Rashid Farhan

We called multiple times to confirm the price, put in a credit application, and talk financing. We were told they couldn’t discuss financing details, but we were approved. I had to call every time for foll credit application, and talk financing. We were told they couldn’t discuss financing details, but we were approved. I had to call every time for follow ups. We were told the price was 24,775 out the door. They would give us an in transit tag and we’d handle the tax and tags in our state. We decided to drive the 4 hours, which they were aware of. 10 minutes from our arrival we see the listing had been upped to 31,050. When we arrive we say nothing about the change in listing and check out the car. The car was not in great condition. We confirmed yet again the price with the sales rep and she said 24,775. We were willing to pay this. We went in to discuss the details of the financing and they told us they had a 3000 pre inspection fee, plus additional fees (we didn’t catch the name of). The sales rep sat on her phone during the talk. Very unprofessional. The manager came over. We said we talked to somebody on the phone and she told us it was 24,775 out the door. They said “well she’s just the secretary”. I let them know they shouldn’t be putting her on the phones to handle these things. They then said that 31,050 was the accurate price and that it was a “typo” after we spoke to multiple people on the phone who confirmed the price along with the vin number when we filled out our credit application. Then it was that they were confused with another vehicle. We watched this vehicle for over a month. Crooks! 10/14/2024 after my review they commented saying they hoped they’d earn my trust back but have offered no resolution. More

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These guys were very pleasant to work with. Right when you walk in, you are greeted and everything was kept 100% with you. Transparent and truthful. The cars condition were solid and the financ Right when you walk in, you are greeted and everything was kept 100% with you. Transparent and truthful. The cars condition were solid and the finance team there kept everything 100% More

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Everything about this place is SHADY! !!!!!. What a waste of 2 hours of my life. I now understand why their policy is to not give their dealer fees over the phone. They need to get you !!!!!. What a waste of 2 hours of my life. I now understand why their policy is to not give their dealer fees over the phone. They need to get you in the door to pull off their scam! Before test driving the car the sales rep (Tim) gave a rough idea of what the monthly loan payment would be, which lined up closely to the $31,350 sticker price + taxes, registration and reasonable fees. The fun begins when you sit down with their finance manager! When outlining the final amount financed it said $44k, which amounts to about $10,000 in dealer fees (after factoring taxes)! $2200 reconditioning fee, freight (I was planning to drive the car off the lot), and a whole bunch of other nonsensical fees. To the shady gentleman at the front desk - I will purchase my car at the legit dealer with taxes, a confirmed $150 doc fee and NYS registration fees (actual cost with no margin) as the only costs on top of the sticker price. They also informed me that what you’re doing is illegal. No wonder you wouldn’t let me walk out of the dealership with your quote in hand. More

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