Randal Files

Rick Koehler is a no show salesman that is full of himself. Setup a appointment drive a hour to meet up to buy a truck. He leaves as I'm walking in. Comes back leaves again. Waited over 15 minut himself. Setup a appointment drive a hour to meet up to buy a truck. He leaves as I'm walking in. Comes back leaves again. Waited over 15 minutes for someone to help us. I was more knowledgeable of the vehicle I wanted to purchase. They laughed at what my trade was worth said where did I get that price. It was from their kelly blue book on their website. Then they list my trade for over 5000 more then they gave me. More

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BUYER BEWARE!!!Sells lemons. Transmission started to go BUYER BEWARE!!! Sells lemons. Transmission started to go out on a 2016 truck within LITERALLY a few weeks after buying it. Took it back to Klein whi BUYER BEWARE!!! Sells lemons. Transmission started to go out on a 2016 truck within LITERALLY a few weeks after buying it. Took it back to Klein while still within our 6 month warranty, they said it was only a "howl" from the tires. We're not mechanics, and we felt we could trust they knew what they were talking about. A few months pass, noise is still "howling" take it back in, now after the 6 month warranty..... and voilà! We need a new transmission. Funny how that same noise didn't mean a new transmission 2 months ago????? And if you're still reading this, and wondering if they would work with us on the price of replacement, they won't. They wouldn't even return our phone calls. After 2 days of calling them, hoping they would work with us they basically said, sorry not our problem. More

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Good job Ron did a great job help me find what I was looking for in a truck! From start to finish it was a very pleasant experience. Ron did a great job help me find what I was looking for in a truck! From start to finish it was a very pleasant experience. More

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FRICKEN AWESOME! Klein made a dream into a reality. I didn't think I could ever get into a BAD ASS 2017 GMC CREW CAB for a good price , but Klein made it happen! Thank Klein made a dream into a reality. I didn't think I could ever get into a BAD ASS 2017 GMC CREW CAB for a good price , but Klein made it happen! Thank you Rick, Ron, and Randal for making what I thought was impossible, possible. Thank you KLEIN! More

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Easy, Informative, and a Pleasurable Experience. Dealership was inviting and gushed with Customer Service; this is so important these days to me as a buyer. I felt zero pressure and comfortable, whe Dealership was inviting and gushed with Customer Service; this is so important these days to me as a buyer. I felt zero pressure and comfortable, whether test-driving or just asking questions. Brad went out of his way for us; thanks lots. I would travel to Clintonville again to buy again! More

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Helpful There were a few speed bumps in the road to getting my new car and Brad, Ben and Randall were there through all of the steps making sure everything wa There were a few speed bumps in the road to getting my new car and Brad, Ben and Randall were there through all of the steps making sure everything was accomplished and that I was satisfied every step of the way. More

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Makin Trax Overall great staff. Very helpful in getting me my vehicle within 3 hours. Only disappointment is I found out after driving home the vehicle is not eq Overall great staff. Very helpful in getting me my vehicle within 3 hours. Only disappointment is I found out after driving home the vehicle is not equipped with cruise control. Not thrilled about that. A 2017, with no cruise?? When I test drove never crossed my mind on a short 2-3 mile spin. On the way home, yes. More

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Excellent Price Excellent Service I’ve been looking for a car for a while and when I found one that I liked I was able to test drive it immediately and buy it the same day I’ve been looking for a car for a while and when I found one that I liked I was able to test drive it immediately and buy it the same day More

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2017 Chevy Impala Very friendly salesmen as well as atmosphere. Good with information and opportunity. Highly recommend for anyone of any age looking for a reliable, wo Very friendly salesmen as well as atmosphere. Good with information and opportunity. Highly recommend for anyone of any age looking for a reliable, worthwhile vehicle. More

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Always satisfied. We have purchased several vehicles from Klein and we're always satisfied. Our go to guy is Ron Krueger. We let him know what we're looking for and he We have purchased several vehicles from Klein and we're always satisfied. Our go to guy is Ron Krueger. We let him know what we're looking for and he does his best to find it for us. Great guy. More

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