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Ramiro Castillo
Ramiro Castillo at Seguin Chevrolet

Ramiro Castillo | Page 11

Senior Sales Consultant

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

5.0
134 Reviews
5.0

134 Reviews

Write a Review

134 Reviews of Ramiro Castillo

November 18, 2022

Dealership Rating
Employee Rating

Me gusta el servicio y la ayuda que nos dio la persona que nos atendió More

by EDNA1990.EE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 21, 2022

Seguin Chevrolet responded

EDNA1990.EE, Gracias por su revisión de cinco estrellas. Nos alegra saber que nuestro equipo fue excelente. Esperamos verte pronto. Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

October 30, 2022

Dealership Rating
Employee Rating

Mi troca chevrolet 2021 sigue fallando y ustedes dicen que todo esta bien cuando te venden todo muy amable pero si pido ayuda cuando ya esta pagada ni te responde los mensaje me dijeron que me la cambiarí More

by MARIA SANTANA
Recommend Dealer
No
Print
Nov 02, 2022

Seguin Chevrolet responded

Hi MARIA SANTANA, Sentimos las molestias que te hayamos podido causar. Siempre es nuestro objetivo número 1 satisfacer a nuestros clientes, y apreciamos que se haya tomado el tiempo de escribirnos. Gary Stehle está dispuesto a acompañarlo para ayudar a diagnosticar el problema y usted puede programar una cita para que atiendan el vehículo. Gracias por su paciencia y esperamos verle de nuevo en el futuro. Sincerely, Jeremy Sims, General Manager

October 06, 2022

Dealership Rating
Employee Rating

Excellent service helped me so well in choosing the perfect vehicle for my everyday needs. More

by Ruben
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Michael Littlefield

Print
Oct 07, 2022

Seguin Chevrolet responded

Hi Ruben, We appreciate your 5-star review. We are delighted to hear our team was excellent during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 05, 2022

Dealership Rating
Employee Rating

Great customer service very professional and very friendly staff Ramiro did a very great job More

by OACUNA2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hernandez

Print
Oct 06, 2022

Seguin Chevrolet responded

Hi OACUNA2012, Thank you for your 5-star review. We are glad to hear Ramiro was excellent during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 19, 2022

Dealership Rating
Employee Rating

Everything was good salesmen treated us with respect gave us all the information we asked him service was excelente in time was said will Recomend the Dealer to some of our friend that are looking for New V More

by CAVAZOS89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lopez, Dre Lavin , Elihu Amaro, Jennifer Cuellar, Syble Kline, Michael Littlefield, Anthony Medina, Monica Moreno-Davila, Aaron Rodriguez

Print
Sep 20, 2022

Seguin Chevrolet responded

Hi CAVAZOS89, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. Thank you for choosing Seguin Chevrolet. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 18, 2022

Dealership Rating
Employee Rating

Omar is the most pleasant person we've ever dealt with purchasing a new vehicle. Ask for him if you decide to visit that dealership. More

by SMH264Steve H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wiatrek , Ryan Faglie, Omar Noor

Print
Sep 19, 2022

Seguin Chevrolet responded

Hi SMH264Steve, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

Sep 18, 2022

SMH264Steve H responded

Seguin Chevrolet as a business could do a bit better. Parts guys talking in Spanish on the phone except for the "F Bomb" being dropped numerous times while a customer is waiting is not acceptable. He didn't care whether he helped me or not, didn't understand when I said I needed a jug of "anti-freeze". He finally understood when I tried to explain what it did and mentioned the word "coolant". Second complaint, when purchased, there was an expensive package added by the dealer to cover door edge protection. My truck is several months old and these have already been replaced 4 times now. The service department said they know nothing of these and said it was up to the sales department to make it good some way getting ones that will stick. They suggested I buy aftemarket door edge trim; after paying big dollars for this in their "protection package". The guys who put the strips on have started making me return some other day, when they aren't so busy to replace the defective strips. This is appearing to be a non-ending story of door edge protection that will not stay on the door and no one seems to want to address the issue.

September 09, 2022

Dealership Rating
Employee Rating

Staff was friendly and my truck was done fast! Thank you Seguin Chevrolet for your Service! More

by ANNAM6052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 12, 2022

Seguin Chevrolet responded

Hi ANNAM6052, We appreciate you taking the time to write to us. We are glad to hear our service team made your experience excellent. Thank you for choosing Seguin Chevrolet. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 01, 2022

Dealership Rating
Employee Rating

Did a great job on servicing our vehicle but time was too long 10 days More

by LTAVITAS825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 01, 2022

Seguin Chevrolet responded

Hi LTAVITAS825, We appreciate your 5-star review. We are glad to hear our team made your experience excellent with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 18, 2022

Dealership Rating
Employee Rating

I've had good assistance with people working there very nice tret everyone with care More

by CAVAZOS89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Viviana Cabello , Elsa Cruz, Ryan De Souza, Kordell Deluna, Debbie Gaytan, Ricardo Lopez, Wilson Lugo, Monica Moreno-Davila

Print
Aug 19, 2022

Seguin Chevrolet responded

HI CAVAZOS89, We appreciate you taking the time to write to us and your 5-star rating. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 04, 2022

Dealership Rating
Employee Rating

Friendly, clean atmosphere & no hassle. These people remain consistent with their customer service. I’ll do it all over again a third time. More

by PQUIROGA977110
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Faglie, Ivan Perez, Stella

Print
Aug 05, 2022

Seguin Chevrolet responded

Hi PQUIROGA977110, Thank you for your 5-star review. We are glad to hear that our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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