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12 Reviews of Rachel Ruiz
March 30, 2025
Hands down the best experience! Jason was patient and made sure I was getting the best deal! He made the process so easy and stress free. Jason came on his off day to assist me. Hi Jason was patient and made sure I was getting the best deal! He made the process so easy and stress free. Jason came on his off day to assist me. His commitment to customer service is unmatched. Thank you to Jason and the entire Big Star caddilac team. I love my new ride! More
by teresajo24
Verified CustomerOther Employees Tagged: Jason Ramsland, Joel Olivares , The young lady who helped with demo of the truck!!
March 18, 2025
Excellent customer service and fast turnaround! Bobby has always been great! Love Big Star Cadillac! Bobby has always been great! Love Big Star Cadillac! More
by loriwhistler8488
Other Employees Tagged: Mike Pierce, Keith Mujica, Bobby Miller
March 17, 2025
Great Experience! Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professi Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professional. Thank you Mike Pierce! More
by Esingleton
Other Employees Tagged: Mike Pierce, Keith Mujica, Mario Paniagua
February 03, 2025
I Received Outstanding Customer Service from Lee. He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recom He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recommend this dealership when searching for a vehicle to purchase. More
by NTONY9679
Other Employees Tagged: Lisa Velasco, Denise Beyner-Stanley, Casie Shores, Lee Velazquez
January 31, 2025
The purchase process was hassle free! Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. More
by KAREN.OCHOA
Other Employees Tagged: Joel Olivares , zzPhillip zzConnor, Deyme
January 30, 2025
Cristian provided top notch service. Smooth buying process and took care of all my needs Smooth buying process and took care of all my needs More
by JASONMINIEL
Other Employees Tagged: Denise Beyner-Stanley, Cristian Mascorro, Joel Olivares
January 28, 2025
Awesome! I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience t I am so happy that I started my search at Big Star in Friendswood, TX, and met an awesome salesman. Charles Jackson made our car buying experience the best. He was helpful, knowledgeable, and understanding of what I wanted. From the beginning to the end he was so patient. I appreciate all of his help. From the test drive to pricing he was on it. Thank you so much! More
by jwigg48@yahoo.com
Other Employees Tagged: Angela Davis, Charles Jackson
January 15, 2025
Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while maintaining the utmost professionalism. David Bukrinsky impressed us with his extensive knowledge and genuine willingness to help. Sales greeter Rachel Ruiz went above and beyond, making us feel comfortable, welcomed, and well taken care of. Kelly Wilson, the sales manager, was honest, straightforward, and answered all our questions with integrity, which we truly appreciated. And last but certainly not least, Kevin Sonnier, the “Boss,” made us feel genuinely valued with his warm and welcoming demeanor. We are so grateful for such an exceptional team! More
by e.sam.a
Other Employees Tagged: Kelly Wilson, Wiem Head, Kevin Sonnier, David Bukrinsky, Joel Olivares
January 12, 2025
Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while maintaining the utmost professionalism. David Bukrinsky impressed us with his extensive knowledge and genuine willingness to help. Sales greeter Rachel Ruiz went above and beyond, making us feel comfortable, welcomed, and well taken care of. Kelly Wilson, the sales manager, was honest, straightforward, and answered all our questions with integrity, which we truly appreciated. And last but certainly not least, Kevin Sonnier, the “Boss,” made us feel genuinely valued with his warm and welcoming demeanor. We are so grateful for such an exceptional team! More
by e.sam.a
Other Employees Tagged: Kelly Wilson, Wiem Head, Kevin Sonnier, David Bukrinsky, Joel Olivares
January 09, 2025
No, you’re over charging for cars like back in the pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. More
by CARLOS_RAED
Other Employees Tagged: Angela Davis, Mark Parsons
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