Randy Smith

I own a service company that places its customers' needs in a position of highest priority. That approach characterizes Criswell too. They are fair, direct, honest, and can be trusted, No "sleazy sales proc in a position of highest priority. That approach characterizes Criswell too. They are fair, direct, honest, and can be trusted, No "sleazy sales process" at this shop. You can shop and buy with confidence here. More

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Sales person was excellent no pressure just things that she couldn’t control I didn’t like she couldn’t control I didn’t like More

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I found a used Chevy Volt on the Criswell Chevrolet website and initiated an inquiry on a Sunday night. Within a couple of hours I received a text from Mike Chuckerel to introduce himself with a promi website and initiated an inquiry on a Sunday night. Within a couple of hours I received a text from Mike Chuckerel to introduce himself with a promise to check on availability the next morning. This was during the Seahawks/Patriots game mind you. Talk about dedication! Mike did call me the next day as promised and we arranged to meet for a test drive. Mike was a joy to work with. He is very professional, courteous and personable. He answered every question, delivered on every promise, and worked hard to address every concern immediately. No pressure, no games, just a straight shooter all the way. I drove away with a great used vehicle at a fair as-advertised price and thoroughly enjoyed the buying experience thanks to Mike and this best in class dealership. More

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Mike was outstanding from the time we shook hands. I was looking for a truck and today i bought one! His honesty and integrity showed through, allowing us to buy a used truck in great shape. If you need a s looking for a truck and today i bought one! His honesty and integrity showed through, allowing us to buy a used truck in great shape. If you need a salesman, call Mike! He will make sure you get into the car you are looking for! The finance team followed through behind him getting me a great offer with an affordable payment. I highly recommend Mike and the sales team at Criswell of Thurmont. More

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WOW, WHAT A GREAT EXPERENCE Mike Chuckerel was the very best Sales Professional from whom my wife and I have ever purchased a vehicle. We drove over four hours each way to buy o Mike Chuckerel was the very best Sales Professional from whom my wife and I have ever purchased a vehicle. We drove over four hours each way to buy our 2019 Subaru and it was well worth the trip! Mike was fantastic and went far over and above to sell us our awesome vehicle. We chose Mike by reading his review from other satisfied customers and then by speaking with him over the phone. Meeting and working with him in person affirmed that we had chosen the right salesperson. He takes the time to explain, to listen, and he does not pressure you to purchase. Criswell Chevrolet of Thurmont have their vehicles priced at what we believe to be a Best Value Price. Thank you Mike, Randy Smith (Pre-owned Vehicle Manager) and Criswell Chevrolet of Thurmont for our best ever vehicle purchase experience. More

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Great experience. Very professional and attentive. Mike Chuckerel was just amazing to work with. Such an easy experience and went above and beyond to meet our used car needs. Mike treated the entire pr Mike Chuckerel was just amazing to work with. Such an easy experience and went above and beyond to meet our used car needs. Mike treated the entire process like he was buying the car himself. I would highly recommend dealing with Mike for any future car purchases. More

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