Rafael Alexandri

Great deal! Great experience! I recommend Classic Chevrolet in Sugar Land. Sales and service are the best. Great experience! I recommend Classic Chevrolet in Sugar Land. Sales and service are the best. More

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I had gone to another dealership and drove a 25 suburban. Suburban was too big. They didn’t have a Tahoe. Classic dis. Found one in the lot. Went onto show room. Sal approached us. Showed him the Taho Suburban was too big. They didn’t have a Tahoe. Classic dis. Found one in the lot. Went onto show room. Sal approached us. Showed him the Tahoe I wanted to look at. He got the keys, I sat in it and that was it. He didn’t have to pull it out of the parking spot. The haggling process began. Went to Austin and was a smooth process. Tahoe was ready. Sal and Nick were concerned about getting a good survey report. Well… that’s not gonna happen. Sal took me to my car and had me go to Onstar and sign up. THAT WAS THE END OFMY DEALINGS WITH SAL!!!!! No explanation of the features NOTHING!!! One of the back bucket seats with not fold up. We got it home and tried we couldn’t get it up. I called him the next day. He said that he would make an appointment on Thursday and call me back. I’ve NEVER… NEVER heard from him since driving off that day. I come to the service department. They can’t find where an appointment was set up. Service is another story. I use to work for a Ford dealership and was the person who received these surveys and I know how important these are. And I work in retail and know what customer service means and what it is. This is not customer service. I purchased an $80,000 vehicle!!! Someone need to do better. Chris Boatman More

by chris.boatman Verified Customer Verified Customer

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Austin is very responsive and knows what he is doing. He is very supportive. Austin as a financial person he is having good knowlegedge to deal and let customer understand until the last moment when cust He is very supportive. Austin as a financial person he is having good knowlegedge to deal and let customer understand until the last moment when customer buying a car. More

by asim.raj Verified Customer Verified Customer

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Very professional and polite Service advisors, cashier and staff, in general...Thanks!! Certainly coming bac and staff, in general...Thanks!! Certainly coming bac More

by CSPAIN0 Verified Customer Verified Customer

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Dogxxxx of a dealership. Poor costumer service and time management. Would never take truck back. Poor costumer service and time management. Would never take truck back. More

by stormsailer16 Verified Customer Verified Customer

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Amazing service. I was in and out in minimal time with also a complimentary car wash. I was in and out in minimal time with also a complimentary car wash. More

by roryeisenmann Verified Customer Verified Customer

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Great service got the car we wanted and the dealer got the financing completed despite a negative trade equity. I’m a happy customer. the financing completed despite a negative trade equity. I’m a happy customer. More

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My oil change was done at my appointment time and got it back sooner than expected. back sooner than expected. More

by sjbabs54 Verified Customer Verified Customer

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Very friendly and helpful! They truly want what’s best for you and work with you They truly want what’s best for you and work with you More

by lacymotl Verified Customer Verified Customer

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Devon explain to me the thing about the gmc van details about the van and justin went over the finance about the van and justin went over the finance More

by eldridgestrauss08 Verified Customer Verified Customer

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