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Ralph Stalesky

Overview Reviews (470) Inventory (176)

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Ralph Stalesky

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Ralph Stalesky

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.8

470 Reviews

Overview Reviews (470) Inventory (176)

4.8

470 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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470 Reviews of Ralph Stalesky

January 26, 2025

Dealership Rating

Employee Rating

It was clean. Everyone was very nice. Good experience. Nice staff. Exactly what I want when I go to a dealership. Everyone was very nice. Good experience. Nice staff. Exactly what I want when I go to a dealership. More

by Ackapsalis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 23, 2025

Dealership Rating

Employee Rating

They have exceeded my expeditions for servicing this far. .good job Chris . They are Still my first choice for servicing .good job Chris . They are Still my first choice for servicing More

by jim@woodstockpower.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Harris

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January 21, 2025

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Employee Rating

Yes, I would recommend because the staff is great. However, wait times are getting almost unbearable at 3 hours. Is the free oil change worth 3 hours of your time? However, wait times are getting almost unbearable at 3 hours. Is the free oil change worth 3 hours of your time? More

by deltalemus

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: OC Cardoso, Blake Hill

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Jan 21, 2025 -

Martin Chevrolet responded

We are truly sorry to hear that your recent experience didn't live up to your expectations, and we apologize for any delays you encountered during your last visit. We appreciate your kind words about our team and want you to know that we're working hard to improve our service times. In fact, we're currently expanding our service department by adding 15 more bays and 11,000 sq ft to make sure we can get your services done much faster in the future. Thank you for being a loyal customer, and we look forward to making your next visit with us a speedy and satisfying one! - Martin Chevrolet

January 11, 2025

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Employee Rating

Everyone was super nice and helpful. So far the truck is running good and we will definitely be back for future repairs. So far the truck is running good and we will definitely be back for future repairs. More

by shamhartc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 17, 2025 -

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care! - Martin Chevrolet

December 20, 2024

Dealership Rating

Employee Rating

Martin Chevy went out of the way to get parts that were covered by warranty and saved me money. covered by warranty and saved me money. More

by CLC_56789

Verified Customer

Recommend Dealer

Yes

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Dec 23, 2024 -

Martin Chevrolet responded

We love saving people money! Thank you for trusting us with your vehicle and for choosing Martin Chevrolet! Take care and drive safe! - Martin Chevrolet

December 19, 2024

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Employee Rating

I found a new dealership to bring my vehicles. The survey is terrible. Did not like the format. The survey is terrible. Did not like the format. More

by thorsonl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2024 -

Martin Chevrolet responded

Thank you for your positive rating and review! We sure do appreciate it! - Martin Chevrolet

December 18, 2024

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Employee Rating

Very quick to find and fix the problem. It was an oil leak after getting oil change and they were quick to take care of problem. It was an oil leak after getting oil change and they were quick to take care of problem. More

by woodyl670

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Duane Hill, OC Cardoso, Blake Hill, Ruben Vega, Chris Harris

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Dec 23, 2024 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any more questions, feel free to give us a call. We're always here to help! - Martin Chevrolet

December 07, 2024

Dealership Rating

Employee Rating

Ralph Stalesky and Martin Chevrolet Service team, have been my maintenance team for the last 14 years. They are well trained, and provide superior auto motive service. They recently completed a schedu been my maintenance team for the last 14 years. They are well trained, and provide superior auto motive service. They recently completed a scheduled 50K service. My Colorado is operating even better than the day I drove is off the sales lot Brand New. I Rate Martin Chevorlet the best in my 70 year life time. More

by cog001ftr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2024 -

Martin Chevrolet responded

Wow, the best in 70 years! That's such an amazing compliment! Thank you so much for your kind words and for choosing Martin Chevrolet for your automotive needs. We truly appreciate it! - Martin Chevrolet

December 07, 2024

Dealership Rating

Employee Rating

I am proud to own a mint condition 2016 Chevrolet Equinox, and Ralph Stalesky at Martin Chevrolet makes sure I keep it that way. This service department is off the charts … super and committed. Equinox, and Ralph Stalesky at Martin Chevrolet makes sure I keep it that way. This service department is off the charts … super and committed. More

by JLF and WKM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2024 -

Martin Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day! - Martin Chevrolet

December 06, 2024

Dealership Rating

Employee Rating

Always able to get fast service. Have to take care back in. Problem still.cintinies with car Have to take care back in. Problem still.cintinies with car More

by laurajames26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Blake Hill

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Dec 23, 2024 -

Martin Chevrolet responded

Laura, We sincerely appreciate your positive feedback and your decision to return your vehicle to us, allowing us the opportunity to resolve the issue. We appreciate your business and hope to see you again next time! - Martin Chevrolet

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