Rachelle Roberts

This is sincerely the worst dealership I have ever been to. I'm tired of them telling me they're trying to get a hold of me when it's in fact I'm the one trying to get a hold of them. I mean when my thir to. I'm tired of them telling me they're trying to get a hold of me when it's in fact I'm the one trying to get a hold of them. I mean when my third party warranty tells me they can't get a hold of a dealer to pay them, there's an issue. No point to talk to Jim or James or whatever his name is. He's just as useless as the two service managers. One month almost to get my speedometer changed out. Couldn't even wash my car, but there's a few more door dings on the passenger side from incompetent valet drivers or technicians? Whichever the carelessness holds no bounds. And of course I have nothing to prove that but I know. Read the other reviews about the damage to people's cars. Called for a shuttle at 9: 30 told it's going to be 30 to 40 minutes. Text my wife after an hour and a half she had to leave work to come get me. Then I get to the front window and I'm told it's $700. Wasn't I waiting for the warranty process? If you have to go to a Honda dealership, do yourself a favor and go to another one. I will never go back to this dealership. More

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Horrible service. Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it when signing in. When vehicle was done they still did not do oil change so had to wait even longer, my spouse took it in so when charged $180 didn't realize that was not the normal oil change cost. Then when they did oil change charged another $60! Best they could do was give 10 off... the inspection they didn't even know why the engine light was on just gave a guess. The principle was we did not ask for that service at all, we wanted an oil change. We got the vehicle in late with 0% oil life so already figured the light was on because we needed the oil change. We have been loyal customers for over 11 years so this is very disappointing they scammed us this visit and refusing to make it right! We did not want the inspection at all!! They definitely lost our business we will not be returning. More

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Quick and friendly service. My first oil change was done in less than 30 minutes. My first oil change was done in less than 30 minutes. More

by YVETTEULIBARRI Verified Customer Verified Customer

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Excellent and prompt service as usual, all personnel were very friendly and courteous and always willing to be helpful! very friendly and courteous and always willing to be helpful! More

by POSADAJIMMY Verified Customer Verified Customer

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Awesome ,great,charismatic and beautiful way of making buyers feel like part of the honda family buyers feel like part of the honda family More

by JJ_LEON012480 Verified Customer Verified Customer

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Love the service from customer to fixing my car up and they are fast here they are fast here More

by MARITZA MEDINA Verified Customer Verified Customer

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Maintain good relationship between customers and your services to satisfy your customers. And they will always come back to you. services to satisfy your customers. And they will always come back to you. More

by BENCEL48 Verified Customer Verified Customer

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My experience at Spreen is always smooth and educational! Really appreciate you all! Thank you for everything! Really appreciate you all! Thank you for everything! More

by A_HDZ8907 Verified Customer Verified Customer

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I have always received excellent and courteous service from customer service as well as the service dept. Thank you from customer service as well as the service dept. Thank you More

by VBUCHANAN53 Verified Customer Verified Customer

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I had extremely fast service thanks to Rachelle. She made sure I was in and out in time to make it to my appointment on time. She helped me understand all of my car needs and made sure to go the ext She made sure I was in and out in time to make it to my appointment on time. She helped me understand all of my car needs and made sure to go the extra mile to make sure I did not need anything else. Would definitely be back  More

by DAVIONFOX22 Verified Customer Verified Customer

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