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Rachel Smith
Rachel Smith at Grinwald Ford
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Rachel Smith

Service Manager

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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3 Reviews
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3 Reviews

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3 Reviews of Rachel Smith

January 30, 2025

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Employee Rating

Excellent Service, completed before promise time. All of the Grinwald staff is outstanding Great dealership More

by tapalm14
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Angel Oquendo, Nina Joeckel

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Jan 31, 2025

Grinwald Ford responded

Hi ~ Thank you for your 5 star review! We really appreciate the kind words. Thanks again, and look forward to seeing you again soon! 😊

December 30, 2024

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Employee Rating

Very informative about this issue. Customer rental was great 👍. The duration of the repair was what was expected. More

by Prreich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo

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Jan 02, 2025

Grinwald Ford responded

Hi Rick! Thank you for your 5 star review highlighting our Service Team! Happy to hear that they provided you with detailed communication during this large repair, as well as accommodate your loaner needs. We appreciate your business!

September 27, 2024

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Employee Rating

Have worked with Kyle in sales and Angle in the Service Dept. Top notch service and communication all around! More

by Tom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, Ralph Schmidt, John Foltz, Angel Oquendo, Denise Buske, Nina Joeckel

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Oct 17, 2024

Grinwald Ford responded

Hi Tom! Thank you for taking the time to leave a review! Hearing that you had "Top Notch" service is the best thing we could hope for! We appreciate your business and look forward to serving you again!

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