Rashed Khan | Page 2

Lou Sobh Honda responded

Thank you for your continued support! We're so glad Heather, John, and the rest of our service team consistently provide friendly and helpful service. We truly appreciate your trust in Lou Sobh Honda and look forward to your next visit!

Lou Sobh Honda responded

Thank you for your feedback! We're glad you appreciated our no pressure approach and enjoyed interacting with Rashid. We also appreciate your suggestions regarding the Saturday BBQ and snacks and will be sure to share your comments with our team. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great feedback! We're glad your experience at Lou Sobh Honda was quick, professional, and pleasant from start to finish. We appreciate your support and thank you for choosing us!

Lou Sobh Honda responded

Thank you for your continued support! We're so glad Rashed consistently provides exemplary customer service and makes each visit an awesome experience. We'll be sure to share your kind words with him!

Lou Sobh Honda responded

Thank you for your review! We're glad to hear you felt confident in our diagnosis and recommendations. Transparency and honesty are important to us, and we appreciate you trusting Lou Sobh Honda with your vehicle. We look forward to serving you again.

Lou Sobh Honda responded

Thank you for your feedback! We appreciate your patience and are glad Rashed and our team were able to make accommodations and assist with the details while your vehicle was being serviced. Providing support and finding solutions for our guests is always our goal. Thank you for choosing Lou Sobh Honda.

Lou Sobh Honda responded

Thank you for your thoughtful review! We're delighted to hear that Rashed's professionalism, clear communication, and accessibility made your experience such a positive one. Your trust means a great deal to us, and we truly appreciate your continued confidence in our team at Lou Sobh Honda.

Lou Sobh Honda responded

Hello, Thank you for taking the time to share your feedback. I’m very sorry to hear that your visit left you feeling overcharged and unappreciated—especially as a loyal customer. That’s certainly not the experience we want anyone to have. We understand how frustrating pricing concerns and discount eligibility can be, and we apologize if this was not communicated clearly or handled in a way that made you feel valued. Your feedback is important and will be reviewed with our team so we can improve how we handle situations like this moving forward. I would truly appreciate the opportunity to speak with you directly, review your visit, and see what we can do to make things right. Please reach out to me at your convenience. Thank you again for your honesty—we hope to have the chance to regain your trust.

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear our team continues to take care of your needs while providing courteous service. We truly appreciate your trust in Lou Sobh Honda and look forward to serving you again.

Lou Sobh Honda responded

Thank you for the wonderful feedback! We're happy to hear you received excellent customer service and communication throughout your visit. Your satisfaction means a great deal to us, and we appreciate you choosing Lou Sobh Honda.