Ralph Perez
Ralph Perez at Audi Ontario

Ralph Perez

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Ralph Perez

April 01, 2025

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Employee Rating

It was super quick & they are very accommodating! Ralph Perez was the best, he was really nice and honest! More

by av
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Audi Ontario responded

AV, We are grateful for you leaving Ralph this flawless review! We are pleased to know that he was nice, honest, super quick and very accommodating. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 31, 2025

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Employee Rating

We took our Audi 8L for service and worked with Ralph Perez. He was very pleasant and helpful. As it turned out it made more sense to trade the car in then fix it. Ralph put me in touch with Farzy Rash More

by samerjaridly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farzy Rashid, Ella Wang

Apr 02, 2025

Audi Ontario responded

Providing impeccable service is so important to us here at Audi Ontario and we are glad that Ralph and Farzy's efforts met your satisfaction! We are thrilled to know that they worked hard, had great follow up and looked out for your best interest the whole time. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 06, 2025

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Employee Rating

Dani is cool. She called me an uber to go home and come back. Made everything very easy, give that girl a raise! More

by Himynameisrocky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Audi Ontario responded

We are grateful for you leaving Dani this exceptional review! We are pleased to know that she made everything very easy and got you a Uber home and back when your vehicle was ready. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 15, 2025

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Excellent service. Had a loaner car ready. Kept in contact with me easily via text. More

by SarahS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Audi Ontario responded

Sarah, We are grateful for you leaving us this stunning review! We are pleased to know that our team had a loaner car ready for you and provided you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 13, 2025

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Audi Ontario has an awesome team. Everyone works together to get the job done. From service to sales, we can't thank this team enough! Ramon Flores in service helped us so much with o More

by thebuenofamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Audi Ontario responded

We appreciate you for leaving Ramon, Matt and Brett this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were helpful, friendly, professional, courteous and not pushy at all. We sincerely congratulate you on your new Audi S5- behalf of the entire Audi Ontario team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 13, 2024

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My experience at Audi Ontario has always been excellent. Ralph Perez went above and beyond to help me in a stressful situation. He took the time to explain the issues, all possible solutions, and was so kin More

by Maria_munoz412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Audi Ontario responded

Maria, We appreciate you for leaving Ralph this remarkable review! We are delighted to know that he took the time to explain the issues, all possible solutions, was so kind and patient. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 18, 2024

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Love Audi Ontario Service. Ralph Perez is totally focused on providing a high level of service. I had an oil change, spark plugs and engine air filters. Ralph kept me updated t More

by d.hetzler66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Audi Ontario responded

We appreciate you for leaving Ralph this remarkable review! We are delighted to know that he kept you updated and made your service experience great once again. We are honored by your continued business with us. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 26, 2024

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Employee Rating

I had a fantastic experience working with Farzy Rashid at the dealership. He was knowledgeable, approachable, and made the entire process of acquiring a vehicle incredibly easy. I truly appreciated his hones More

by A1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farzy Rashid, Diana Perez , Brett,

Aug 27, 2024

Audi Ontario responded

Thank you for sharing the positive experience you had with Farzy! We are honored to have had the opportunity to work with you, and we are so glad that he took exceptional care of you. He will be delighted to have earned your high recommendation. Congratulations on your new vehicle! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 15, 2024

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Employee Rating

The staff is focused on customer service excellence. Have always been taken care of here! More

by Chawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Wong

Aug 16, 2024

Audi Ontario responded

Chawrence, Thank you for leaving us this amazing review! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that they provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 15, 2024

Dealership Rating
Employee Rating

This was my first time at Audi Ontario and it was an excellent experience. Very knowledgeable and friendly staff. I appreciate that I did not have to wait around for my appointment - it was at 10 am an More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior (Tech)

Aug 16, 2024

Audi Ontario responded

Sonia, Providing immaculate and quality service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable and friendly. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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