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Rae Ann Morris

Overview Reviews (45) Inventory (202)

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Rae Ann Morris

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Rae Ann Morris

General Manager

Kenny Ross Ford

104 Black Hill Road
Adamsburg, PA 15611

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4.7

45 Reviews

Overview Reviews (45) Inventory (202)

4.7

45 Reviews

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45 Reviews of Rae Ann Morris

March 07, 2025

Dealership Rating

Employee Rating

Greg and Roxanne have been very accommodating and helpful with every service we have needed. Always willing to fit us in and pick up our vehicles/drop off for us. I feel the dealership has our best interest with every service we have needed. Always willing to fit us in and pick up our vehicles/drop off for us. I feel the dealership has our best interest when it comes to servicing our vehicles. It’s very Im unfortunate Ford Corp is unwilling to do what’s right for the consumer. Unfortunately we will not be purchasing another Ford vehicle in the future. More

by jeff.stanish

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CJ Musnug, Greg Kuzyck

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February 27, 2025

Dealership Rating

Employee Rating

Good professional looked at all concerns helped me sync phones this is the second truck I have purchased hear phones this is the second truck I have purchased hear More

by bgray14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CJ Musnug , Brandon, don,service guys

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February 04, 2025

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Employee Rating

The vehicle I was purchasing was at their used car lot and I agreed to a price with the sales manager at this lot. I was head to my credit union to finalize my loan and figure out how much I wanted to put and I agreed to a price with the sales manager at this lot. I was head to my credit union to finalize my loan and figure out how much I wanted to put down on the vehicle ($30,000). All I needed was a signed Purchase Order from the dealer. The used car manager called me and let me know that GM and Finance guy for the dealership just wrote up the purchase order and add a $4,500 Service contract to my purchase order. This is a complete Bait and Switch! I was told they had another buyer, and they tried to sell me on the same deal they were trying sell the other buyer on, but the other buy could not Qualify for a loan. Meanwhile, It feels good to look back at their website to still see them sitting on the vehicle for over 120day now! This dealership is the definition of the term "Used Car Dealer" just greedy as xxxx! Even thought this vehicle is still available for Less $ I would buy anything from such dishonest car dealer! More

by Mlsab

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ben Scott, CJ Musnug

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Feb 04, 2025 -

Kenny Ross Ford responded

Hi Matt, I’m Rae Ann Morris, the General Manager at Kenny Ross Ford. I truly appreciate you taking the time to share your experience, and I’d like the opportunity to speak with you directly to better understand what happened and work toward a resolution. Our goal is always transparency and fairness in every deal, and I regret that you feel otherwise. That’s not the experience we want for any of our customers. If there was any miscommunication along the way, I’d love the chance to address it and make things right. Please give me a call at your earliest convenience—I’m happy to discuss this further. You can reach me directly at 724-978-2010. Looking forward to hearing from you. Rae Ann Morris General Manager Kenny Ross Ford 724-864-3601 kennyrossford.com

Feb 05, 2025 -

Kenny Ross Ford responded

I understand how confusing it can be when dealing with different rooftops, and I personally will be involved in all deals from that location moving forward. I am trying to piece together the information you provided me, and I want to make sure I fully understand what happened. Do you know which used car manager you spoke to at that location? I appreciate your feedback and would like to address this properly. Looking forward to your response.

