Randy Smith
Randy Smith at Criswell Chrysler Dodge Jeep RAM of Thurmont
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Randy Smith

Used Car & Commercial Truck Manager rsmith@criswellauto.com

Criswell Chrysler Dodge Jeep RAM of Thurmont

103 Frederick Rd
Thurmont, MD 21788

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7 Reviews

Used Car & Commercial Truck Manager (301) 637-4682 rsmith@criswellauto.com

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7 Reviews

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7 Reviews of Randy Smith

July 13, 2024

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Employee Rating

We had a great experience at Criswell. Shannon and the team were attentive and helpful but not pushy. We ended up getting exactly the vehicle we needed and the price ended being about th More

by seantien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacy Miller , Shannon Watson

Jul 17, 2024

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We're happy to see you were pleased with your overall experience at Criswell of Thurmont. Our friendly and knowledgeable team is here to help with any of your automotive needs, and we hope to be of service to you in the future.

August 23, 2023

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James was wonderful to work with! He was knowledgeable and very helpful answering all of our questions. We had a great experience purchasing our "new to us" SUV! More

by jennifer3356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Duncan , James Aebersold, Justin Krumpach

Aug 24, 2023

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Thanks for choosing James and the team at Criswell of Thurmont to assist with your recent SUV purchase! It's great to know you were satisfied with your experience. We value the opportunity to work with you and welcome you to reach out if we can help in any other way.

March 10, 2021

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Everyone is so nice and willing to help. They are very patient and don't push you into buying something. Stacy is amazing! Would recommend to anyone wanting a new vehicle. More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stacy Miller

Mar 17, 2021

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

It's great to see that you were pleased with the stress free car buying experience you had at Criswell of Thurmont! Our helpful team is always happy to assist with any automotive needs, and we look forward to working with you again.

January 11, 2020

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Was told to drive down to make a deal on a used truck the night before, on my way into a 275 mile trip was told the truck was sold. Dont use this salesman or this dealership. Complete waste of time. Go anyw More

by Snopro4264
Recommend Dealer
No

Other Employees Tagged: Stephanie Hawthorne

Jan 31, 2020

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We appreciate these comments and are sorry to hear that we did not meet your expectations. It is our goal to provide a great buying experience for all customers and apologize once again for this inconvenience and disappointing experience with our dealership.

February 19, 2019

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Employee Rating

Great experience. Bought a 10 month old used Challenger T/A. My salesperson, Andre, was always quick to reply, professional and helpful and was truly a joy to work with More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andre Harrison

Feb 19, 2019

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Our team works hard to ensure you experience an enjoyable car buying event when purchasing at Criswell Chrysler Dodge Jeep RAM of Thurmont. We're happy to see that you were pleased with your visit to our dealership and look forward to the next opportunity to work with you on any of your automotive needs!

June 22, 2018

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Purchased Scatpack Great Dealership. I drove from Philadelphia to Maryland for a great priced vehicle. I was assisted by Kathryn who was great. I told her I didn't want More

by Tripp215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Bitter

Jun 25, 2018

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We're so glad you found the vehicle you were looking for at our dealership! Kathryn and the entire sales team at Criswell Chrysler Dodge Jeep RAM are dedicated to offering a great buying experience. It's fantastic to know that your drive to Criswell Thurmont was well worth it! We hope you'll keep us in mind for any future vehicle needs.

May 03, 2018

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Employee Rating

Amazing Randy was amazing. Supported Kathryn on making a deal happen and all around great win win for all. John Spicer. Was very straight forward but has More

by Hans Bergman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Bitter, John Spicer

May 09, 2018

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We are so glad to hear that your car buying experience at Criswell Chrysler Dodge Jeep RAM of Thurmont was a win-win! It's great to know that Kathryn, Randy, and John exceeded your expectations. We look forward to working with you again in the future!

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