Raul Tomsa

Custom order crisis resolved I was concerned when a car I ordered custom got pushed into production for the next calendar year. Fortunately, John was able to find a car with ev I was concerned when a car I ordered custom got pushed into production for the next calendar year. Fortunately, John was able to find a car with everything I was looking for and arranged a loaner until it arrived. More

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Bottom Line Everyone treats you well when trying to make a sale. The true test of a business, is how you are treated after the sale, or if there is a problem. M Everyone treats you well when trying to make a sale. The true test of a business, is how you are treated after the sale, or if there is a problem. Motor Werks is a large impressive dealership, with an excellent variety of quality brands. The General Manager, Joe Fasanella made sure I felt comfortable, knowing the dealership was 100 percent behind their product and service. Joe demonstrated the dealerships committment to me as a valued customer. More

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Dealership Experience I took a beautiful Saturday afternoon ride to look at a preowned Mercedes Convertible.. I was introducted to James Ramirez. The expereince was amazin I took a beautiful Saturday afternoon ride to look at a preowned Mercedes Convertible.. I was introducted to James Ramirez. The expereince was amazing. I was prepared to be either pressured or ignored as in some cases have happened in other dealerships. James was polite but very knowledgable. I was very comfortable with his sales ability and approach. Needless to say, I bought the car of my dreams, without the hassle and would recommend James Ramirez at Mortorwerks of Barrington. Linda C. Frankfort, Il. More

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Outstanding Dealership The Motor Werks team exhibits exemplary customer service and a genuine concern for their customer. I had the opportunity to work with Joe Spata, Tom P The Motor Werks team exhibits exemplary customer service and a genuine concern for their customer. I had the opportunity to work with Joe Spata, Tom Posiewwko, and Raul Tomasa, these guys were awesome. I made a long distance purchase and never once felt that I would receive anything other than outstanding service and a fair price for the vehicle and my trade. That is excatly what I got. I drove over 700 miles to make the purchase and I am happy to say that I would do it again. I was skeptical that I would be able to conduct a deal over the phone, but when I spoke to Joe, from the first call, he made it clear that there was no reason for skeptisism and my investment in time to make the trek would be worth it. He did this through his direct approach in giving me all of the information about the vehicle that I was interested in and answering all of my questions with thorough answers. Joe offered a fair price for the purchase and a fair price for my trade right away, with little negotiation required. This was refereshing and reassuring. When I arrived at the dealership, the excellent service that I had been receiving got even better. While waiting for the final delivery of the vehicle, Zach (another employee) struck up a friendly conversation and exhibited a genuine interest in my satisfaction with the process. This further confirmed to me that I had made the right decision to trust the Motor Werks team. More

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Treated me like family. Brian exceeded my expectations of what I thought should have been a car buying experience. He went above and beyond his responsibly as a salesman and Brian exceeded my expectations of what I thought should have been a car buying experience. He went above and beyond his responsibly as a salesman and really changed my opinion on the entire sales process. What I once thought to be a shady and cumbersome process was actually very pleasant. He’s an honest, well spoken gentlemen that treated me like family throughout the entire experience. More

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Great experience! I traded in my 2010 C300 Mercedes that I absolutely loved and upgrade to the E300 class. I had the most awesome Sales Rep. James Martinez. He was I traded in my 2010 C300 Mercedes that I absolutely loved and upgrade to the E300 class. I had the most awesome Sales Rep. James Martinez. He was VERY patient and willing to listen to all of my concerns. He was not pushy all...... like some sales reps can be! He went above and beyond to make sure that I was happy with my new car. I would definitely refer friends and family to him... he made the experience painless! Thank you James I love my new car!! More

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