Seems like the best place to have a vehicle serviced ,
and the most cost efficient.
and the most cost efficient.
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by MIKL5923
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for taking the time to review Cumberland Chrysler Dodge Jeep Ram! We are delighted to hear you found us the best place to have a vehicle serviced and cost efficient.
At Cumberland, we strive to offer honest, reliable service and top of the line products at prices customers can understand. We value your feedback so please don’t hesitate to reach out if there is anything else we could do better or differently. We look forward to seeing you again soon!
Both the salesman and the manager were friendly and did
not use any pressure. They let us look at vehicles at our pace and answered all of our questions.
not use any pressure. They let us look at vehicles at our pace and answered all of our questions.
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by GP
Verified Customer
Verified Customer
Aug 19, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for choosing to work with Cumberland Chrysler Dodge Jeep Ram during your recent visit! We are thrilled to have earned a 5-star rating from you—it means the world to our team.
We appreciate your kind words regarding our sales staff. At our dealership, we strive to provide each guest with a pressure-free experience where their questions can be answered and concerns can be addressed. We're glad that we met those expectations for you.
If there is anything else we can do in the future to make sure your next visit is even better, please don't hesitate to reach out! Thank you again for your feedback and for putting your trust in us.
Had an appointment for 10, vehicle was not ready until 2.
..for running board installation.
..for running board installation.
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by AUNTIEM626
Verified Customer
Verified Customer
Aug 05, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for taking the time to leave your review. We apologize that it took longer than expected to get the running board installation completed on your vehicle and for any inconvenience this caused.
Our team values promptness and punctuality and we strive to ensure a great customer experience for everyone who visits our dealership. We take customer feedback seriously and your review will be shared with the relevant teams to help make sure our services meet expectations in the future.
Thanks again for letting us know about your visit, we hope you are pleased with the installation now that it is done. If there is anything else you need, please don't hesitate to reach out.
Friendly and helpful people, easy to talk with.
Restroom was clean. Was willing to let me look on my own.
Restroom was clean. Was willing to let me look on my own.
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by darla.reed66
Verified Customer
Verified Customer
Aug 05, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you so much for taking a moment to share your fantastic experience with us. We are thrilled to hear that the staff at Cumberland Chrysler Dodge Jeep Ram was friendly and helpful during your visit. It is also great to know that our restroom was in great shape for you to enjoy. Your feedback is very valuable, and we look forward to providing more great experiences in the future. Thank you again for your kind words!
Awesome group to buy from this is the second vehicle I’ve
bought there and will be using them again in the future Mark Shirk is awesome and they don’t hassle you like other dealerships is the best part and t
bought there and will be using them again in the future Mark Shirk is awesome and they don’t hassle you like other dealerships is the best part and they go above and beyond to get you the vehicle you want too
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by FIREWALKER1351
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
We appreciate your review about your experience at Cumberland Chrysler Dodge Jeep Ram, Mark , and the team here are so glad that we were able to meet your expectations with your vehicle purchase. We understand how important it is for you to be comfortable during this process and our goal is to make sure that all of our customers leave feeling confident in their decision.
Thank you so much for taking the time to write such an amazing review of your experience with us and we look forward to future business!
Helpful , courteous, best all around,no
pressure,quick,best experience we ever had, calm and very professional. Thankyou for giving my husband and I a great experience with buying our Jeep.
pressure,quick,best experience we ever had, calm and very professional. Thankyou for giving my husband and I a great experience with buying our Jeep.
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by alisonhowelloct29
Verified Customer
Verified Customer
Jul 27, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your kind words. We’re elated to hear that your experience with us was overwhelmingly positive. We always strive to provide the best service possible and are grateful our team was able to make this purchase as stress-free as possible. Nothing makes us happier than having a satisfied customer like you. Thank you again for choosing Cumberland Chrysler Dodge Jeep Ram!
Peter Block and the team at Cumberland Chrysler team were
friendly, informative, and great to work with. The entire experience was excellent!
friendly, informative, and great to work with. The entire experience was excellent!
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by NANCYJONES0
Verified Customer
Verified Customer
Jul 27, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you so much for leaving a review and taking the time to recognize Peter Block and our team here at Cumberland Chrysler Dodge Jeep Ram! We are genuinely grateful to hear that your experience was excellent. Our primary goal is to ensure our customers have a positive, enjoyable interaction with our dealership when purchasing or servicing their vehicle. It sounds like we were successful in achieving that, and we are excited to have made this process seamless for you. We appreciate your business and look forward to seeing you again soon!
Great attentive salespeople to work with.
no matter who made the sale. Teamwork at its finest from choosing the vehicle to driving it off the lot.
no matter who made the sale. Teamwork at its finest from choosing the vehicle to driving it off the lot.
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by RLHILL43
Verified Customer
Verified Customer
Jul 25, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you so much for taking the time to leave us such kind words and a five-star rating. We are delighted that you had such an outstanding experience with our team here at Cumberland Chrysler Doge Jeep Ram. Our top priority is always customer satisfaction, and we are thrilled to hear that we were able to exceed your expectations. The teamwork of both our salespeople and service staff demonstrate what truly sets us apart from the competition, as we understand how important collaboration is when it comes to helping each customer find their perfect match. We appreciate the feedback and look forward to continuing to meet all of your vehicle needs in the future!
Always helpful and professional.
Wonderful employees who care about people.
Great experience trading in for a new Jeep.
Wonderful employees who care about people.
Great experience trading in for a new Jeep.
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by ALLI220
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your review. We're so glad to hear of your great trading experience at Cumberland Chrysler Doge Jeep Ram and delighted that our team was helpful and professional.
Our team has a passion for helping people get the car they love, something we know comes through in their interactions with our customers. We are always learning ways to increase our level of competence and service, so your kind words mean a lot to us.
Thank you again for taking the time to share your review! We look forward to seeing you in the future with all your automotive needs.
Very helpful and knowledgeable, provided excellent
customer service without being pushy. It was an enjoyable experience.
customer service without being pushy. It was an enjoyable experience.
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by WSGLOVER
Verified Customer
Verified Customer
Jul 08, 2023 -
Cumberland Chrysler Dodge Jeep Ram responded
Thank you for your kind words about Cumberland Chrysler Dodge Jeep Ram! It is delightful to hear that you had such an enjoyable experience with us. We are committed to providing excellent customer service without ever being pushy, so we are thrilled to hear that was experienced. We look forward to serving you' in the future. Thank you for choosing Cumberland Chrysler Dodge Jeep Ram!