Rafael Valdez
Rafael Valdez at Jenkins Hyundai of Leesburg
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Rafael Valdez

Service Advisor

Jenkins Hyundai of Leesburg

9145 US Highway 441
Leesburg, FL 34788

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5.0
127 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

127 Reviews

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127 Reviews of Rafael Valdez

December 11, 2024

Dealership Rating
Employee Rating

1. Trustworthy 2. Professional 3. Friendly 4. Diverse 5. Reliable 6. Transparent 7. Innovative 8. Efficient 9. Knowledgeable 10. Customer-focused 11. Competitive 12. Community-oriented 1 More

by Jrod323
Service Price Transparency
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Recommend Dealer
Yes

December 01, 2023

Dealership Rating
Employee Rating

Perfect. Rafael’s communication and customer service was exceptional! He went above and beyond. Fixed my car the same day! The best customer service experi More

by mervinfischbach
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2023

Dealership Rating
Employee Rating

Rafael went above and beyond to extend the best service. He explained everything and was kind and polite. The dealership is under construction so the waiting area is different, I’m sure they’ll all be gla More

by slwhitney54
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 22, 2023

Dealership Rating
Employee Rating

Dealership is undergoing a complete remodel so I expect the service department to be completely updated. Service is excellent and great experience so far! More

by Rick
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2023

Jenkins Hyundai of Leesburg responded

Thank you, can't wait until you see the finishing product!

September 15, 2023

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The best service! I’ve been a loyal customer for ten years. Won’t go anywhere else More

by Natasha
Service Price Transparency
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Recommend Dealer
Yes
Sep 20, 2023

Jenkins Hyundai of Leesburg responded

Thank you so much for trusting us with your vehicle!

September 12, 2023

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Employee Rating

Really nice sales staff. Always taking the time to check in on the car. Service team is good as well. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Jenkins Hyundai of Leesburg responded

We are delighted to know that you enjoyed your recent experience with our dealership. Thank you for your review.

September 12, 2023

Dealership Rating
Employee Rating

This is the 3rd time my car has been in for service (normal oil/changes/etc). Each time I have been so lucky to get Rafael Valdez as our service writer/etc. Not only does he know his automobiles/job he More

by jimbostwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Valdez

Sep 20, 2023

Jenkins Hyundai of Leesburg responded

Thank you for your kind feedback, we look forward to seeing you again!

August 30, 2023

Dealership Rating
Employee Rating

I feel very comfortable getting all my car services at my Hyundai dealership in Leesburg. It is great to be able to talk in Spanish with Rafael Valdez about the repairs needed. He is so honest and always e More

by Mariela Dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Eichelberger

Aug 31, 2023

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review. We are delighted to have you as a part of the Jenkins family and be able to serve you.

August 24, 2023

Dealership Rating
Employee Rating

I have purchased 3 cars from this dealership and have had them serviced solely at this dealership. More

by hsteinberg12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Jenkins Hyundai of Leesburg responded

Thank you so much for your continued business.

August 01, 2023

Dealership Rating
Employee Rating

The best service of all Dealerships ! I have bought 13 cars here and never had problem with service department . More

by Sideshow Bob
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Jenkins Hyundai of Leesburg responded

Thank you so much for your feedback. We appreciate your continued business.

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