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Rafael Espaillat
Rafael Espaillat at Florida Fine Cars West Palm Beach

Rafael Espaillat

Chief Operating Officer

Florida Fine Cars West Palm Beach

1220 North Military Trl
West Palm Beach, FL 33409

Contact Me
4.3
75 Reviews

Dealership Experience

20 yrs, 6 mos

Industry Experience

20 yrs, 6 mos

4.3

75 Reviews

Write a Review

75 Reviews of Rafael Espaillat

May 23, 2025

Dealership Rating
Employee Rating

Car no Ready , very bad management . Select one car has cheap on it , select second one , no ready …. Never come back More

by Mmitchell52000
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Cruz Reinoso, Jose Franco

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May 23, 2025

Florida Fine Cars West Palm Beach responded

We appreciate you leaving your feedback, but we would like to clarify that your review contains inaccurate information. The customer visited our dealership due to a sensor indicating that a tire needed air. While we were checking the vehicle during her visit, she mentioned a vibration. We then realized that the lane assist system was active, which automatically corrects the vehicle when it drifts out of the lane or tries to turn without using the turn signal. There is no issue with the vehicle, and this was clearly explained to the customer as she just purchased this vehicle not even 24 hours ago.

March 14, 2025

Dealership Rating
Employee Rating

Shoutout to Jean and everybody at fine Florida cars for helping me and my brother drive home with a bmw More

by Jaronpanossian1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Weyer, Joe Cruz Reinoso, Jose Franco, Stacy Laguer , Sergio Guevara Aldana, Reynier Ordunez, Roberto Gutierrez, Brandon Swazey, Human Resources

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Mar 14, 2025

Florida Fine Cars West Palm Beach responded

Thank you for the shoutout! We're so glad to hear that Jean and the team at Fine Florida Cars helped you and your brother drive home with a BMW. We appreciate your trust and hope you both enjoy your new ride!

March 01, 2025

Dealership Rating
Employee Rating

Very respectful and welcoming dealership, and attentive to customer needs. They have very good courtesies, and I am very hopeful for their future success. More

by ProfCharles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Weyer, Jeffry Espinal, Joe Cruz Reinoso, Jose Franco, Stacy Laguer , Sergio Guevara Aldana, Reynier Ordunez, Roberto Gutierrez, Brandon Swazey

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Mar 05, 2025

Florida Fine Cars West Palm Beach responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience at our dealership. Being respectful, welcoming, and attentive to customer needs is our priority, and we truly appreciate your support. Your thoughtful message means a lot, and we’re excited for what the future holds!

December 07, 2024

Dealership Rating
Employee Rating

I bought a Genesis G80 from George and the entire process was fast and easy! He went through the car thoroughly, answered all my questions and was in and out driving my new car in no time! George and Florid More

by shannonproctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Weyer

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Dec 11, 2024

Florida Fine Cars West Palm Beach responded

Thank you for your wonderful review! We’re thrilled to hear that George provided such an efficient and thorough car-buying experience with your Genesis G80. It’s great to know he answered all your questions and made the process smooth and enjoyable. Your recommendation means so much to us, and we’re glad we could exceed your expectations. Enjoy your new car, and we hope to see you again!

October 23, 2023

Dealership Rating
Employee Rating

Justin Fuller is a gentleman and a class act. He took care of my mom and treated her like his own mom. His level of care know no bounds. He's the standard everyone should look for when purchasing More

by gannonautomotiveservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Cruz Reinoso, Jose Franco, Stacy Laguer , Human Resources , Justin Fuller, Alex Vega Argueta

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Oct 26, 2023

Florida Fine Cars West Palm Beach responded

It's wonderful to hear that Justin Fuller provided such exceptional care and service to your mom. Treating her with the same level of care as if she were his own mom is a testament to his professionalism and dedication to customer service. Your praise for Justin sets a high standard for others in the industry, and it's clear that he made a positive impact during the car-buying experience. If you have any more feedback or questions in the future, feel free to reach out. Your kind words are a great recognition of his outstanding service. 🚗

May 31, 2023

Dealership Rating
Employee Rating

Sergio took great care of me and gave me the best deal and kept me at comfortable monthly payment. Thanks Sergio and Florida Fine Cars for the great customer service More

by Rolckbyhugo2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Cruz Reinoso, Jose Franco, Stacy Laguer , Sergio Guevara Aldana , Alex Vega Argueta

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Jun 08, 2023

Florida Fine Cars West Palm Beach responded

Rolckbyhugo2019, It’s great to hear that you had a fantastic experience at our dealership! We’re proud of our team for delivering top- notch customer service and helping you find the perfect vehicle.

March 21, 2023

Dealership Rating
Employee Rating

Great dealership, had no problem with the experience and they made it quick and easy. John was great. More

by Icruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gannon, Alex Vega Argueta

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Mar 24, 2023

Florida Fine Cars West Palm Beach responded

Icruz, We appreciate your kind words and are so glad to have met your expectations during your visit. Thank you for choosing us for your automotive needs.

December 29, 2022

Dealership Rating
Employee Rating

Sergio super knowledgeable about the whole process, thanks Sergio and Florida Fine cars for your best customer service More

by frankjuan178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Cruz Reinoso, Jose Franco, Stacy Laguer , Sergio Guevara Aldana , Alex Vega Argueta

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Jan 04, 2023

Florida Fine Cars West Palm Beach responded

Frankjuan178, Thank you so much for your positive rating for your recent visit to Florida Fine Cars!

November 27, 2022

Dealership Rating
Employee Rating

Great person very, kind, attentive and polite! He answered all my questions about the car and the buying process. I recommend looking for Paulo Freitas at Florida Fine Cars West Palm. More

by Marconivilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Cruz Reinoso, Jose Franco , Paulo Mendes Freitas

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Dec 05, 2022

Florida Fine Cars West Palm Beach responded

Marconivilar, On behalf us all of us at Florida Fine Cars I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

March 28, 2022

Dealership Rating
Employee Rating

MOE WAS AMAZING AND I LOVED THE LAY OUT AND ALL THE OPTIONS THE DEALERSHIP HAD TO OFFER! THANKS MOE FOR ALL YOUR HELP!! More

by robrepairz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Cruz Reinoso, Jose Franco , Mohammed Hammad, Jeffrey Leon, William Santiago, Alex Vega Argueta

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Mar 29, 2022

Florida Fine Cars West Palm Beach responded

robrepairz, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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