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Ramon Mendoza
Ramon Mendoza at Reliable Nissan
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Ramon Mendoza

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.1
54 Reviews
4.1

54 Reviews

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54 Reviews of Ramon Mendoza

November 21, 2024

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Employee Rating

Very friendly and fast. Would highly recommend this service center and sales center to everyone More

by MARKIEMARKFEN1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Nick Anaya, Manny Garcia

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November 20, 2024

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Way cheaper compere to the other dealer Ramone very friendly the day I will replace my car ,Reliable will be the place to go More

by FERRARI_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Nick Anaya, Manny Garcia

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Nov 21, 2024

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you found great value with us and enjoyed your experience with Ramone. We look forward to helping you again when it’s time to replace your car!

November 16, 2024

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Employee Rating

I asked for an estimate and list of what my car needed. Have not received it to this date. Only this survey! More

by Dave
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Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Reliable Nissan responded

Thanks for your feedback, Dave! We're thrilled to hear you enjoyed your experience, but we apologize for the oversight with your estimate. Your input is invaluable, and we’ll ensure our team follows up promptly to address your needs. We appreciate your patience!

November 16, 2024

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People are friendly and helpful. The dealership is clean and bright. I liked it there More

by tlucero57.tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Nick Anaya, Manny Garcia

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Nov 18, 2024

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you enjoyed your visit and appreciated our team's friendliness and the dealership's atmosphere. We’re always striving to provide a positive experience and look forward to welcoming you back!

November 16, 2024

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I waited for 3-1/2 hours for a recall correction. After waiting I was informed the the recall was not loaded in to the module and I would have to come back in 2 weeks to do it all over again. More

by paulstanislawski23
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Vigil, Nick Anaya, Manny Garcia

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Nov 19, 2024

Reliable Nissan responded

Waiting 3-1/2 hours only to find out the recall correction wasn’t completed as expected is understandably frustrating. Your time is valuable, and we regret that this situation caused such an inconvenience. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 15, 2024

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Employee Rating

Went very well. Would recommend Reliable Nissan to friends and family. Thank you for the excellent service. More

by estorey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience and appreciate your recommendation. Our team is dedicated to providing excellent service, and your support means a lot to us!

November 14, 2024

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I am glad they were able to identify that I had a bad battery, however when they installed the new battery all sensors needed to be reset, I had low tire pressure and they didn’t fill them, I would think More

by ashchaveS45605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Nick Anaya, Manny Garcia

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Nov 18, 2024

Reliable Nissan responded

We understand how frustrating it must feel to notice discrepancies on your receipt after leaving, especially regarding the tire rotation and the car wash. Your feedback is very important to us, and we’d like the opportunity to address your concerns directly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com so we can better understand what happened.

November 12, 2024

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Employee Rating

Lived the service Ramon gave. (Loved) the only thing is that the people in charge of processing your payment are quite the salesman. I suppose it’s part of their job. More

by KATHIE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Reliable Nissan responded

Kathie, we’re thrilled to hear you loved Ramon's service! We appreciate your feedback about the payment process and understand how it can come off. Your insights help us improve, and we’re grateful for your support. Looking forward to serving you again!

November 08, 2024

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Employee Rating

EVERYONE IS ALWAYS PROFESSIONAL AND AT THE TOP OF THEIR SKILL PLUS POLITE, LISTENING, RESPECTFUL AND CARING More

by TERESA08012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Nick Anaya, Manny Garcia

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Nov 11, 2024

Reliable Nissan responded

Teresa, thank you for the wonderful feedback! We’re thrilled to hear that our team's professionalism and care made such a positive impression. Your support motivates us to keep delivering our best every day. We appreciate you taking the time to share your experience!

November 08, 2024

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Employee Rating

I am unsure who Ramon is. But my overall service with Reliable Nissan was a nightmare. More

by fuentesfrancisco32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Laura Myers, Sammy Saavedra, Sophia Salazar, Nick Anaya, Manny Garcia , Laura Sales person

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Nov 11, 2024

Reliable Nissan responded

We understand how important it is to have a smooth service experience, and we sincerely apologize that your visit did not meet expectations. We strive to provide exceptional service to all our customers, and it’s clear we missed the mark in your case. To resolve any remaining concerns, please feel free to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

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