Randy Holder
Randy Holder at Murgado Lincoln of Chicago

Randy Holder | Page 3

Service Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.3
26 Reviews
4.3

26 Reviews

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26 Reviews of Randy Holder

April 13, 2025

Dealership Rating
Employee Rating

Efficient and communicative - amazing help with my car and helping me understand what was going on More

by kimmyh15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Kaleb Ortiz

Apr 14, 2025

Murgado Lincoln of Chicago responded

Thanks for the kind words! We’re glad our team kept things efficient and clear—happy to help anytime!

April 12, 2025

Dealership Rating
Employee Rating

Nice place, quick repair, they were professional and friendly, they fixed my car in 2 hours. More

by oykuakay8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Kaleb Ortiz

Apr 14, 2025

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 10, 2025

Dealership Rating
Employee Rating

The staff was really nice and professional. The issue is that of & on randomly, my seatbelt signal beeps, though my seatbelt is fasten and no one else is in the car. Nothing‘s on the seat so I More

by 1stopshopwellness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Kaleb Ortiz

Apr 11, 2025

Murgado Lincoln of Chicago responded

Thanks for the feedback. If you haven't yet, check the car's manual. Depending on the model/trim, there may be instructions to accomplish what you want. Also, we can take another look and work toward a solution that gives you more confidence in your vehicle. Please feel free to reach out to our service team directly so we can coordinate a time to better assess this with you. We appreciate your patience and hope to restore your satisfaction soon.

April 09, 2025

Dealership Rating
Employee Rating

My car was taken in after a very short wait. Everything was done & my car washed. Everyone was so nice and explained everything to me. I would definitely recommend this dealer. More

by dsantuc14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Kaleb Ortiz

Apr 11, 2025

Murgado Lincoln of Chicago responded

Thank you for the kind words! We're glad to hear your visit went smoothly and that our team took great care of you and your vehicle. It's great knowing you felt informed and well taken care of—exactly the experience we aim to provide. We appreciate your recommendation and look forward to seeing you again!

April 07, 2025

Dealership Rating
Employee Rating

Efficient and kind. They got us in right away and we appreciate it. Thank you. More

by anmoroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Joshua Smith , Aimmey Garcia, Michael Hedrick, Jessica Hernandez, April Lawshea, Kaleb Ortiz

Apr 11, 2025

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 05, 2025

Dealership Rating
Employee Rating

I believe he did the best that he could. Ford could company could do better f My truck. Having one on the road that old advertisers how great a FORD TRUCK IS HAVING A WOMAN USING. I choa F More

by ellaj1916
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Murgado Lincoln of Chicago responded

We really appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

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