Rachide Reese
Rachide Reese at Tynan's Volkswagen
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Rachide Reese

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.6
12 Reviews
4.6

12 Reviews

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12 Reviews of Rachide Reese

November 22, 2024

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Employee Rating

Shopping for a new car can be stressful, but this was hands-down the best experience I’ve ever had. From the start, the team worked with me to address my price point, and they guided me to the perfect ve More

by TYMILLER0728
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Tynan's Volkswagen responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team made your car-buying journey smooth and stress-free. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you. If there’s anything more we can do for you, don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 17, 2024

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I have a great experience when dealing with Tynan's Vw. The sales staff are very professional as well as courteous. I have nothing but good things to say about my experience at Tynan's. Also service depart More

by PRESTONANTHONY2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Romolo, Omar Hassanein

Nov 18, 2024

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're thrilled about your great experiences with our sales and service teams at Tynan's Volkswagen. We truly appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

November 15, 2024

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I’m very so happy about a good service to my car and great job to you More

by Iginacensabimana168@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad you're happy with the service on your car. It’s always our pleasure to ensure you have a great experience. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 09, 2024

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Even though Tynan was quite busy the day of service. Brian was personable with me and my vehicle. No pressure in purchasing items I couldn’t afford at this. Understood my economic situation w/o me even More

by BILLYJACK80120
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Nov 11, 2024

Tynan's Volkswagen responded

Thank you so much for sharing your experience with us! We're thrilled that Brian provided such attentive and personalized service. We look forward to serving you again and are grateful to have you as a part of our Tynan's family. Jacqueline Goldsboro - Customer Care Coordinator

November 09, 2024

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I was told I had 5 years warrantyon my 2022 Atlas. Upon my Atlas reaching 50k miles I was told my warranty expired. Was I able to extend warranty Finance Manager said No, I should've decided the day I More

by REJO0211
Service Price Transparency
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Recommend Dealer
No
Nov 11, 2024

Tynan's Volkswagen responded

Thank you for sharing your experience with us. We understand how concerning and frustrating this must feel, and we sincerely apologize for any confusion or distress this situation has caused. Our goal is to support all customers with transparent communication and fair service. We take your feedback very seriously, we’ll conduct an internal review to understand what happened, especially regarding the missing undercarriage piece, as this does not reflect our commitment to quality service. Jacqueline Goldsboro- Customer Care Coordinator

November 08, 2024

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Efficient, excellent customer service, very knowledgeable service personnel, timely in delivering, very friendly staff and provides high quality services More

by MICHELMUKUA
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Recommend Dealer
Yes
Nov 08, 2024

Tynan's Volkswagen responded

Thank you for sharing this wonderful feedback! We're thrilled you enjoyed efficient service and found our team friendly, knowledgeable, and committed to quality. We look forward to continuing to meet your expectations and serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 08, 2024

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The staffs are very knowledgeable and friendly, they took care of mg car. I will definitely go back More

by YCS280
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Recommend Dealer
Yes
Nov 11, 2024

Tynan's Volkswagen responded

Thank you for the kind words! We're delighted that our team provided knowledgeable and friendly service. and took great care of your car. We look forward to welcoming you back next time! Jacqueline Goldsboro -Customer Care Coordinator

November 07, 2024

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Rachide was extremely helpful and caring when helping me with my car. Was extremely helpful and made sure all my questions were answered and my car was fixed. More

by KIMBERLY.R.VIEIRA5
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Recommend Dealer
Yes
Nov 07, 2024

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We're thrilled that Rachide was able to provide you with such attentive and thorough service. We appreciate you choosing us and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 03, 2024

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First Class dealership, fair and honest prices. Just purchased my second vehicle in six years. I love the honest and professional service! More

by RICARDO.PATTON1
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Recommend Dealer
Yes
Nov 04, 2024

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that our team's hard work improved your experience, and we’re glad that our manager could support you so effectively. Jacqueline Goldsboro - Customer Care Coordinator

November 02, 2024

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Just a very typical dealership what we consumers expect these days. A lot of back-and-forth when negotiating pricing and forcing to use their financing for the kickback. That’s all right it’s what’s expec More

by CHRISTAFER1
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Recommend Dealer
No
Nov 04, 2024

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re sorry your experience with us didn’t fully meet your expectations. Transparency and clear communication are essential to us, and we apologize for any confusion regarding the oil change program or financing process. Please feel free to reach out if there’s anything we can do to improve your experience. —your satisfaction matters to us. Jacqueline Goldsboro - Customer Care Coordinator

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