Specialties & Trainings
Hyundai Star Certified
31 Reviews
Write a Review31 Reviews of Rafaelito Rodriguez
October 13, 2025
It is always a very easy purchasing from Key Hyundai. Everyone is very professional and straight forward. This was our 9th purchase from Salem Key Hyundai and when we need another car you are our only de Everyone is very professional and straight forward. This was our 9th purchase from Salem Key Hyundai and when we need another car you are our only dealership. More
Other Employees Tagged: Nancy Vega, Fabian Mejia
August 20, 2025
We were excited to purchase our new Sante Fe. You heard the ads 0% finance and deferred payments for 3 months. Well at Key they didn't follow through on the ad. The finance manager forgot to put You heard the ads 0% finance and deferred payments for 3 months. Well at Key they didn't follow through on the ad. The finance manager forgot to put that in. That was bad enough but the lack of response from Key was terrible. After calling the sales manager and assistant sales manager said they couldn't do anything but would call me back I called the General manager Armando Rodriguez who wouldn't do anything either. His response that while they sent the finance package in without the promised 3 month deferred payments it was our fault for missing it on the forms. We never even got an apology or we'll try to fix it. Not a good start. Don't try to call Hyundai the consumer number doesn't work and email took 5 days to get the we got your complaint but are too busy to respond. I guess the lack of customer service is typical for Hyundai and their dealerships. More
Other Employees Tagged: James St. Brice, Nasaih Cruz, Fabian Mejia , Armando Rodriguez general manager a zero rating
July 10, 2025
The Sales people were great. Answered all my questions and concerned and I purchased a vehicle Answered all my questions and concerned and I purchased a vehicle More
Other Employees Tagged: Nasaih Cruz, Franklin Colon Jr.
April 25, 2024
Customer service is excellent the people are nice friendly, exceptional understanding very helpful also very informative friendly, exceptional understanding very helpful also very informative More
Other Employees Tagged: Nancy Vega, Franklin Colon Jr. , Eric Acosta
April 21, 2024
Easy transition to turn in one lease and go to another. Nancy and Raffael most helpful as well as finance manager. Nancy and Raffael most helpful as well as finance manager. More
Other Employees Tagged: Nancy Vega, Franklin Colon Jr.
April 10, 2024
All of the staff I interacted with was incredible! Made the car buying process so easy! Made the car buying process so easy! More
Other Employees Tagged: Gregg Georgoulis, Franklin Colon Jr. , David Flowers
March 17, 2024
Amazing people to deal with, very professional and kind. They really listen to what the buyer wants and needs. They really listen to what the buyer wants and needs. More
Other Employees Tagged: Nancy Vega, Christian Rodriguez
February 21, 2024
I had a great experience dealing with Key Hyundai from Salem. Fabien and crew were great! Salem. Fabien and crew were great! More
Other Employees Tagged: Gary Peters, Russ Fournier, Nancy Vega, Nasaih Cruz, Gregg Georgoulis, Christian Rodriguez, Fabian Mejia , Eric Acosta, David Flowers
January 17, 2024
Great experience working with Rafi! He made our purchase quick, easy, and fun! Very knowledgeable and helpful. He made our purchase quick, easy, and fun! Very knowledgeable and helpful. More
Other Employees Tagged: Gregg Georgoulis, Franklin Colon Jr.
January 12, 2024
Raffy was professional, accommodating, pleasant and easy to deal with. Would recommend him/KEY Hyundai of Salem. to deal with. Would recommend him/KEY Hyundai of Salem. More
Other Employees Tagged: Franklin Colon Jr.

