Randy Pettway

From my sales/purchase 9 months ago, to my recent service dept appointment, my experiences have been terrific. I have never come across a more friendly and professional staff, across the board. Literally, ev dept appointment, my experiences have been terrific. I have never come across a more friendly and professional staff, across the board. Literally, every person who passed by me, spoke to me; simple greeting or quick chat. Top tier dealership. No hesitation to recommend to family and friends. Ask for Carson/Sales and Randy/Finance. More

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I had an excellent experience working with James Morris when purchasing my 2024 Acura RDX. He went above and beyond — helping me once in 90° heat and again in 30° cold — and was just as patient, profession when purchasing my 2024 Acura RDX. He went above and beyond — helping me once in 90° heat and again in 30° cold — and was just as patient, professional, and attentive both times. He made the entire process smooth and stress-free. I truly appreciate his dedication and outstanding customer service. Highly recommend! More

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Had a great experience. Very professional. Will trade with them again. Thanks to all involved. Very professional. Will trade with them again. Thanks to all involved. More

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Dealer has a great team. They treated my daughter like a true VIP with her first car purchase. They treated my daughter like a true VIP with her first car purchase. More

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Shottenkirk is 12/10. I was very impressed with the people and service. I was upfront with my salesman, Tommy and I appreciated the upfrontness I received. Tommy will be s I was very impressed with the people and service. I was upfront with my salesman, Tommy and I appreciated the upfrontness I received. Tommy will be selling me cars for years to come. My father turned me on to Shottenkirk after dealing with Peyton, he was so impressed I decided to check them out. Everyone we have delt with; Tommy, Peyton, and Randy were awesome and would do it again. I got a fair price on my trade in and on the car I was buying. So happy to be in an Acura now. More

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Greatly appreciate Travis who was great to work with. He was very professional, knowledgeable, listened to my questions and worked to ensure I received the best possible deal. He made delivery simple and He was very professional, knowledgeable, listened to my questions and worked to ensure I received the best possible deal. He made delivery simple and easy. Please pass on my thanks. Kennie, the used car manager, worked with me to finalize and close the gap and agree on the 2018 RDX sale price. Randy, the business manager was very easy to work with and worked to obtain a great loan rate. Appreciated him taking time to clearly walk me through the document signing and answer all my questions. Last but absolutely not least! Shaundra, at the reception desk. Wonderful first impression. She provided a welcoming atmosphere, brought me a bottle of water as I began the purchase process with Travis. She provided the experience when I called the following day and during my second and final visit when we picked up the car for my son. Amazing team who professionally serve as public face for Shottenkirk Acura. Please know I am not affiliated with the Shottenkirk company or any employees. My single and only intent and purpose is to share my purchase experience and recognize excellence. My satisfaction is the appreciation and gratitude my son expressed to me for his RDX as he heads to Auburn next month. Knowing he has a safe, dependable SUV he appreciates and happy to travel in is my only payment. More

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Exceeded our goals. Smooth transaction from salesman to finance manager. Worked with us to get the features we wanted and financially a great rate. Smooth transaction from salesman to finance manager. Worked with us to get the features we wanted and financially a great rate. More

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The staff are very nice, patient, and knowledgeable. We enjoyed our experience and will likely return in the future. We live 3 hrs away and bought a car years ago from this same dealership. Both experie We enjoyed our experience and will likely return in the future. We live 3 hrs away and bought a car years ago from this same dealership. Both experiences were great. Highly recommend this dealership. More

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Staff was kind and not pushy. Answered all our questions and validated our concerns. Took time to go over things. Answered all our questions and validated our concerns. Took time to go over things. More

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Great buying experience! Randy was excellent to work with along with the finance team. I found exactly what I wanted, and they made the process smooth. Randy was excellent to work with along with the finance team. I found exactly what I wanted, and they made the process smooth. More

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