Rafael Dianov
Rafael Dianov at Nissan Lake Country

Rafael Dianov

Used Car Manager

Nissan Lake Country

N48W36216 WIS-16 E
Oconomowoc, WI 53066

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Rafael Dianov

June 20, 2025

Dealership Rating
Employee Rating

All the people I worked with were courteous and helpful— especially Ty who managed to get the vehicle I wanted at another location there the same day! More

by KRISTIN10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Nissan Lake Country responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tom Stamates General Sales Manager 262-522-7200

June 19, 2025

Dealership Rating
Employee Rating

I would never buy from this dealership again. Felt like I was lied to from day one. Few parts needed to be fixed before I took the vehicle home for good. Dropped vehicle off and came back a few da More

by Jliegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 10, 2025

Dealership Rating
Employee Rating

Ty and Raf did their job well. After purchasing a 2021 f150 I noticed a couple drops on the driveway. When I inspected where it was coming from it was I could see it was from the p More

by Dale G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff, Reggie Tobias, Ty Westenberg , Haley Madison

May 11, 2025

Nissan Lake Country responded

Dale, here at Nissan Lake Country, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Ty and Raf, and it was a pleasure having you at the dealership. We appreciate your review! Tom Stamates General Sales Manager 262-522-7200

May 01, 2025

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Employee Rating

They take great care of you at lake country. I highly recommend them if your looking for a ride More

by DEANPANZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff , Mathew

May 01, 2025

Nissan Lake Country responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Tom Stamates General Sales Manager 262-522-7200

April 26, 2025

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Employee Rating

Great people! Friendly and helpful people We will let our friends and family know about nissan lake country More

by dichampeau
Recommend Dealer
Yes

Other Employees Tagged: Rafael Dianov

Apr 26, 2025

Nissan Lake Country responded

Thanks for your feedback on your recent visit to Nissan Lake Country. It's great to hear that we were able to assist you and that you had such a positive experience. Tom Stamates General Sales Manager 262-522-7200

April 25, 2025

Dealership Rating
Employee Rating

Excellent Things things went well from start to finish our salesman Phillip and our finance guy were great More

by PAPATIM62
Recommend Dealer
Yes

Other Employees Tagged: Rafael Dianov

Apr 25, 2025

Nissan Lake Country responded

Thank you so much for choosing Nissan Lake Country! Please let us know if we can be of any more assistance. Tom Stamates General Sales Manager 262-522-7200

April 02, 2025

Dealership Rating
Employee Rating

John was a very good salesman, helpful and considerate everyone we dealt with from sales to finance manager and sales managers were good More

by OLYOUTDOORS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stamates, Tyler Tetzlaff , John Sorenson 5 star

Apr 02, 2025

Nissan Lake Country responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Tom Stamates General Sales Manager 262-522-7200

March 21, 2025

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Employee Rating

Hayley, Savannah, and Reggie were all very nice and professional! The work done to my vehicle was done at the time they said it would be done! More

by MATTHEW.LONGTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stamates, Reggie Tobias , Haley Madison

Mar 25, 2025

Nissan Lake Country responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Matthew, and it's great to hear about your excellent experience here at Nissan Lake Country. Matt Luchini Service Manager 262-522-7200

March 05, 2025

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Employee Rating

Employees were all super nice and thankful for our business. Extremely clean facility. All questions were answered. More

by WAYNEHASEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff , Phillip Graff

Mar 05, 2025

Nissan Lake Country responded

Wayne, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan Lake Country. We look forward to having you as one of our valued customers for many more years to come! Tom Stamates General Sales Manager 262-522-7200

February 18, 2025

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Employee Rating

People was really supportive and all paperwork was simple to go through. The deliver of my car was extremely fast, too. More

by Miguel Arriaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco Ithier

Feb 18, 2025

Nissan Lake Country responded

Miguel, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan Lake Country! Tom Stamates General Sales Manager 262-522-7200

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