Feb 05, 2025 -

Mlsab responded

Honestly, if you wanted to correct this you should have honored the agreed upon price that I made with the used car manager! After I refused the Purchase Order because of the $4,500 Service Contract added to it. I had a totally different sales guy then the one I dealt with in person call me. I explained the situation to him about your Bait & Switch tactics and I was still in the market but would even think of purchasing a vehicle from a dealership like the one he works for. After that conversation you think I would have gotten a call from someone higher up! But, no I did not. So, now that I have exposed you and your dealership publicly about your Bait & Switch tactics you want to try and correct it. This is why I don't waste my time sitting in dealership trying to haggle. I was in the area on business and figured I would check out the vehicle that I saw online. I spoke with both the sales guy and the used car manager that I was either going to pay cash for the vehicle or put a large amount of money down and do a loan with my credit union. Asked for their best out the door price and it was provided. I agreed to make the purchase for that price. Here is what you need to know. I only purchase from honest people. I asked for a best and final quote from you Used Car Manager and he provided it. I agreed to purchase the vehicle. I was at my Credit Union approved for a loan in which I was putting over $30K down and Kenny Ross Ford couldn't provide me with a Purchase Order that matches what I agreed to pay. I don't need the the vehicle, but you sure do need to sell them. So, the moral is if your honest your will probably sell more vehicles! I honestly feel sorry for your sales team!

February 01, 2025

Dealership Rating

Employee Rating

Had a great experience with Kevin and Rae Ann. Easy to work with and made the extra effort! Kevin even delivered a spare key to my house after noticing the one provided was missing the physical Easy to work with and made the extra effort! Kevin even delivered a spare key to my house after noticing the one provided was missing the physical key section. More

by KB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Pasinki

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December 26, 2024

Dealership Rating

Employee Rating

Everybody was very professional. I would definitely recommend him. I was taken care of from the moment when I walked in the door till the moment I left very courteous and very nice. I would definitely recommend him. I was taken care of from the moment when I walked in the door till the moment I left very courteous and very nice. More

by HARSHMAN1701

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Kristy Hartman, Ben Scott, CJ Musnug, Greg Kuzyck

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December 03, 2024

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Employee Rating

The people were very nice and updated me om every step of the way! I am very satisfied!! the way! I am very satisfied!! More

by johnsonandrewb0616

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristy Hartman, Jeff Decker, Ben Scott, CJ Musnug, Brian Smoody, Braden Castle, Greg Kuzyck, Greg Peters, Mike Good

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Dec 06, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 30, 2024

Dealership Rating

Employee Rating

Great customer service management was very helpful management made process supper easy and fast salesmen Kevin was very helpful. management made process supper easy and fast salesmen Kevin was very helpful. More

by jturik1495

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kristy Hartman, CJ Musnug, Greg Kuzyck, Greg Peters , Kevin

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November 22, 2024

Dealership Rating

Employee Rating

This is the best dealership that I have ever had the pleasure of doing business. Excellent customer service from sales to service. It is truly a excellent experience. pleasure of doing business. Excellent customer service from sales to service. It is truly a excellent experience. More

by JAMESMORROW3339

Verified Customer

Service Price Transparency

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Ben Scott, Greg Kuzyck

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November 21, 2024

Dealership Rating

Employee Rating

Without a doubt! The worst dealership I have ever dealt with!Look up lying , cheating car salesman in the dictionary and it says see Kenny Ross employees! I will nev The worst dealership I have ever dealt with!Look up lying , cheating car salesman in the dictionary and it says see Kenny Ross employees! I will never 👎 deal with this dealer again…. More

by torrence242

Verified Customer

Recommend Dealer

Other Employees Tagged: Kristy Hartman, CJ Musnug, Greg Kuzyck, Greg Peters, Mike Good

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Nov 22, 2024 -

Kenny Ross Ford responded

Dear Torrence Family, We’re always here to help, and I’d like the opportunity to address your concerns directly. To better assist you, I’ll need a bit more information—your name and contact details would be a great start. Please feel free to reach out to me directly at 724-978-2010 so we can have an open and honest conversation. Your feedback is important, and I’d like the chance to make things right. Thank you, Rae Ann Morris General Manager Kenny Ross Ford 724-978-2010 kennyrossford.com

November 07, 2024

Dealership Rating

Employee Rating

The staff were amazing and very friendly! I am highly impressed and satisfied with my purchase!! Thank you! I am highly impressed and satisfied with my purchase!! Thank you! More

by KSIRNIC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kristy Hartman, Jeff Decker, Ben Scott, CJ Musnug, Brian Smoody, Braden Castle, Greg Kuzyck, Greg Peters, Mike Good , Don Alexander & Mark Ghrist

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