Rachel Vonkahle
Rachel Vonkahle at Herb Chambers BMW of Sudbury

Rachel Vonkahle

Sales BDC Manager

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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12 Reviews
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12 Reviews

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12 Reviews of Rachel Vonkahle

September 26, 2023

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Employee Rating

Karen and the service team kept me updated every step of the way. As soon as the car was done in service I was able to take it home no problem. Definitely recommend the service department with any type of w More

by jaimemonegro21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Herb Chambers BMW of Sudbury responded

Hi Jaime! We're glad to know that Karen and our service team at Herb Chambers BMW of Sudbury kept you well-informed throughout your experience. Thanks for recommending us!

August 03, 2022

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Employee Rating

Entire experience was excellent! I highly recommend Herb Chambers Sudbury. It didn't matter we were buying a used car. We were treated top notch by everyone we were in contact with. More

by NssnGrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph D'Alfonso , Josue Bulux, Marc Hauman, Mary!!!

Aug 04, 2022

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We're honored to hear how the crew could assist you during your visit with us here at Herb Chambers BMW of Sudbury. We hope to see you back for all of your future auto needs!

June 30, 2022

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Employee Rating

Everyone in the team worked very hard to make sure the buying experience was enjoyable. Wilson followed up on everything that we asked him regarding the car More

by Lmgrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilson Dowridge, Stephanie Roffo , Rami Aboutayoun , Jamie Chisholm, Peter Vargo

Jul 01, 2022

Herb Chambers BMW of Sudbury responded

Thank you for your 5-stars! We're so happy that Wilson provided you with an excellent purchase! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!

June 02, 2021

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Employee Rating

We have bought 3 cars from Herb Chambers in the last 5 years. Always excellent service. Our experience with BMW Sudbury has been fantastic. From first contact to delivery and maintenance- always very More

by Rudy Bauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Hunt, Robert Cappelletti , Patrick Peterson

Jun 03, 2021

Herb Chambers BMW of Sudbury responded

Rudy, we are so happy to hear that our team at Herb Chambers BMW of Sudbury has been able to serve you for the past 5 years! Thank you so much for your loyalty!

January 24, 2020

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Employee Rating

Made me come down all the way then change the deal completely different. They Are very sneaky and pretend they are giving you a great deal on a new car then extremely under-appraise your trade ins. More

by Dr wrist
Recommend Dealer
No

Other Employees Tagged: Jamie Chisholm, Courtney Domeij, Sara Espinal, Erin Jarret, All

Feb 18, 2020

Herb Chambers BMW of Sudbury responded

We apologize that you did not have a better experience with us. We take customer feedback very seriously and would like the opportunity to learn more about what happened. If you could please email me - PGill@herbchambers.com - I look forward to hearing from you, and working towards a resolution. Thank you, Pranav Gill, General Manager

Mar 07, 2020

Dr wrist responded

What’s your direct number if you really want to talk ????? Or too busy ? Just leave me alone then !!!!

June 04, 2019

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Employee Rating

Fantastic experience Coming back in 3 months to buy another car from Pascal Abu-Ali. It is becoming an addiction that will hurt my bank account! Pascal is very courteous, More

by Dadib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pascal Abu-Ali, Pascal Abu Ali

April 18, 2019

Dealership Rating
Employee Rating

Great Experience Pascal Abu-Ali and Rachel were absolutely the best people I worked with on any car transaction over the last 10 years. Very professional, top notch cu More

by deyaaliza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pascal Abu-Ali

January 15, 2019

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Employee Rating

I recommend Herb Chambers BMW of "Sudbury" I have leased 2019 BMW X3 with very good experience and trade in my 2010 Toyota 4 Runner. They are good people to do business. I would suggest you do More

by BMWX3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pascal Abu-Ali, Andrew Sadler

December 22, 2016

Dealership Rating
Employee Rating

Smooth Process of buying a new vehicle I was extremely happy with the purchase of my new X3 recently in Sudbury. I was assisted by Rachel; who made this process go ever so smoothly- had ans More

by amykristen8971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 22, 2016

Herb Chambers BMW of Sudbury responded

Thank you, Amy! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Rachel. We appreciate your business and look forward to serving your automotive needs for many more years to come! Happy Holidays, Pranav Gill, General Manager

December 22, 2016

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Employee Rating

Five Star Purchase! Professional and smooth purchase with Rachal Vonkhale (and my boyfriend can be much) she answered all of his questions with ease. Mark Bertoli is a t More

by Lauren Freed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Bertoli

Dec 22, 2016

Herb Chambers BMW of Sudbury responded

Thank you, Lauren, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Rachel and Mark and that they were able to answer all of your and your boyfriends questions with ease. We value your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! Pranav Gill, General Manager

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