Randy Rue
Randy Rue at Valley Buick GMC

Randy Rue

Service Manager

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.6
80 Reviews
4.6

80 Reviews

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80 Reviews of Randy Rue

December 19, 2024

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Always fast and do a great job. Scott Soller treated me very well and I will be back! More

by Doug
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Recommend Dealer
Yes
Dec 21, 2024

Valley Buick GMC responded

Thank you, Doug! We appreciate your kind words about your experience at Valley Buick GMC of Apple Valley. It's great to hear that Scott Soller provided you with excellent service. We look forward to your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 15, 2024

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I had a positive interaction with the service manage Randy. I appreciated the level of customer service that I received. More

by FUAI
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Workmanship
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Recommend Dealer
Yes
Dec 16, 2024

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with our service manager, Randy. Providing excellent customer service is our priority at Valley Buick GMC of Apple Valley, and it’s wonderful to know that you felt appreciated. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 14, 2024

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At first with Heather she was rude and unprofessional. My girlfriend and her parents have had bad experiences with her as well. I was leaving my truck there to have some work done to it and needed a loa More

by cody.plutshack83
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Dec 16, 2024

Valley Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding your interaction with Heather. We strive to provide excellent customer service, and it’s clear we fell short in your case. We hope to have the opportunity to improve your experience at Valley Buick GMC of Apple Valley in the future. Please don't hesitate to reach out directly if you have any further concerns or if there is anything we can do to assist you better next time. Thank you for your understanding, and we look forward to serving you again. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 14, 2024

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I had an appointment for a tire rotation and oil change and was out the door one hour and 10 minutes after arriving. This was much better than the week prior when i had an appointment to drop my truck off More

by rgarner1
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2024

Valley Buick GMC responded

Thank you for sharing your experience with us! We’re glad to hear that your recent visit for the tire rotation and oil change was efficient. I appreciate your understanding regarding the earlier situation with your truck and am pleased that Randy was able to provide clarity and work towards a resolution. At Valley Buick GMC of Apple Valley, we strive to improve our services and communication. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 06, 2024

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The service, sales, and office staff are all so friendly and knowledgeable. I have always had an excellent experience! More

by jeanrudiger
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Recommend Dealer
Yes
Dec 09, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our service, sales, and office staff. At Valley Buick GMC of Apple Valley, we strive to provide excellent experiences for our customers, and it’s great to hear that we met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 06, 2024

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Very efficient and thorough service. Service rep was also excellent as he answered my question and followed through with my requests. More

by jmdgn3
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Recommend Dealer
Yes
Dec 09, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you received efficient and thorough service at Valley Buick GMC of Apple Valley. It's great to know that our service representative was able to answer your questions and meet your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 03, 2024

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Very professional. They take care of the customer. Randy did what he said he was going to do. More

by DALLAS3093912
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson, Tom Stensrud , Mike Cutter

Dec 04, 2024

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. It’s wonderful to hear that Randy provided you with great service and kept his commitments. We strive to ensure our customers receive the best care. We look forward to welcoming you back soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 03, 2024

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Great people, excellent service, waited for service work, always happy with the speed and quality of the work!!!!!!! More

by Nick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 04, 2024

Valley Buick GMC responded

Thank you for the fantastic review! We truly appreciate your kind words about the speed and quality of our service at Valley Buick GMC of Apple Valley. Our team is dedicated to providing excellent service, and we're thrilled to hear you're always happy with your experience. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 28, 2024

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I have bought over 100 cars and trucks and this dealership by far was the best experience. More

by johnjoseph0
Sales Price Transparency
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Recommend Dealer
Yes
Dec 01, 2024

Valley Buick GMC responded

Thank you for your kind words! We are thrilled to hear that your experience at Valley Buick GMC of Apple Valley was the best among your many car purchases. We appreciate your trust in us and look forward to serving you again in the future. If you ever need assistance, don’t hesitate to reach out! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

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Employee Rating

Great customer service! Friendly staff including the receptionist and cashier! Helpful team! Clean waiting room! Will definitely recommend! More

by rrue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stensrud

Nov 26, 2024

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our friendly team at Valley Buick GMC of Apple Valley. We take pride in our customer service and clean facilities. We truly appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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