Ralph Stalesky

Well I went to the service center and all the people treated me very good and when I went in to pick up my truck it was completely cleaned inside and out. Martin Chevy gave me a great deal on tires moun treated me very good and when I went in to pick up my truck it was completely cleaned inside and out. Martin Chevy gave me a great deal on tires mounted and balanced I live over a hour away and from now on this is the only place I will taking my truck for any kind of service. Thank you for taking care of me More

by rwhowe.rh Verified Customer Verified Customer

Report | Print

Always Great service at Martin Chevrolet in Crystal Lake. Thank you to the awesome techs Thank you to the awesome techs More

by lillyunique Verified Customer Verified Customer

Report | Print

Very accommodating with time and schedule. Great communication and customer service. Will continue to service my Chevy Blazer at Martin for all its needs. Great communication and customer service. Will continue to service my Chevy Blazer at Martin for all its needs. More

by C Campbell Verified Customer Verified Customer

Report | Print

Polite, courteous, efficient, respectful and a dealership that is within my budget.Clean and friendly. that is within my budget.Clean and friendly. More

by Anniepup2015 Verified Customer Verified Customer

Report | Print

Worst service department I have ever encountered. Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is alway Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is always two weeks out. First appointment, did not have the part and kept me waiting over 4hrs just for a ride home. Second appointment, still didn't have the right parts, kept the vehicle all day and didn't even bother to call to update me. Third appointment, they forgot they had asked me to come in, made to wait, treated disrespectfully. After almost 3 months and 4 visits the vehicle still is not fixed. Anytime I call I am out on hold for a long period of time only to be brushed off and told to bring the vehicle in a few weeks. Worst service department. Worst customer service. Ralph and the other service writer are both completely rude and incompetent. More

Report | Print

Ralph was super friendly and very knowledgeable! Great service at Martin Chevrolet as always! Highly recommend. Great service at Martin Chevrolet as always! Highly recommend. More

by jxfour Verified Customer Verified Customer

Report | Print

Great customer service. Ralph explained everything that was needed. We will continue to come back. Ralph explained everything that was needed. We will continue to come back. More

by cabins2912 Verified Customer Verified Customer

Report | Print

Ralph is great that’s what keeps me coming back thanks Ralph for out outstanding service Ralph for out outstanding service More

by Ahochleutner Verified Customer Verified Customer

Report | Print

Martin Chevrolet is always friendly and helpful. I don't feel like I'm being rushed and they always take the time to explain the work that's being done before getting my approval. I don't feel like I'm being rushed and they always take the time to explain the work that's being done before getting my approval. More

by Markmidwest Verified Customer Verified Customer

Report | Print

My experience with this dealership lately the last couple years I've been pretty poor they don't cheer with respect they honor anything they sold us and how do you treat people like that that spend over $50, years I've been pretty poor they don't cheer with respect they honor anything they sold us and how do you treat people like that that spend over $50,000 in vehicles there in the last five years or six years ago, you would think they want to help them every chance they could, but they have not once And I feel very sad about that. God bless you. Have a good day. More

by Tschristy071005 Verified Customer Verified Customer

Report | Print