome. He took the time to make sure I purchased the exact vehicle that I wanted. I felt zero pressure and felt very comfortable through the entire process. Kelly kept us laughing through the paper signing process, but was very professional and efficient. She made the worst part of purchasing a vehicle ( signing all of the paperwork) fast and fun. Raul was there at every stage of the process, making sure we were being well taken care of and happy. The only thing that I would say needs improvement is the detail department. our brand new vehicle came out with water spots, etc. No big deal, but a slight disappointment in an, otherwise, awesome experience. More

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Raul was great Raul Valles was an excellent and experienced sales person who made my truck purchase hassle free and enjoyable. He went above an beyond by assisting m Raul Valles was an excellent and experienced sales person who made my truck purchase hassle free and enjoyable. He went above an beyond by assisting me picking up my trade in vehicle. More

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They want to get a deal done, not play games Even though they told me they are not a Costco dealer, they knew of the program and provided the same deal as I had been quoted by a Costco dealer. Even though they told me they are not a Costco dealer, they knew of the program and provided the same deal as I had been quoted by a Costco dealer. As they are much closer to my house, I went with them. More

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