Raheem Kamrudeen

Everyone was extremely helpful with our warranty issue. We were in and out within an hour. Excellent We were in and out within an hour. Excellent More

by kaymowell Verified Customer Verified Customer

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First time here since moving from Texas to get service on my jeep. I immediately found the phone service and procedure to arrange service very trying and no one ever called back after leaving messages. Upon my jeep. I immediately found the phone service and procedure to arrange service very trying and no one ever called back after leaving messages. Upon arriving for service, the parts department appeared a bit more concerned over chatting with friends and then to find out the part they advised was in stock was indeed not…told the parts department appeared was to come from another dealer…more time wasted…my time! When asked the parts dept agent if we could ask the 4 guys sitting 8 ft away chatting with other workers…his reply was “I don’t like doing business with them!” Very interesting statement! We then waited for Stacy to become available so I could make an appt for next day…on my time again and another 20 min one way drive. Next day I arrived, greeted by Stacy who got me checked in and said it would take about an hour and one hour later vehicle was ready…great service! So my issues are, I might look elsewhere moving forward with service on my jeep based on day one and the several phone attempts to speak with someone…the rift between the parts department and the chatty Kathy service guys…oh by the way…I was the one who first greeted them, not them. But Stacy was awesome! First impressions are lasting and not sure I want to spend anymore of my time to work around y’all’s issues and lack of professionalism. Too much competition to have y’all figure out what’s important on my time. The reason I gave one star is because in surveys 2,3 and 4 stars get tossed out. More

by datchison8420 Verified Customer Verified Customer

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Everyone is always friendly and welcoming, from the parts dept, to the service advisors to the cashiers. dept, to the service advisors to the cashiers. More

by mchesal Verified Customer Verified Customer

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The service department has been good to me for 15 years! ! Thank you Brandon for always going out of your way to help me with my Jeep. ! Thank you Brandon for always going out of your way to help me with my Jeep. More

by WJD4JOY Verified Customer Verified Customer

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Staff was really polite, knowledgeable and service was speedy. Highly recommend coming to their facility speedy. Highly recommend coming to their facility More

by linda.gonzalez Verified Customer Verified Customer

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Service Advisor, Chris, was very professional and made sure my car was fixed in a timely fashion. The Service Advisor Manager is also very helpful and she has great customer service. When my bill had a mi sure my car was fixed in a timely fashion. The Service Advisor Manager is also very helpful and she has great customer service. When my bill had a mistake on it, she made sure the get it addressed right away. More

by NMAROUN Verified Customer Verified Customer

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The oil change service has gone from bad to worse. The manager was Insulting, obnoxious. The manager was Insulting, obnoxious. More

by rheagrossman Verified Customer Verified Customer

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Great service! I was in and out. I received my inspection report shortly after I left. They took the time to go over everything with me. Hensley is amazing!!! Rick I was in and out. I received my inspection report shortly after I left. They took the time to go over everything with me. Hensley is amazing!!! Rick Ogle, the director of service, always walks around to check on the progress at the dealership!! More

by louisyankees Verified Customer Verified Customer

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Service was quick and the waiting area comfortable. I will definitely come here for service again. I will definitely come here for service again. More

by mbravo360 Verified Customer Verified Customer

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Helen was super helpful and knowledgeable. I had many issues with my Jeep and she made everything easy and stress free. The entire staff was very impressive! The way they communicated with eac I had many issues with my Jeep and she made everything easy and stress free. The entire staff was very impressive! The way they communicated with each other and how they interacted with me as a customer. My bill was over $5,000 and Helen suggested the credit card to help ease the burden and I WAS APPROVED! 10/10 FOR EVEERYONE! Never spent that much money at the dealership and left with such a big smile on my face! Lol Great teamwork!! More

by cookinggreen17 Verified Customer Verified Customer

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