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Randy Rue
Randy Rue at Valley Buick GMC

Randy Rue

Service Manager

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.6
96 Reviews
4.6

96 Reviews

Write a Review

96 Reviews of Randy Rue

April 06, 2025

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Employee Rating

Always friendly & knowledgeable. Great staff & mechanic. I like the location & everyone is always available to answer questions. More

by maxine.sieben7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett

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Apr 07, 2025

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you found our staff to be friendly and knowledgeable at Valley Buick GMC of Apple Valley. It's our goal to be available and helpful to our customers, and we're glad you had such a positive experience. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

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Employee Rating

Tom is a great service writer. Very communicative and works to advocate for you with warranty company. More

by Severestormz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stensrud

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Apr 02, 2025

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Tom provided you with excellent service as your service writer at Valley Buick GMC of Apple Valley. His communication and advocacy with the warranty company are indeed valuable. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 29, 2025

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Employee Rating

Awsome people to do business with . .I will definitely use their dealership again for future purchase More

by freddietiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Shane Carnahan, Connor Wickenhauser, Gary Gibson, Tim Condon, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett

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Mar 29, 2025

Valley Buick GMC responded

Thank you for your great review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us at Valley Buick GMC of Apple Valley. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 07, 2025

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Employee Rating

The service department was courteous and provided me with the information I needed in a timely manner. I'm completely satisfied with the service provided. More

by rrobi142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven did an outstanding job!

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Mar 08, 2025

Valley Buick GMC responded

Thank you for your positive feedback! We're thrilled to hear that you found our service department courteous and that we could provide you with the information you needed in a timely manner. Your satisfaction is our priority here at Valley Buick GMC of Apple Valley. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 03, 2025

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Employee Rating

Hood was scratched on my vehicle. Found my own parts when the dealership couldn’t find it There was little or no effort by the parts department or the service manager. Car was not c More

by Siopexpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Heather Swanson

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Mar 05, 2025

Valley Buick GMC responded

Thank you for sharing your experience at Valley Buick GMC of Apple Valley. We appreciate your feedback, as it helps us strive to improve our standards and customer experience. We encourage you to reach out to us directly so we can discuss your concerns further and see how we can assist you. Thank you for your time and for bringing this to our attention. Sincerely, The Team at Valley Buick GMC of Apple Valley

February 26, 2025

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Employee Rating

Scott stayed in constant communication and kept me updated weekly on my truck. Outstanding service! More

by steve@diversifiedesolutions.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

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Feb 26, 2025

Valley Buick GMC responded

Thank you, Steve, for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with us at Valley Buick GMC of Apple Valley. Our team takes pride in keeping our customers informed, and we're glad that Scott was able to provide you with regular updates on your truck. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 21, 2025

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Employee Rating

This dealership and Staff have always been great to work with over the years. They were fair and honest with me through the entire purchasing process. They also have a great service department. More

by GATOR-TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Shane Carnahan, Joel Mullett

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Feb 22, 2025

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It’s wonderful to hear that you had a positive experience with our staff and service department during your purchasing process. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 17, 2025

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Employee Rating

Excellent service - always timely and well done. Service writers are friendly and very helpful . I get all of Mr service done at Valley More

by marylowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson, Tom Stensrud , Neil Hatting

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Feb 17, 2025

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you always receive excellent service at Valley Buick GMC of Apple Valley. Our team strives to provide timely and friendly assistance, and it's great to know that we meet your expectations. We look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 16, 2025

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Employee Rating

Lost credibility with service department for not standing up to do the right thing for good customer service over GM policy More

by don.bolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brett Paul, Tim Condon, Scott Soller, Joel Mullett

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Feb 18, 2025

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding our service department and the impact of GM policy on your experience. Your feedback is appreciated, and we will use it to improve our service moving forward. Thank you again for taking the time to share your thoughts. Sincerely, The Team at Valley Buick GMC of Apple Valley

February 10, 2025

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Employee Rating

Thank you for getting me squeezed into the schedule for an oil change before I picked up my car from the body shop! Also, thank you to the kind person who detailed my car too! A VERY welcome surprise!! More

by Sarah K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Heather Swanson, Joel Mullett , Dustin at the body shop

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Feb 12, 2025

Valley Buick GMC responded

Thank you so much for your wonderful review! We're delighted to hear that we could fit you in for an oil change and that you enjoyed the detailing surprise for your car. At Valley Buick GMC of Apple Valley, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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