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Ralph Alfano

Overview Reviews (26) Inventory (182)

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Ralph Alfano

Service Advisor

Scarsdale Ford

887 Central Ave.
Scarsdale, NY 10583

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4.9

26 Reviews

Overview Reviews (26) Inventory (182)

4.9

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Ralph Alfano

March 17, 2026

Dealership Rating

Employee Rating

Friendly and knowledgeable staff. Quick and reliable service. Easy to get an appointment. I get all my service at Scarsdale Ford. Quick and reliable service. Easy to get an appointment. I get all my service at Scarsdale Ford. More

by in2retro

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Philip Coiro , Richard, Charmaine

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Mar 18, 2026 -

Scarsdale Ford responded

Thank you for trusting Scarsdale Ford with your service needs. We appreciate your feedback about our team and scheduling. Wishing you safe and smooth drives.

Mar 18, 2026 -

in2retro responded

Great place to do business!

March 17, 2026

Dealership Rating

Employee Rating

Ralph was very conscientious about my car’s needs. Worked with me and kept me informed on the mechanic’s progress. Worked with me and kept me informed on the mechanic’s progress. More

by Vic

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 17, 2026 -

Scarsdale Ford responded

Our team appreciates your detailed feedback about the service on your vehicle. Thank you for choosing Scarsdale Ford. We are here to assist with your car needs.

February 22, 2026

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Employee Rating

Ralph,Cindy and the service team were fantastic. Took care of my vehicle’s issue in a timely manner and professional manner. Took care of my vehicle’s issue in a timely manner and professional manner. More

by jgfitz21

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 22, 2026 -

Scarsdale Ford responded

We appreciate your feedback about our team at Scarsdale Ford. It's good to hear your vehicle issue was handled promptly and professionally. Thank you for sharing your experience.

January 10, 2026

Dealership Rating

Employee Rating

I always get excellent treatment from the service staff at Scarsdale Ford. I know I snd my vehicle are in good hands. at Scarsdale Ford. I know I snd my vehicle are in good hands. More

by joann p

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Philip Coiro

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Jan 10, 2026 -

Scarsdale Ford responded

We appreciate your trust in our service team at Scarsdale Ford. It's good to know you and your vehicle are well cared for. Thank you for sharing your experience.

January 06, 2026

Dealership Rating

Employee Rating

Excellent service department, Ralph, Gabby and Cindy are truly wonderful!!! I highly recommend this team. truly wonderful!!! I highly recommend this team. More

by Howard C

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Gabby and Cindy

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Jan 07, 2026 -

Scarsdale Ford responded

We appreciate your recommendation of our service team at Scarsdale Ford. Thank you for recognizing their efforts.

December 09, 2025

Dealership Rating

Employee Rating

Ralph is simply the best. Professional, helpful and informed. I have been a customer of Scarsdale Fird for about 15 years, and Ralph is a credit to the dealership. A genuinely Professional, helpful and informed. I have been a customer of Scarsdale Fird for about 15 years, and Ralph is a credit to the dealership. A genuinely good guy. More

by Ed F

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Tsaglos, Christopher Sorgi, Jeffrey Garceau, Lauren Coiro, Oscar Gonzales, Philip Coiro

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Dec 09, 2025 -

Scarsdale Ford responded

We appreciate your loyalty and kind words about our team at Scarsdale Ford. It's great to know you had a positive experience. Thank you for choosing us for so many years.

November 25, 2025

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Employee Rating

This is the only dealer I will ever use! Great service and great service manager! Great service and great service manager! More

by Cmliva72

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey Garceau, Lauren Coiro, Oscar Gonzales, Philip Coiro , Charmaine Wisdom

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November 14, 2025

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Employee Rating

Ralph helped me out while my car needed an engine replacement. Kept me informed of the entire process. Really good experience with getting the work that was needed to get me back into my car. No hass replacement. Kept me informed of the entire process. Really good experience with getting the work that was needed to get me back into my car. No hassle, took care of my car, and I’m back on the road. Great service here. 100% recommend. More

by Ryanlmorales

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2025 -

Scarsdale Ford responded

We appreciate your feedback and are glad our team could assist during your engine replacement. Thank you for recommending Scarsdale Ford. Drive safely.

November 11, 2025

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Employee Rating

Ralph took care of me and my car. Much appreciated. Thank you. 5 stars all around!! Much appreciated. Thank you. 5 stars all around!! More

by craig

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2025 -

Scarsdale Ford responded

We appreciate your positive feedback and are glad our team could assist you and your car. Thank you for choosing Scarsdale Ford.

October 01, 2025

Dealership Rating

Employee Rating

The staff is phenomenal. Gabby, Cindy and Ralph are all very customer focused, friendly and concerned. Gabby, Cindy and Ralph are all very customer focused, friendly and concerned. More

by Aulicino

Recommend Dealer

Yes

Other Employees Tagged: Gabby and Cindy

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Oct 02, 2025 -

Scarsdale Ford responded

Thank you for sharing your experience with our team. We appreciate your positive feedback and wish you well.

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