Randall Caldwell
Randall Caldwell at Bill Kay Nissan
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Randall Caldwell

Finance Manager

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Randall Caldwell

November 10, 2024

Dealership Rating
Employee Rating

For a first time car buyer, I was a little hesitant about shopping around and finding a dealership that helped me get the car I truly wanted. I had absolutely no problem doing this at Bill Kay Nissan, where More

by maddyc0607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Berman, Tim Anzalone

Nov 12, 2024

Bill Kay Nissan responded

Dear Maddy, Thank you so much for sharing your wonderful experience with us! We’re thrilled that Steve, Randall, and Tim made your first car-buying journey so seamless and memorable. Ensuring you felt informed and comfortable every step of the way is exactly what we strive for. We're honored to have been part of such an important milestone and grateful for your trust in us. Congratulations on your new car, and welcome to the Bill Kay Nissan family! Warm regards, The Bill Kay Nissan Customer Satisfaction Team

August 05, 2024

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Employee Rating

I went in with my mind already made up about which car I wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. More

by d97alexish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Pugh, Malcohm Thurman

Sep 06, 2024

Bill Kay Nissan responded

Hi there, Thank you for sharing your experience! We’re thrilled to hear that our team helped reinforce your decision and that you’re now a proud new car owner. It’s great to know that we could provide the confidence you needed. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car!

July 27, 2024

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Employee Rating

Art and Tim were great people to work with and I was able to get my 5th Nissan at the price I was looking for! Great customer service is the reason I keep coming back! More

by sheilap777
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Anzalone, Art Diraduryan

Sep 06, 2024

Bill Kay Nissan responded

Hi there, Thank you for the wonderful review! We’re thrilled to hear that Art and Tim provided you with excellent service and helped you get your 5th Nissan at the right price. It’s fantastic to know that our customer service keeps you coming back. If you ever need anything else or have more questions, don’t hesitate to reach out. We look forward to assisting you again in the future!

June 13, 2024

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Employee Rating

Steve was excellent in his advice and his attention to detail while demonstrating the 2024 Leaf. We appreciated his commitment to and enthusiasm for EVs. He gave me a thorough test ride when I first visit More

by Mettthomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Berman, Malcohm Thurman

Jun 14, 2024

Bill Kay Nissan responded

Thank you for your 5 star review.

May 04, 2024

Dealership Rating
Employee Rating

Very friendly and personable. Her try’s to do everything he can for his clients. More

by Jaxnorstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Berman, Sassan Hashemi , Erika Rocco

Sep 14, 2024

Bill Kay Nissan responded

Thank you for the feedback! It’s great to hear that you found our team to be friendly and personable. We’re glad to know that their efforts to assist you were appreciated. If you need any more help or have further questions, don’t hesitate to reach out. We’re always here to support you!

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