Rae Ann Morris

The vehicle I was purchasing was at their used car lot and I agreed to a price with the sales manager at this lot. I was head to my credit union to finalize my loan and figure out how much I wanted to put and I agreed to a price with the sales manager at this lot. I was head to my credit union to finalize my loan and figure out how much I wanted to put down on the vehicle ($30,000). All I needed was a signed Purchase Order from the dealer. The used car manager called me and let me know that GM and Finance guy for the dealership just wrote up the purchase order and add a $4,500 Service contract to my purchase order. This is a complete Bait and Switch! I was told they had another buyer, and they tried to sell me on the same deal they were trying sell the other buyer on, but the other buy could not Qualify for a loan. Meanwhile, It feels good to look back at their website to still see them sitting on the vehicle for over 120day now! This dealership is the definition of the term "Used Car Dealer" just greedy as xxxx! Even thought this vehicle is still available for Less $ I would buy anything from such dishonest car dealer! More

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Had a great experience with Kevin and Rae Ann. Easy to work with and made the extra effort! Kevin even delivered a spare key to my house after noticing the one provided was missing the physical Easy to work with and made the extra effort! Kevin even delivered a spare key to my house after noticing the one provided was missing the physical key section. More

by KB Verified Customer Verified Customer

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Everybody was very professional. I would definitely recommend him. I was taken care of from the moment when I walked in the door till the moment I left very courteous and very nice. I would definitely recommend him. I was taken care of from the moment when I walked in the door till the moment I left very courteous and very nice. More

by HARSHMAN1701 Verified Customer Verified Customer

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The people were very nice and updated me om every step of the way! I am very satisfied!! the way! I am very satisfied!! More

by johnsonandrewb0616 Verified Customer Verified Customer

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Great customer service management was very helpful management made process supper easy and fast salesmen Kevin was very helpful. management made process supper easy and fast salesmen Kevin was very helpful. More

by jturik1495 Verified Customer Verified Customer

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This is the best dealership that I have ever had the pleasure of doing business. Excellent customer service from sales to service. It is truly a excellent experience. pleasure of doing business. Excellent customer service from sales to service. It is truly a excellent experience. More

by JAMESMORROW3339 Verified Customer Verified Customer

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Without a doubt! The worst dealership I have ever dealt with!Look up lying , cheating car salesman in the dictionary and it says see Kenny Ross employees! I will nev The worst dealership I have ever dealt with!Look up lying , cheating car salesman in the dictionary and it says see Kenny Ross employees! I will never 👎 deal with this dealer again…. More

by torrence242 Verified Customer Verified Customer

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The staff were amazing and very friendly! I am highly impressed and satisfied with my purchase!! Thank you! I am highly impressed and satisfied with my purchase!! Thank you! More

by KSIRNIC Verified Customer Verified Customer

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All employees were pleasant and efficient. Thank you Mike and CJ for all of your help with our purchase. Thank you Mike and CJ for all of your help with our purchase. More

by ALBERTTYLER Verified Customer Verified Customer

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Well I purchased a used f150 that was blue oval certified 139 point check over and drove it a week noticed the back up camera was foggy so I was taking it back to have them fix that and while I was driving i 139 point check over and drove it a week noticed the back up camera was foggy so I was taking it back to have them fix that and while I was driving it down the road I would let off the gas pedal and noticed a very bad vibration coming from the truck so I had to take the mechanic for a test drive and have him hear it not good he said . They hav had it in the shop for three weeks now I called the second week to find out what was going no and to find out what was the matter with my truck that was blue oval certified to find out that the are waiting on the insurance company to order parts. No three weeks into this I get a call that says the insurance company is going to pay for the parts and the are on order so we shall see how long this is going to take . As you may tell I am NOT VERY impressed with Blue Oval certification At All oh and I have to pay a 100 dollar deductible on top !!!! For a blue Oval Certification . So if you buy one of these Blue Oval Certified vehicles make sure you make them fix it before the deadline runs out !!!! Oh and by the way make sure there’s a spare tire under the truck because I am told that it doesn’t have to be there to sale the vehicle!!! More

by operatormike88 Verified Customer Verified Customer

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