Ramon Elias Jr
Ramon Elias Jr at Wondries Toyota
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Ramon Elias Jr

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.8
157 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

157 Reviews

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157 Reviews of Ramon Elias Jr

November 03, 2024

Dealership Rating
Employee Rating

It is a fraudulent car dealer. My car air conditioner is of poor quality. Why do you say it was my fault? More

by LOR516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2024

Wondries Toyota responded

LOR516, thank you for servicing with us and providing feedback. We are sorry to hear of your air conditioner concern. If you have not already, please contact our Service Drive Mgr, John Kan 626-289-8000 to discuss in further detail. We appreciate your business and value you as a customer.

October 31, 2024

Dealership Rating
Employee Rating

Good and friendly service. Knowledgeable and explanation of the car issues were excellent. Took a lil longer but gave proper explanation. More

by jdphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kan, Todd Tamaki

Nov 01, 2024

Wondries Toyota responded

jdphan, thank you for servicing with us and providing feedback. We are happy to hear you had a good service visit, albeit timing. We appreciate your business and value you as a customer.

October 29, 2024

Dealership Rating
Employee Rating

Great and friendly, very clean and good service I will definitely come back in the future for service More

by DAVIDMARTINEZ4024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Wondries Toyota responded

DavidMartinez4024, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and look forward to servicing you again as you have need.

October 29, 2024

Dealership Rating
Employee Rating

Was good, car is running good . They were open early and worked for me . Overall it was good More

by Joannaperez31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Wondries Toyota responded

Joannaperez31, thank you for servicing with us and providing feedback. We are happy to hear you had a nice service visit and that your car is running well. We appreciate your business and value you as a customer.

October 27, 2024

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Employee Rating

Always reliable and trustworthy. Close to home. Good service and courteous customer service people. Good dealership. More

by mipagedar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Wondries Toyota responded

mipagedar, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience and close to home. We appreciate your business and value you as a customer.

October 23, 2024

Dealership Rating
Employee Rating

Always happy to come in to this place. ..Great Customer Service. Plus the Staff is also great More

by KIDBOYDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Wondries Toyota responded

KidBoyDog, thank you for servicing with us and providing feedback. We are happy to hear you continue to receive great customer service. We appreciate your business and value you as our customer.

October 22, 2024

Dealership Rating
Employee Rating

Everything was amazing up until paying. Matthew did a great job at making sure I was attended to. But there seemed to be some miscommunication between the service reps and the ladies at the More

by MAGDEALENALOPEZ95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cervantes , Matthew

Oct 23, 2024

Wondries Toyota responded

MagdelenaLopez95, thank you for servicing with us and for providing feedback. We are happy to hear that Matthew served you well. We are sorry to hear and apologize your experience in Cashiering was unsatisfactory. We strive to improve service daily and will research and coach employees. We appreciate your business and value you as a customer.

October 13, 2024

Dealership Rating
Employee Rating

Quick efficient friendly customer service . Good communication. I got exactly what I needed done fast. More

by JORTIZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Wondries Toyota responded

JortiZ07, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

October 11, 2024

Dealership Rating
Employee Rating

Golden did his best and was sincere. I am happy to have met such a good person. I hope he will service my car again if given the chance. Thanks, More

by JOSHUA8428
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson, Gordon Li

Oct 14, 2024

Wondries Toyota responded

Joshua8428, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Gordon. You are welcome to request Gordon as your Advisor again either electronically or by phone when making an appointment. We appreciate your business and value you as a customer.

October 09, 2024

Dealership Rating
Employee Rating

Nelson has always been very helpful and always answers all our comments. He is very helpful and knowledgeable. More

by Tonyandrade317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Wondries Toyota responded

Tonyandrade317, thank you for servicing with us and providing feedback. We are happy to hear that Service Mgr Nelson was so helpful. We appreciate your business and value you as a customer.

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