Ralph Alfano

Scarsdale Ford Service Department are the best . They schedule your appt according to what is best for you. They complete everything in a timely manner . The Service Department staff is extremely pr They schedule your appt according to what is best for you. They complete everything in a timely manner . The Service Department staff is extremely professional and kind. I am very happy with my purchase from Scarsdale Ford and the Service Department. Thank you !! More

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Great customer service. Service advisors are alway very helpful and informative. Work is completed in a timely manner. Service advisors are alway very helpful and informative. Work is completed in a timely manner. More

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Joe Tarentino is amazing. He knows the answer to all questions and goes out of his way for you. It was so calming dealing with him. The experience was the best He knows the answer to all questions and goes out of his way for you. It was so calming dealing with him. The experience was the best More

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I brought my Ford Shelby into this dealership for a repair covered under my warranty in early July and it STILL has not been fixed and it is now October. The dealership told me for months they were wai repair covered under my warranty in early July and it STILL has not been fixed and it is now October. The dealership told me for months they were waiting to get the part in. I finally called Ford Shelby in Nevada who told me that the part was sitting at the dealer. Once I told the dealership, days later they said they made the repair. As soon as I drove out of their parking lot I realized that the problem was still there and they had not made the repair. They took the car back again and it is still sitting in their parking lot under tree branches getting scratched and rusted. Why it has taken FOUR months to make a car repair - with no estimated date of completion - is beyond me but I have just filed a complaint with the Better Business Bureau to hopefully get assistance. Buyer beware. More

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