Ramsey Balkiss

John Shorter is nothing “short” of amazing ! He delivered on Best Customer Experience ever! With Mgr Rob Klein providing top notch Quality & attention I am thoroughly impressed and appreciative He delivered on Best Customer Experience ever! With Mgr Rob Klein providing top notch Quality & attention I am thoroughly impressed and appreciative of the way I was treated! Like family! Thanks to John, Rob, Nicole , Ramsey & the entire team of pros at Gunther!!! LuvMyID4!! Named her: Scarlett Rose🌹💯🏆 More

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Efficient quick and very pleasant to work with! Also the dealer is kept cleaned which is important! The reason i return is because of Robert Klein and Ramsey! dealer is kept cleaned which is important! The reason i return is because of Robert Klein and Ramsey! More

by blaps007 Verified Customer Verified Customer

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Great buying experience Ramsey and the team at Gunther made my buying experience a pleasure! There was no hassling and Lori made the financial transaction seemless and quick. Ramsey and the team at Gunther made my buying experience a pleasure! There was no hassling and Lori made the financial transaction seemless and quick. I would definitely recommend working with Ramsey, Lori and the team at Gunther if your looking for a new car. More

by E SANTI Verified Customer Verified Customer

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Ramses is the best sales person there I’m not rating the dealership I’m rating the salesman Ramses. After being jacked around by Gunthers Delray and blatantly lied too at Vista Pompano Bea I’m not rating the dealership I’m rating the salesman Ramses. After being jacked around by Gunthers Delray and blatantly lied too at Vista Pompano Beach I greatly appreciated Ramses honesty and professionalism. It was very refreshing. I was in and out of the dealership in under 90 mins with the car I wanted at the price I wanted to pay. Simple no hassle. It was a difficult day dealing with the other 2 shady dealerships but with Ramses help my day ended with the new car I wanted. More

by dug415 Verified Customer Verified Customer

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Overall great experience Ramsey and Phil went above and beyond to help me out. Would definitely recommend to all my friends and family. Truly am happy with my decision. Ramsey and Phil went above and beyond to help me out. Would definitely recommend to all my friends and family. Truly am happy with my decision. More

by laurenie.masferrer Verified Customer Verified Customer

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Easiest purchase ever. this is the second car ive bought from gunther coconut creek and i wouldn’t recommend anyone but them & their salesman hansen. he made the process as this is the second car ive bought from gunther coconut creek and i wouldn’t recommend anyone but them & their salesman hansen. he made the process as easy as possible and gets the best deal he can for you. 15/10 More

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Repair under warranty Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. My car was as new. Thank yo Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. My car was as new. Thank you guys! More

by SYLVIA_CARIVEAU Verified Customer Verified Customer

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Manufacturer required service Upon arriving at service dept., I was greeted by Norman Douglas - Service Advisor who was referred by my salesman Ramsey Balkiss and we spoke about th Upon arriving at service dept., I was greeted by Norman Douglas - Service Advisor who was referred by my salesman Ramsey Balkiss and we spoke about the following: 1. VW manufacturer installs NITROGEN in tires at factory. Unfortunately, Gunther VW does not carry NITROGEN to refill tires when servicing your car. I had tires serviced with NITROGEN at another dealer a few days prior to my service appointment. Would be great if Gunther VW would invest and have NITROGEN at their dealership to service VW's supplied with NITROGEN by manufacturer...a lot of advantages to having NITROGEN in your tires. 2. I had my vehicle ceramic coated, so, the windshield water reservoir can only be refilled with water only. Norman, the services advisor went ahead and filled the reservoir with water in the service lane, prior to going into service garage. Also, Gunther VW offers a courtesy wash when you vehicle is serviced, I declined the wash due to soap detergents cannot be used on ceramic coating. The service advisor (Norman) appreciated the information and was very polite, professional and caring to make sure these issues got to the technician assigned to my vehicle... COMPLETION OF VEHICLE SERVICED: 1. The only negative was hand smudges left on the hood and both (right/left) fenders by technician when servicing. I showed this to service advisor who immediately took his microfiber towel and cleaned all areas and was very apologetic about this... Overall, I was very satisfied with the servicing of my 2016 Tiguan SEL with 3,100 miles. As stated above, Service Advisor (Norman) was very polite, professional and attentive to detail to ensure my vehicle is in good hands. Actually, while sitting in the waiting area (showroom/sales bldg.) I introduced Norman to another customer to use Norman as their service advisor. OBSERVATION/SUGGESTION IN SERVICE DRIVE AREA: Perhaps, Gunther VW Management consider highlighting the walkway between showroom/sales bldg. and parts/service bldg. I observed on several occasions that people tend to drive a bit faster than they should and do not even see the walkway. Lining the walkway in yellow and stripe inside the yellow out lines, even putting up signs, would be a nice safety feature to protect employees and customers using this walkway...Just a suggestion... More

by JARBRE33 Verified Customer Verified Customer

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Great experimenters Ramsey was very nice in guiding the process of getting my car. He made the process very easy and was great at explaining all details about the vehicle Ramsey was very nice in guiding the process of getting my car. He made the process very easy and was great at explaining all details about the vehicle. He got my vehicle all equipped and taught me how to work it. More

by JMKCOURIS Verified Customer Verified Customer

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Great place Really was very satisfied with the service,extremely friendly and helpful.will recommend this place to all my friends and family They were all great Really was very satisfied with the service,extremely friendly and helpful.will recommend this place to all my friends and family They were all great More

by LIPPO1228 Verified Customer Verified Customer

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