Randy Holder
Randy Holder at Roesch Ford
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Randy Holder

Service Advisor

Roesch Ford

333 W Grand Ave
Bensenville, IL 60106

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Randy Holder

February 17, 2025

Dealership Rating
Employee Rating

Randy in service is phenomenal. Third time with him, great guy. Always polite, goes out of his way to be helpful. More

by ffbfarlow
Service Price Transparency
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Recommend Dealer
Yes

February 17, 2025

Dealership Rating
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New battery and new antenna- quick and efficient! Randy helped me a lot.Thank you! More

by MJOCOR
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Recommend Dealer
Yes

February 11, 2025

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The service is great! They really are accommodating to our needs. Thank you so much h! More

by rhjktr
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Thuemmel

Mar 03, 2025

Roesch Ford responded

We truly appreciate your kind words! Our team is always happy to accommodate your needs and provide the best service possible. Thank you for your support!

February 08, 2025

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Very easy to work with as had to delay appointment because of weather conditions. Honored appointment for a later time and did work in timely manner. Always professional and accommodating. More

by h2OMOM54
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Recommend Dealer
Yes
Mar 03, 2025

Roesch Ford responded

Thank you for your fantastic review! We understand that unexpected delays happen, and we’re always happy to accommodate. We're glad to hear that your experience was smooth, professional, and timely. We appreciate your support and look forward to assisting you again in the future!

February 05, 2025

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First class service. Everything was timely fixed and the car was returned spotless. Great job by all More

by michaelrkoziol
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Coriell

Feb 12, 2025

Roesch Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a first-class experience with us. Our team works hard to ensure everything is taken care of efficiently, and we're glad to know that the results met your expectations. We appreciate your business and look forward to serving you again!

February 02, 2025

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Roush ford is great they employ some polite and knowledgeable people. Everyone makes you feel good, unlike the other choice for ford's on the area. I know I cannot say their name, but they are rud More

by crashq2u
Service Price Transparency
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Recommend Dealer
Yes
Feb 12, 2025

Roesch Ford responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with a welcoming and professional experience. Your support means a lot, and we look forward to serving you again in the future!

January 31, 2025

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Everything went beautifully. Greatly appreciated the options I was given and how quickly everything was taken care of - also greatly appreciated the pick-up and delivery of my ca More

by CCD2447
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Recommend Dealer
Yes
Feb 12, 2025

Roesch Ford responded

Thank you for your fantastic 5-star review! We're delighted to hear everything went smoothly and that you appreciated the convenience of our pick-up and delivery service. Your loyalty means so much to us, and we’re grateful to be your go-to dealership!

January 30, 2025

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Work finished on time people very professional reasonable price money off for loyal customer very happy More

by edwardtroik
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Recommend Dealer
Yes

Other Employees Tagged: Alex Salinas

Jan 30, 2025

Roesch Ford responded

We appreciate your kind words! We're thrilled to hear you had a great experience with timely service, professionalism, and fair pricing. Your loyalty means the world to us, and we truly appreciate your support!

January 26, 2025

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Randy was excellent. Thorough, polite and very accommodating. I was very impressed as he made a few very helpful suggestions regarding my F-150. More

by PINU645
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Miller

Jan 30, 2025

Roesch Ford responded

Thank you for your fantastic review! We're so glad to hear that Randy provided you with thorough and accommodating service. Your satisfaction means a lot to us, and we appreciate your support. We look forward to assisting you again in the future!

January 25, 2025

Dealership Rating
Employee Rating

Excellent experience always Thorough and complete Great friendly staff Good coffee Clean and nice dealership More

by BRIANPLYNCH0212
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Roesch, Sam Mellenthin

Jan 30, 2025

Roesch Ford responded

Thank you for your wonderful review! We're thrilled to hear that you always have an excellent experience with us. Your kind words about our staff, service, and even the coffee mean a lot. We appreciate your support and look forward to seeing you again!

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