Rachelle Pennington
Service Advisor
Mercedes-Benz of Columbus
7470 Veterans Parkway
Columbus, GA 31909
Dealership Experience
4 yrs, 7 mos
Industry Experience
11 yrs
Languages Spoken
English
312 Reviews
Write a Review312 Reviews of Rachelle Pennington
March 16, 2026
I have been going to the Mercedes Dealership for 12 years and have always received top quality service from all concerned and have always received top quality service from all concerned More
Other Employees Tagged: Jessica Clayton, Haley McDonald, Jason Goodroe
March 16, 2026
Rachelle made my experience excellent she is awesome in customer service. Her attention to detail and ability to to describe the service requirements in an understandable way is refreshing. customer service. Her attention to detail and ability to to describe the service requirements in an understandable way is refreshing. More
March 12, 2026
Great service from the time I bought this vehicle to the A Service. Could not ask for more. A Service. Could not ask for more. More
Other Employees Tagged: Jason Goodroe
March 09, 2026
Thank you Rachelle for always delivering excellent and professional services while assisting me at Mercedes Benz. professional services while assisting me at Mercedes Benz. More
Other Employees Tagged: Earnest Jenkins, Jason Goodroe
March 07, 2026
Professional sales personnel and overall staff, auto selection processing were understanding. Yes, I would recommend your dealership. selection processing were understanding. Yes, I would recommend your dealership. More
Other Employees Tagged: Nadie Martin, Lizzy Spitzmiller, Evelyn Tolbert, Kennedy McDonald
March 06, 2026
VERY PROFESSIONAL. MET ALL of .my needs. Would not hesitate to call her again. Thanks. MET ALL of .my needs. Would not hesitate to call her again. Thanks. More
Other Employees Tagged: Jessica Clayton
February 28, 2026
A very good experience with Mercedes Benz of Columbus. I like working with this team. I like working with this team. More
Other Employees Tagged: Jason Goodroe
February 27, 2026
Rachelle was terrific and very helpful! She was friendly and explained everything about my car service. I like the way they sent a video of my car and ratings showing the service that my ca She was friendly and explained everything about my car service. I like the way they sent a video of my car and ratings showing the service that my car needed and the services that were performed. I love that they offer a valet service to pick up the cars. More

