8 Reviews
Write a Review8 Reviews of Randy Helm
August 30, 2024
I have no complaints on the work performed . My Honda /Pilot is running very good and no signs of problems. What I was bit upset was that no updates were sent to me . If they would've just give My Honda /Pilot is running very good and no signs of problems. What I was bit upset was that no updates were sent to me . If they would've just given me a courtesy call to let me know the status of the parts. But, I kept seeing my unit parked out in the lot just sitting there.. I know you're all very busy and have a lot of work pending . But it only takes a few minutes to let the customer know the status of his vehicle. Personnel wise everyone was very courteous . I thank you for a job well done . More
August 05, 2024
I took my Honda / Pilot in a week ago. Thinking they would do the check-up within a normal time schedule. .I've had to call numerous times just to find out what's the status.. As of toda Thinking they would do the check-up within a normal time schedule. .I've had to call numerous times just to find out what's the status.. As of today I don't know if the part is in , or if the part is coming. Yet, my vehicle is sitting out there in the rear of the shop. I really hate to call , but someone should call me and let me what the status is.. Maybe I picked the wrong dealer to fix my vehicle? More
August 01, 2024
I had an outstanding experience at Clark Knapp Honda, and I cannot recommend them highly enough. Lee Roy's professionalism and service were truly exceptional. From the moment I walked in, Lee Roy was attenti I cannot recommend them highly enough. Lee Roy's professionalism and service were truly exceptional. From the moment I walked in, Lee Roy was attentive, knowledgeable, and genuinely dedicated to helping me find the perfect vehicle. His approach made the entire process smooth and enjoyable, and his thorough understanding of the cars on offer was impressive. If you're looking for a dealership where you can expect top-notch service and a personal touch, Clark Knapp Honda and Lee Roy are the way to go. Five stars! More
Other Employees Tagged: Monica Alvarado, Daniel Clark, David Esquivel, Christian Hernandez, Lee Roy Ochoa , Ricky Cantu
July 19, 2024
Excellent people, great values, one of my best experiences on a dealership Very good at explaining vehicles features experiences on a dealership Very good at explaining vehicles features More
Other Employees Tagged: Daniel Clark, Jesus Gomez, Andres Ruiz-Esparza, Roger Solis , Brian
July 11, 2024
Excellent place to get your vehicle. I had a good experience purchasing my vehicle there! I had a good experience purchasing my vehicle there! More
Other Employees Tagged: Luis Garza, Roger Solis
July 10, 2024
jesus helped me find the right car for me, was able to get to the ideal payment. thank you 🙏 get to the ideal payment. thank you 🙏 More
Other Employees Tagged: David Esquivel, Jesus Gomez, Nathaniel Vargas, Roger Solis
May 04, 2024
Service writer was attentive, polite, and seemed eager to "get the job done," wait time for service to be performed was acceptable. "get the job done," wait time for service to be performed was acceptable. More
Other Employees Tagged: Susan Rosales
April 28, 2024
I bought a car over the phone . . the experience was amazing in buying my first new car .. all employees I spoke to were great in every aspect of buying a car .. Highly recommend!!!! . the experience was amazing in buying my first new car .. all employees I spoke to were great in every aspect of buying a car .. Highly recommend!!!!! More
Other Employees Tagged: Maria Estrada, John Garcia, Luis Garza, Roger Solis