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Raul Luna
Raul Luna at City KIA of Greater Orlando
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Raul Luna

Product Specialist

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Raul Luna

April 22, 2025

Dealership Rating
Employee Rating

The best company, they have a pretty fast service and they also offer free service for you to get back to your house or work place and the same to pick you up and get you back to the dealer to pick your More

by canelo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfrenk Tejidor

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Apr 23, 2025

City KIA of Greater Orlando responded

Canelo, We appreciate you for leaving us this remarkable review! We are delighted to know that our team is the best, provided you with pretty fast service and offer you free rides to go where you need to go and then back here to pick up your car. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 19, 2025

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Employee Rating

Veryy good atention super amables y generosos mu buena la atenciona los custumers y edplicacion More

by Raymondraul9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Marilyn Santos

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Apr 21, 2025

City KIA of Greater Orlando responded

Raymond, Para City KIA of Greater Orlando, brindar un servicio de primera clase es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido satisfactorio. Nos alegra saber que fueron muy amables, generosos y le brindaron una excelente atención. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

April 17, 2025

Dealership Rating
Employee Rating

Very satisfied with the service and the staff They explain everything that I needed to know about my car More

by MASSIELRODRIGUEZ1374
Recommend Dealer
Yes

Other Employees Tagged: Jessica Colon , Jason Torres

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Apr 18, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team explained everything you needed to know about your car and you are very satisfied with your experience here.

April 16, 2025

Dealership Rating
Employee Rating

All I could say is that Luna and aisha both were awesome! Thank You Jacqueline More

by Kjacquee55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 16, 2025

City KIA of Greater Orlando responded

Jacqueline, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Raul and Aisha's efforts met your satisfaction! We are thrilled to know that they were awesome. Congratulations on your new vehicle- behalf of the entire team!

April 13, 2025

Dealership Rating
Employee Rating

Absolutely outstanding repair, my car engine broke down and they replaced the engine with the best attitude ever. Thanks Kia greater of Orlando for your fabulous service! Appreciated for everything! More

by Gfbomfim81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan

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Apr 14, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team they did an absolutely outstanding repair of your engine with the best attitude ever and provided you with fabulous service. We hope to serve you again in the future when the time comes.

April 03, 2025

Dealership Rating
Employee Rating

Excellent Raul, Manuel, Christopher, Josh, the best. Congratulations Great service. Great People. Great Company. Love KIA More

by gonzalo7117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Munoz, Christopher Montenegro, Diego Rodriguez

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Apr 04, 2025

City KIA of Greater Orlando responded

Gonzalo, We are grateful for you leaving Raul, Manuel, Christopher and Josh this extraordinary review! We are pleased to know that they were great and excellent. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 01, 2025

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Employee Rating

The process was smooth since the first approach. Most of the process was by phone and text. Ending in a faster closoling the deal. Raul Luna Amazing and explaining the financial Joel was the pro. Go More

by denissmserrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Cloutier

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Apr 02, 2025

City KIA of Greater Orlando responded

Denis, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Raul and Joel's efforts met your satisfaction! We are thrilled to know that they were amazing, explained everything, gave you a good deal, personable care and made the process smooth from the beginning. Congratulations on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 31, 2025

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Employee Rating

City Kia is utterly phenomenal. They worked hard to keep me comfortable and happy at all times and I simply couldn't be more grateful to them! More

by Myles.lee921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Preston Negron, Wilfrenk Tejidor, Myles Wong, Orlando Da Silva, Luis Arraiz, Edison Cordero, Ivan Merchan

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Apr 02, 2025

City KIA of Greater Orlando responded

Myles, Providing stellar service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they worked hard to keep you comfortable/happy at all times and were utterly phenomenal. Congratulations on your new vehicle- behalf of the entire team!

March 16, 2025

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Employee Rating

took 3 hours and 45 minutes for a oil change i undestand you guys are busy but almost 4 hours is insane More

by jhsantiago866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan

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Mar 21, 2025

City KIA of Greater Orlando responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and we do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact us at our dealership and ask for the Service Manager available. We would love to help you.

March 15, 2025

Dealership Rating
Employee Rating

They were great. Very quick but through. Like my experience. Salesman was real and very knowledgable. More

by christophermore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 17, 2025

City KIA of Greater Orlando responded

Providing first class service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great, very quick, thorough and knowledgeable. Congratulations on your new vehicle- behalf of the entire team!

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