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Randy Ferguson
Randy Ferguson at Earnhardt Chrysler Jeep Dodge Ram
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Randy Ferguson

Service Advisor

Earnhardt Chrysler Jeep Dodge Ram

1521 East Drivers Way
Gilbert, AZ 85297

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Randy Ferguson

October 01, 2024

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Employee Rating

Got me in right away and took care of my needs and issues. Dropped me off at rental car location. More

by Parthur01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review! We're thrilled to hear you had a smooth experience and that our team was able to assist you promptly. Your satisfaction is our priority, and we appreciate your support! Regards, Luke Morris Service Director luke.morris@earnhardt.com

September 16, 2024

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Employee Rating

Recently went in for an oil change and four new tires. Bri, Randy and Tammy were awesome in the service department. Lauren was very kind in hospitality and we had a nice chat while I was getting my tea in More

by Tina G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Shriner , Bri and Lauren

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Sep 17, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Tina! We're thrilled to hear that Bri, Randy, Tammy, and Lauren made your visit enjoyable. Our team loves going the extra mile for our customers. We appreciate your recommendation and look forward to seeing you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

September 07, 2024

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Employee Rating

Earnhardt CJDR has been my go to for cars and service for more than 20 years. I get good deals on cars I buy and I trust their service department to fix my cars right. Employees are helpful, courteous and f More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chynna Kohler Express Lube ***** (five stars)

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Sep 09, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Joe! We're thrilled to hear about your positive experiences over the past 20 years. Chynna and the entire team appreciate your trust and support. We look forward to continuing to provide you with great deals and service! Regards, Victoria Smith victoria.smith@earnhardt.com

July 26, 2024

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Employee Rating

Immediately hat my windshield wiper challenge repaired in a matter of moments . Appreciate to prompt and courteous assistance. More

by Bobmisner9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with us! We're thrilled to hear that we were able to quickly resolve your windshield wiper issue. Providing prompt and courteous service is always our top priority. We appreciate your feedback and hope to assist you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 31, 2024

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Employee Rating

Love this group of people. They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! More

by BAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lamch, Tiana Dela Cruz, Josh Stricklin, Marc Ray, Rick Hamilton, Doug Miller, Marvin Bolanos, Burt Johnson, Jake Zundel

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Jun 03, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

We are thrilled to hear that you had a great experience with our team, Baz! Providing excellent service to our customers is always our top priority. Thank you for choosing us to take care of your vehicle while you were away on vacation. We look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 30, 2023

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I have bought cars and service here for more than 20 years. My intention is to continue. Presently most of my interaction is with Express Lube service advisor Stacy Spradley. She does a great job of More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacy Spradley

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Jan 02, 2024

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Joe, thank you for your continued support and loyalty over the past 20 years. We're thrilled to hear that Stacy has been providing you with excellent service and keeping you informed about our specials. We appreciate your feedback and look forward to serving you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 20, 2023

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Employee Rating

Tyler and Zach have been awesome and fielded all of my questions (even the annoying ones) very quickly. Thanks fellas! More

by arniecabral
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bates, Zach

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Nov 21, 2023

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Arnie, thank you so much for your kind words! We're thrilled to hear that Tyler and Zach provided you with excellent customer service. If you ever have any more questions, feel free to reach out. Regards, Victoria Smith victoria.smith@earnhardt.com

October 27, 2023

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Employee Rating

Randy Ferguson was extremely knowledgeable and took the time to explain the recommended services so that I would understand completely. Randy was able to resolve two additional issues that prior service a More

by dotcomdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 30, 2023

Earnhardt Chrysler Jeep Dodge Ram responded

We appreciate your stellar rating! We're so lucky to have Randy on our team and we're proud of him for working hard to ensure your vehicle was fixed properly. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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