Randy Higham

My wife and I have leased or purchased 4 cars from the dealership. We have been completely satisfied with the sales staff and service department. dealership. We have been completely satisfied with the sales staff and service department. More

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All I can say is every thang went smooth. We walked in and drove out the same day with anew Forester. We walked in and drove out the same day with anew Forester. More

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Best Subaru Dealer in Norcal This is the 4th Subaru we have purchased from Shingle Springs Subaru. Great experience. Great dealership. Everyone is friendly, helpful, and treats us This is the 4th Subaru we have purchased from Shingle Springs Subaru. Great experience. Great dealership. Everyone is friendly, helpful, and treats us like family. More

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Best Car Buying Experience Ever! Buying our son his first car from this dealership was truly amazing! The entire staff put you at ease from the moment we stepped onto the property. T Buying our son his first car from this dealership was truly amazing! The entire staff put you at ease from the moment we stepped onto the property. This dealership is pleasant, clean and has a very low stress vibe. Tom was Awesome! He followed up as promised, communicated well, was extremely knowledgeable, an excellent listener, relatable and had our best interest in mind during the entire transaction. All the people we worked with had the same pleasant approach and went above and beyond in every way. This little dealership outside of Sacramento has something special indeed! I'm telling everyone I know - this is the place to buy a car! More

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Love Our New Car Our 2018 Outback is three weeks old today...and we couldn't be happier with the car, the experience of buying it and the support we have received...we Our 2018 Outback is three weeks old today...and we couldn't be happier with the car, the experience of buying it and the support we have received...we met Randy Higham on a Saturday afternoon, he gave us the info we were there to ask about and he emailed us that night with quotes for both models we were looking at; after calling several other dealers, we realized we had hit the jackpot on price and local help in our own county.. .Randy never pressured us in any way, was available to meet out schedule and by Wednesday at noon, we had signed all the proper paperwork. Claire spent time with me that day to show me how the important things worked; she did it in a very easy and comfortable manner and I drove off in my gorgeous new vehicle! Shingle Springs Subaru is a fabulous dealer and we've told everyone they need to check it out... More

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Wonderful Experience Absolutely no pressure. Although I was pretty sure about what I wanted, I still did not want to be pressured or hassled about it. We had been to one o Absolutely no pressure. Although I was pretty sure about what I wanted, I still did not want to be pressured or hassled about it. We had been to one other Subaru dealership (in Sacramento) and the experience there was exactly what I dread about car shopping. The crew at Shingle Springs was wonderful. It felt like we were dealing with friends. Even when we decided to purchase the Crosstrek there was no hassle about payment/financing - usually, if you are financing, the dealership wants you to go through their financing company. In fact, we were told, "We don't care how you pay for it - that's your business." That was such a relief since I have heard horror stories of being badgered about it. The sales price was lower than either of the two other dealerships I dealt with (one in person and one via internet) AND was fully loaded. They even had an employee sit with us in the car to show us how to use all the electronics and hook ups for music, maps, etc. She was so patient; I'm sorry I don't remember her name. Although we don't plan on buying another vehicle in the near future, we have told everyone who asked us about our car how great we were treated. I'm even keeping the license plate holder on to show everyone where I bought it - something I have NEVER done before! More

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TERRIFIC PURCHASING EXPERIENCE GREAT DEAL, EFFICIENT PROCESSING, EXCELLENT NEW CAR ORIENTATION. RANDY THE SALESMAN WAS PATIENT, HAD VERY GOOD PRODUCT KNOWLEDGE AND WORKED A VERY GOO GREAT DEAL, EFFICIENT PROCESSING, EXCELLENT NEW CAR ORIENTATION. RANDY THE SALESMAN WAS PATIENT, HAD VERY GOOD PRODUCT KNOWLEDGE AND WORKED A VERY GOOD DEAL FOR US. BRETT IN FINANCE WAS ALSO KNOWLEDGEABLE AND EFFICIENT. CLAIRE IN NEW CAR DELIVERY EXPLAINED EVERYTHING IN TERMS MY WIFE AND I COULD UNDERSTAND. I WOULD DEFINITELY BUY FROM THIS DEALER AGAIN. More

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Wonderful Experience My Wife and I purchased a new Outback Touring. We had a wonderful experience with all areas of this dealership. We would highly recommend this deale My Wife and I purchased a new Outback Touring. We had a wonderful experience with all areas of this dealership. We would highly recommend this dealership. More

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Absolutely painless. The staff here is friendly, knowledgable and professional. I used the Costco service and it was so easy that I was pleasantly surprised and am very ha The staff here is friendly, knowledgable and professional. I used the Costco service and it was so easy that I was pleasantly surprised and am very happy with my new car purchase. From the beginning to the end it was a great experience. NO STRESS!!!!! More

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Easy, No Presssure! I was terrified of buying a new car because I didn't want to be pressured into anything or sold anything I didn't want. Working with Shingle Springs i I was terrified of buying a new car because I didn't want to be pressured into anything or sold anything I didn't want. Working with Shingle Springs is how car buying should be. We negotiated over the phone a few days before we went in which took the anxiety of showing up to a car lot completely away. I showed up ready to buy a vehicle rather than ready to go to war. Everything was easy. Randy was fantastic over the phone, Wayne was great at getting us all set up, Claire was phenomenal at teaching me about the features of my new car and Jon was great in finance. Never once did I feel pressured. If I said no to something or had a question, I wasn't met with hostility or slimy sales tactics. My concerns and questions were all addressed honestly and respectfully. There are at least 6 Subaru dealerships withing a 30 mile radius of where we live and I would never hesitate to send anyone to Shingle Springs. They showed me that buying a car shouldn't be stressful or anxiety inducing. They have a customer for life with us! More

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