Subject: Exceptional Service from Raul
To Whom It May
Concern,
This is the second vehicle we have purchased from your dealership, and once again, Raul provided outstanding service every step of the wa
Concern,
This is the second vehicle we have purchased from your dealership, and once again, Raul provided outstanding service every step of the way. From the moment he greeted us in the morning to helping set up the app on our phones, Raul was incredibly patient and kind.
My son also attended the meeting and was equally impressed with Raul’s professionalism and exceptional customer service. His attention to detail and genuine care made the entire experience seamless and enjoyable.
I am confident in recommending Raul to all my colleagues and friends—he truly is the best! We are deeply grateful for his support and assistance throughout the process.
Sincerely,
Yvette Geater
Blue Mountain Peal Real Estate
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by Yvette G
Dec 16, 2024 -
Walter's Mercedes-Benz of Riverside responded
Yvette,
Thank you for leaving Raul this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Raul provided you with A+ service. We are happy to know that he was incredibly patient, kind, professional and attentive to detail. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
It was very specious, clean, inviting.
and comfortable. It was easy to find and great location.
and comfortable. It was easy to find and great location.
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by Tedim67
Dec 09, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that we were easy to find and you felt comfortable. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Friendly, professional, relaxed feeling.
Raul Ayala, my sales consultant, was top notch! Thank you! Bravo!
Raul Ayala, my sales consultant, was top notch! Thank you! Bravo!
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by w.wnzc
Other Employees Tagged:
Adam in Finance. Thank you for making the contract portion a breeze.
Sep 03, 2024 -
Walter's Mercedes-Benz of Riverside responded
We greatly appreciate you for leaving Raul this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Raul could provide you with top notch service. We are delighted to know that he was friendly and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
This was my best car shopping experience, everyone was
super nice and helpful. Raul Ayala was very professional and patient with me making my decisions.
super nice and helpful. Raul Ayala was very professional and patient with me making my decisions.
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by afsane_afshar_c21
Other Employees Tagged:
Nick Hays
Apr 16, 2024 -
Walter's Mercedes-Benz of Riverside responded
Afsane,
We greatly appreciate you for leaving Raul this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Raul could provide you with top notch service. We are delighted to know that he was super nice, helpful, professional and patient with you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Raul & Justin Excellent Team, I looked at the Vehicle
online head down to Mercedes-Benz of Riverside, met with Raul and a Deal was made, he understood exactly what I was looking for, very knowledgeable o
online head down to Mercedes-Benz of Riverside, met with Raul and a Deal was made, he understood exactly what I was looking for, very knowledgeable on the Products + took the time to ensure all my questions where Answered, Justin made the Financial so easy that i was literally done in less than One hr. Raul is by Far the best Sales Person I have known, not only did he earned my Business but earned a Friend, looking forward in working with him in the Future, just ask for Raul if you are looking for a Vehicle, I guarantee you won't be disappointed...
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by ltull
Apr 12, 2024 -
Walter's Mercedes-Benz of Riverside responded
ltull,
Thank you so much for leaving Raul and Justin this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with exceptional service. We are happy to know that they were very knowledgeable and answered all of your questions. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Raul Ayala was very helpful and gave us a lot of
information about the vehicle
information about the vehicle
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by Ovalenzuela94
Mar 01, 2024 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Raul this extraordinary review! We are honored to have had the opportunity to work with you and we are glad that Raul could provide you with 5-star service. We are pleased to know that he was very helpful and gave you a lot of information on your new vehicle. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I had a great experience at Walters, Mercedes Benz of
Riverside. I initially spoke with Raul Ayala of Internet sales, he was extremely helpful, and even sent a video of the car that he took himself. I th
Riverside. I initially spoke with Raul Ayala of Internet sales, he was extremely helpful, and even sent a video of the car that he took himself. I then made an appointment for a test drive, and was assisted by Omar Malek. He was very knowledgeable and friendly. I ended up purchasing the vehicle that I came to look at. I highly recommend Walters, Mercedes Benz of Riverside.
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by Steveymo1
Feb 26, 2024 -
Walter's Mercedes-Benz of Riverside responded
Stevey,
Thank you so much for leaving Raul and Omar this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with A+ service. We are happy to know that they were extremely helpful, knowledgeable and friendly. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Thanks to Raul Ayala, sales department for making an
antojo come to fruition after more than 40 years.....first time Mercedes owner, 2024 GLA250, awesome and very personable, friendly, courteous young m
antojo come to fruition after more than 40 years.....first time Mercedes owner, 2024 GLA250, awesome and very personable, friendly, courteous young man!...very, very satisfied with his service and the financial department as well, very helpful!
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by lobo6148
Dec 19, 2023 -
Walter's Mercedes-Benz of Riverside responded
We are grateful for you leaving Raul this flawless review! We are so appreciative of the opportunity to work with you and we are glad that Raul could provide you with 5-star service. We are pleased to know that he was very personable, courteous, friendly and helpful. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new 2024 Mercedes-Benz GLA 250- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Raul at Walter’s Mercedes gave us the best car buying
experience we have ever had. He was very knowledgeable and the whole process was quick from start to finish. Thank you so much!
experience we have ever had. He was very knowledgeable and the whole process was quick from start to finish. Thank you so much!
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by Jezzellafontaine
Nov 21, 2023 -
Walter's Mercedes-Benz of Riverside responded
Jezzella,
We greatly appreciate you for leaving Raul this stellar review! We are honored to have had the opportunity to work with you and we are glad that Raul could provide you with top notch service. We are delighted to know that he was very knowledgeable and made your car buying experience here at Walter's Mercedes-Benz of Riverside quick. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Strolled over to Walters while shopping for a car for my
daughter, a surprise gift. I was swept away by the warm greeting, immediate attention without feeling pushy, and the choices Raul Ayala presented tha
daughter, a surprise gift. I was swept away by the warm greeting, immediate attention without feeling pushy, and the choices Raul Ayala presented that met everything I was asking for. He was knowledgeable about each individual car he showed me, and his energy and enthusiasm remained constant … car after car, until I decided on the exact car that I wanted. His pleasant and informative nature throughout the purchase process was that of a consummate professional.
Thanks again for the excellent customer service and care you put into meeting my expectations and needs. I found all of the features that I knew would dazzle her in this car. She absolutely loves it.
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by annette.stewart
Nov 08, 2023 -
Walter's Mercedes-Benz of Riverside responded
Annette,
Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Raul's efforts could meet your satisfaction! We are honored to have had the opportunity to work with you. We are happy to know that he was knowledgeable of each vehicle he showed you and his energy and enthusiasm remained constant. Please do not hesitate to let us know how we may be of further service to you. Congrats to your daughter on her new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
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