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Ramsin Pourgevargis

Overview Reviews (21)

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Ramsin Pourgevargis

Ramsin Pourgevargis | Page 2

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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4.9

21 Reviews

Overview Reviews (21)

4.9

21 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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21 Reviews of Ramsin Pourgevargis

November 11, 2024

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Employee Rating

Great customer service from Ramsin P. and service center team. Thanks again. Regards, Rodney J. and service center team. Thanks again. Regards, Rodney J. More

by Rjonoubei

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your positive experience! We’re so glad to hear that Ramsin P. and our service center team were able to provide you with excellent customer service. It's always our goal to make sure our customers feel well taken care of, and we’re happy to know we met that standard for you. Lexus of Stevens Creek Svc Dept.

November 05, 2024

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Overall, it was a good experience this time. I am satisfied with the leverl of service received. I am satisfied with the leverl of service received. More

by danielroom

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your feedback on your recent service experience at LSC! We're so glad to hear that you were satisfied with the level of service you received. It's always our goal to provide an excellent experience for our customers, and your kind words let us know we're on the right track. Make it a great day and please hurry back

October 31, 2024

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Very professional and knowledgeable. Quick service and good communication. Easy to schedule service online. Accessories service take a bit long as there was only one person working there Quick service and good communication. Easy to schedule service online. Accessories service take a bit long as there was only one person working there. More

by ramcha

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Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 31, 2024 -

Lexus Stevens Creek responded

We're honored to serve you @ Lexus of Stevens Creek and please hurry back

October 18, 2024

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Employee Rating

Service consultant, Ramsin Pourgevargis, was very helpful and knowledgeable. Scheduling the appointment was easy, and the car service provided was completed promptly. and knowledgeable. Scheduling the appointment was easy, and the car service provided was completed promptly. More

by Socorromgonzalez

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2024 -

Lexus Stevens Creek responded

Thank you so much for taking the time to share your positive experience on DealerRater! We’re thrilled to hear that Ramsin provided you with helpful and knowledgeable service. It’s great to know that scheduling your appointment was easy and that your car service was completed promptly. Make it a great day - Team LSC

October 13, 2024

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Employee Rating

Good service program that strives for effciency and high standard of care for their customers standard of care for their customers More

by jc

Recommend Dealer

Yes

Other Employees Tagged: Angel Dynes, Tommy Luong

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Oct 14, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your viewpoint and visit online and we're honored to serve you @ LSC

October 01, 2024

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Employee Rating

Advisor Ramsin was very thorough, even called to verify chosen service options. He gave updates periodically chosen service options. He gave updates periodically More

by orogo

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Recommend Dealer

Yes

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Oct 02, 2024 -

Lexus Stevens Creek responded

Thank you for your kind words about Ramsin! We're delighted to hear that he was thorough and kept you updated throughout your service. Your satisfaction is important to us, and we appreciate your feedback! Lexus of Stevens Creek Svc Dept.

September 16, 2024

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Very friendly, efficient and thorough service department. There are loaner cars that really help for minimal disruption in your life. Check the gas gage before leaving the facility! There are loaner cars that really help for minimal disruption in your life. Check the gas gage before leaving the facility! More

by rosemary.c.adamson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2024 -

Lexus Stevens Creek responded

Thank you for your feedback! We’re glad to hear that you found our service department to be friendly, efficient, and thorough. It’s great to know that our loaner cars helped minimize any disruption to your schedule. We appreciate the tip about checking the gas gauge and will ensure it’s something we keep an eye on. If you have any further suggestions or need additional assistance, please don’t hesitate to reach out. Lexus of Stevens Creek Svc Center

August 05, 2022

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Employee Rating

I have been working with Ramsin for several years. I am very satisfied with his great knowledgeable experience and sincerely attitude. Thank you Ramsin from Daren I am very satisfied with his great knowledgeable experience and sincerely attitude. Thank you Ramsin from Daren More

by Daren.kuo

Recommend Dealer

Yes

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August 03, 2022

Dealership Rating

I am always happy to work with Ramsin in this dealership. He is punctual, knowledgeable, and helpful. He is punctual, knowledgeable, and helpful. More

by nafiseh.karimi

Recommend Dealer

Yes

Other Employees Tagged: Ramsin

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July 12, 2021

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Employee Rating

Great staff and service provided to us. Was easy to contact and make appointment for easy transaction. When we arrived we were greeted by a a friendly and helpful staff. Purcashing my vehicle was easy contact and make appointment for easy transaction. When we arrived we were greeted by a a friendly and helpful staff. Purcashing my vehicle was easy and fast. More

by Poljet

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Numer Talag , Esther Chun

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Jul 13, 2021 -

Lexus Stevens Creek responded

We're delighted to learn that you had a positive car-buying visit, courtesy of the Lexus Stevens Creek team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Enjoy your new ride and have a wonderful day!