Raul Melendez
Raul Melendez at Ford of Kendall
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Raul Melendez

FINANCE MANAGER

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Raul Melendez

October 20, 2024

Dealership Rating
Employee Rating

Compared to Lorenzo Ford in Homestead excellent experience. Dealer should consider revamping the used car sales area. They can make it more welcoming and comfortable, more privacy for every custo More

by ARKTOS-TCS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Alarcon

Oct 25, 2024

Ford of Kendall responded

Hi, we truly appreciate your honest feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 15, 2024

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Employee Rating

Everyone is so nice there, no bait and switch games , no crazy dealer fees , reasonable fees for titles . No hidden sticker shock, they are in the business of moving cars More

by JALTZNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2024

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 02, 2024

Dealership Rating
Employee Rating

David was really nice and easy to talk to! He was very attentive to what I was saying when talking to him. Angie also helped me and was super friendly and had a very warm and welcoming smile, More

by LISANDRAALONSOMARINO
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez, Angerlin K Soto

Oct 12, 2024

Ford of Kendall responded

Hello, we're happy to hear you had a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2024

Dealership Rating
Employee Rating

Appreciated the patience, respect and compassion shown to us. Looking forward to purchasing my next vehicle with them More

by PREMIERESENIORSERVICES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

Dealership Rating
Employee Rating

I have been purchasing vehicles from this dealer for years. The staff is always friendly and we have always come to terms on negotiations. Feel super comfortable and which is why I always come back. I c More

by luisbadillo66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 08, 2024

Dealership Rating
Employee Rating

Riaz was very professional and did exactly what he said he would do. Pretty seamless transaction once at the dealership. Very pleased. More

by PJDOYLE.007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riaz Ahmed

Sep 16, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 01, 2024

Dealership Rating
Employee Rating

Valentina was a very good seller answered all our questions we will definitely come back again More

by VOLOSINS910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 18, 2024

Dealership Rating
Employee Rating

Great experience overall. The whole team at Kendall Ford was excellent. Would recommend to friends and family. More

by ASLETTIALEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 13, 2024

Dealership Rating
Employee Rating

Loved my sales associate, Angerlin Soto. Super professional and efficient. The management team was also quite amazing, thank you Diana & Raul! Love my car!! More

by KARLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Ford of Kendall responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 09, 2024

Dealership Rating
Employee Rating

Mi esposa llevo el vehículo su cita a las 11am para servicio y un recall. El advisor le dijo 2 horas y que el vehículo seria entregado directamente hasta nuestro hogar. Todavia a las 6pm no teniamos no More

by JCPERFORMANCE302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2024

Ford of Kendall responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing to give us another chance, please reach out to us at (305) 238-9211 to speak to our manager directly.

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