Dealership Experience
4 yrs, 3 mos
Industry Experience
12 yrs, 6 mos
Languages Spoken
English
45 Reviews
Write a Review45 Reviews of Rachel Smolich
September 04, 2024
TJ was amazing and made the finalization of my Subaru purchase outstanding. I highly recommend asking for him. purchase outstanding. I highly recommend asking for him. More
Other Employees Tagged: TJ Tjokrosoeharto , Bobby Williams
July 20, 2024
Was very pleased with the "no sales pressure" visit to Elk Grove Subaru. We had purchased our 2018 Forester there and I really wanted the new safety and comfort features of a new car. I was interested i Elk Grove Subaru. We had purchased our 2018 Forester there and I really wanted the new safety and comfort features of a new car. I was interested in a Crosstrek this time but wasn't as pleased with the options this model offered. Marissa really listened to my concerns and what I expected in a new car so showed me a 2025 Forester that had the features I wanted and wasn't that much more in cost than the Crosstrek. I bought thru the Costco Auto Buying Program and had the Carmax offer on my "trade-in" Forester so it was a simple matter of completing the paperwork and writing a check! Marissa went over all the features in my new car and scheduled a followup with Rachel for further instructions I will be greatfull to have. She also gave me her cell number in case I had any questions. I am surprisingly pleased at all the followup offered as we really did not get that kind of attention in 2018 More
Other Employees Tagged: Marissa Anderson , Michelle Phan
June 28, 2023
Isaiah was fantastic and so was the dealership, they worked with us and we got the price were we wanted it and when we buy another one it will by with Isaiah an Elk Grove Subaru. Thank you so much for a worked with us and we got the price were we wanted it and when we buy another one it will by with Isaiah an Elk Grove Subaru. Thank you so much for all your help and being so courteous. Isaiah, you’re the best! More
Other Employees Tagged: Isiah A. Martinez , David Deleon
June 05, 2023
My husband Tim and I recently purchased a Subaru from Elk Grove Subaru. We wanted to work with a salesperson of color and/or a female salesperson. Before contacting a dealership, I researched many sales repr Grove Subaru. We wanted to work with a salesperson of color and/or a female salesperson. Before contacting a dealership, I researched many sales representatives working at three different dealerships near our home community. The sales representative that I felt had the most favorable (some were glowing) customer reviews is Marissa Anderson at Elk Grove Subaru. After working with Marissa, I can sum her up in three words: SHE IS FANTASTIC. I advise people to always do their own research and to always seek out what best fits them. However, if you don't want to do research yourself, I advise you to contact Marissa Anderson. You will not be disappointed. Also, the entire staff that we dealt with at Elk Grove Subaru were extremely helpful and professional. (Our car is a dream.) Donna More
Other Employees Tagged: Marissa Anderson , Mike Lagandaon
April 02, 2023
We were settled on a new Outback Wilderness. Checked a dozen dealers on the internet and 3 in person. One dealer actually recommended we shop at Elk Grove Subaru. We were amazed. From my first c Checked a dozen dealers on the internet and 3 in person. One dealer actually recommended we shop at Elk Grove Subaru. We were amazed. From my first contact with Marissa on the internet to sending us happily on our way in our new car. More
Other Employees Tagged: Marissa Anderson
February 22, 2023
Curtis was great, very patient and listened. He ran around showing us different cars because I kept changing my mind but he didn’t mind at all. He was positive, upbeat and personable. He didn’t He ran around showing us different cars because I kept changing my mind but he didn’t mind at all. He was positive, upbeat and personable. He didn’t come across pushy but instead nice and helpful. Go to Curtis! More
Other Employees Tagged: Curtis Jare , Mike Lagandaon, Aaron Magana
February 22, 2023
Alex Pernia was authentically a great person to deal with! He was patient with all our questions and needs. The group as a whole were awesome. We are return customers and love the way we have had our with! He was patient with all our questions and needs. The group as a whole were awesome. We are return customers and love the way we have had our auto needs met from start to finish to include the maintenance department for the last three years. More
Other Employees Tagged: Mike Murphy , Mike Carlson, Mike Lagandaon, Aaron Magana, Alex Pernia
February 01, 2023
As a first time car buyer, I was thoroughly impressed with how smooth my car buying experience was with this dealership! I had the pleasure of working with Mike Carlson, who answered every single one of with how smooth my car buying experience was with this dealership! I had the pleasure of working with Mike Carlson, who answered every single one of my questions quickly, listened to my needs, and was willing to work around my very busy schedule. Paperwork was simplified and explained clearly, I did not feel pressured into making any decisions, and all the staff I met were welcoming and friendly. Overall, I had a great experience and would not only come back here but would also highly recommend others to come here as well! More
Other Employees Tagged: Mike Carlson, Jeremy Remillard
January 07, 2023
TJ was very helpful, personable, and kind while helping me buy my first car! Thanks to the team for your help, the Crosstrek is great. me buy my first car! Thanks to the team for your help, the Crosstrek is great. More
Other Employees Tagged: TJ Tjokrosoeharto , Mike Carlson
November 17, 2022
Was looking for a Subaru Crosstrek for our daughter online and came across Elk Grove Subaru. Mike, the Internet salesman was very helpful with our purchase. Spoke with him one day and the next day we w online and came across Elk Grove Subaru. Mike, the Internet salesman was very helpful with our purchase. Spoke with him one day and the next day we were in the dealership buying the vehicle. In and out within 2 hours or less. I would def recommend if you are in the market for a Subaru to contact Mike Carlson at this dealership. He is the right kind of car salesman you want, not a shark like previous ones I have dealt with. More
Other Employees Tagged: Mike Carlson