Raul Martinez
Raul Martinez at Diamond GMC Cadillac Palmdale
Refer Me

Raul Martinez

Sales Manager

Diamond GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

Contact Me
3.7
45 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

25 yrs, 11 mos

Specialties & Trainings

Training and motivation

3.7

45 Reviews

Write a Review

45 Reviews of Raul Martinez

April 19, 2025

Dealership Rating
Employee Rating

I had bad experiences in diamond GMC also in the service department they sale me a car as a new when the car was an in accident before they make fraud with me I did not get any help yet plus some of the emp More

by aracelijimenezvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Cofield, David Johnson , Max Tony

April 08, 2025

Dealership Rating
Employee Rating

Jared & Mou did great job assisting me for purchasing my New GMC YUKON last two days ago. Palmdale GM Mall .Thank you! Ramon Gasataya More

by ramongasataya22@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2025

Diamond GMC Cadillac Palmdale responded

Thank you, Ramon, for your wonderful review! We're thrilled to hear that Jared and Mou provided you with excellent assistance during your purchase of the new GMC Yukon at Diamond GMC Palmdale. We appreciate your trust in us and look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, The Diamond Buick GMC Palmdale Team

February 25, 2025

Dealership Rating
Employee Rating

I will never ever get any business with this dealership again. Don’t make deals with unprofessional people you will be in trouble always!!!! More

by NURLIMOSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 27, 2025

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your thoughts. We understand your experience has led to dissatisfaction with our service at Diamond GMC Palmdale, and we appreciate your feedback. We would welcome the opportunity to address your concerns more directly. Please feel free to reach out to us at your convenience. Your satisfaction is important to us, and we aim to uphold our standards. Sincerely, The Diamond Buick GMC Palmdale Team

January 15, 2025

Dealership Rating
Employee Rating

You expect more from a Cadillac dealer. The service was the usual expensive and I can live with that if they respect you. This place does not. If you call the service line, you get a voicem More

by M_TRIVISONNO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Ladjevardi

Jan 18, 2025

Diamond GMC Cadillac Palmdale responded

Our team has acknowledged this review.

December 14, 2024

Dealership Rating
Employee Rating

Won't let you leave till maintenance payment received, don't even trust themselves awful..... How as a consumer am I supposed to trust..... Service advisor did her best.... With all the problems a small d More

by jasonkiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 16, 2024

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We appreciate your feedback concerning your recent visit to Diamond Buick GMC Palmdale. We understand that trust is crucial in our industry, and we strive to provide our customers with the best possible service. We're glad to hear that our service advisor did her best to assist you, but we understand your concerns about the overall experience. We value your input and would like to discuss this further. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. Thank you again for your feedback. Sincerely, The Diamond Buick GMC Palmdale Team

December 07, 2024

Dealership Rating
Employee Rating

I thought that when I took my car in for maintenance, that the oil was changed, tires rotated, and the fluids in the car were checked and possibly filled. I was told that my coolant fluid was low and tha More

by guapo382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We understand your concerns regarding the maintenance performed on your vehicle at Diamond Buick GMC Palmdale, particularly with the fluids and the brake service. Your feedback is important, and we take your situation seriously. We encourage you to contact us directly so we can discuss this matter further and work towards a resolution. Thank you for bringing this to our attention. Sincerely, The Diamond Buick GMC Palmdale Team

November 23, 2024

Dealership Rating
Employee Rating

Had an appointment, couldn't be checked in because employee was late. Was charged for a tire rotation as part of the oil change and tires weren't rotated, and as simple as life meters on the dash were More

by M.STRUMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We understand your frustration regarding the service you received during your appointment at Diamond Buick GMC Palmdale. It's essential for us to meet our customers' expectations, and your feedback is valuable. We encourage you to reach out to us directly so we can discuss your concerns further and work toward a resolution. Thank you again for your feedback. Sincerely, The Diamond Buick GMC Palmdale Team

November 16, 2024

Dealership Rating
Employee Rating

Great service from start to finish. Representative was extremely kind and respectable and the service was properly taken care of. More

by mefrred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received at Diamond Buick GMC Palmdale. It's great to hear that our representative was kind and respectful and that your service was taken care of properly. We look forward to welcoming you back next time! Sincerely, The Diamond Buick GMC Palmdale Team

August 29, 2024

Dealership Rating
Employee Rating

I have purchased two diesel trucks from this dealer and have enjoyed all the interactions over the years. Super communications with the service department and sales personnel. I will continue to be be a c More

by REG7CHOIRBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ladjevardi

Aug 30, 2024

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your loyalty to Diamond Buick GMC Palmdale and are thrilled to hear about your positive experiences with our service department and sales personnel. It's always a pleasure to assist customers like you, and we look forward to serving you for many more years to come. Don’t hesitate to reach out to us anytime you need assistance! Sincerely, The Diamond Buick GMC Palmdale Team

August 16, 2024

Dealership Rating
Employee Rating

They took very good care of us and they took care of my wife’s Cadillac More

by JPUENTES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando Navarro

Aug 17, 2024

Diamond GMC Cadillac Palmdale responded

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us at Diamond Buick GMC Palmdale. We're glad to hear that you and your wife received excellent service for her Cadillac. We look forward to assisting you both again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

1
...

Dealership Inventory (115 Vehicles)

used 2022 MINI Countryman car, priced at $23,999
2022 MINI Countryman
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
used 2021 Tesla Model Y car, priced at $36,999
2021 Tesla Model Y
used
Pearl White Multi-Coat exterior
Automatic
All-wheel Drive
used 2012 Hyundai Genesis Coupe car, priced at $13,178
2012 Hyundai Genesis Coupe
used
Karussell White exterior
Manual
Rear-wheel Drive
used 2023 GMC Canyon car, priced at $43,888
2023 GMC Canyon
used
Onyx Black exterior
Automatic
Four-wheel Drive
used 2023 GMC Acadia car, priced at $31,123
2023 GMC Acadia
used
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
used 2022 Ford Expedition car, priced at $43,986
2022 Ford Expedition
used
Agate Black Metallic exterior
Automatic
Rear-wheel Drive