Rachel Ozment

Very attentive and kind! Process went smooth! Worked hard to make sure we found the right vehicle. Process went smooth! Worked hard to make sure we found the right vehicle. More

Report | Print

Great place to buy a car and enjoy the continued service through the service department. They are always so helpful and would recommend them to anyone. I appreciate the professionalism. The most awesome through the service department. They are always so helpful and would recommend them to anyone. I appreciate the professionalism. The most awesome thing about the service department team is they are great about giving you minute by minute updates and even send you a video on overall inspection. Great job to all you guys and girls. Thanks for the five star service experience!! More

Report | Print

I would definitely buy another vehicle from Norman Hyundai. They know how to treat their customers right. Hyundai. They know how to treat their customers right. More

Report | Print

I had such a great experience with this dealership. My saleswoman, Rachel, was awesome. She was truthful and very knowledgeable over the products and what they offered. My saleswoman, Rachel, was awesome. She was truthful and very knowledgeable over the products and what they offered. More

Report | Print

They're going out of there way to help me and are continuing to do so I would recommend them to anyone. Thank you guys. continuing to do so I would recommend them to anyone. Thank you guys. More

Report | Print

Worst service ever. Never go for first complimentary service which will be done in 10 minutes. No respect for the customers words. Just don’t wanna go there again. They Never go for first complimentary service which will be done in 10 minutes. No respect for the customers words. Just don’t wanna go there again. They never listen to customer issues, always backed with cars to service. I bought a calligraphy and was asked to wait for 3 weeks just to check the tpms sensor. More

Report | Print

They bent over backwards trying to accommodate my needs and get me into a vehicle I can afford and also be happy about driving. Billy, Kameron and the team at Norman Hyundai will not let you down! and get me into a vehicle I can afford and also be happy about driving. Billy, Kameron and the team at Norman Hyundai will not let you down! More

Report | Print

I have to say this is 2nd vehicle purchased here and today was outstanding!! Jadyn patiently kept in contact for 3 months waiting for me and then my salesperson Rachel was amazing! Knocked it out of par today was outstanding!! Jadyn patiently kept in contact for 3 months waiting for me and then my salesperson Rachel was amazing! Knocked it out of park. From the management to the finance!! Never had such a great and easy experience. More

Report | Print

Rachel and Brian were extremely helpful with the purchase of our 2023 Santa Fe SEL of our 2023 Santa Fe SEL More

Report | Print

My sales person, Rachel was amazing! She was professional and helped me feel extremely comfortable. Unfortunately, I'm not happy with the fact that the front panel was pulled away from t She was professional and helped me feel extremely comfortable. Unfortunately, I'm not happy with the fact that the front panel was pulled away from the the bumper. I asked that it be repaired. When I picked up the car 4 days later, I was told to come back due to being so close to their closing time. I paid cash for my car and once I left, the only person that would respond to me was Rachel. I called 5 days in a row and left a message for the manager to call me. After a week I reached out to Rachel and she apologized that he hadn't reached out to me. I was then told I purchased the car as is and once driven off the lot the dealership is not responsible for anything else. This has made me physically ill! I did not even attempt to haggle the price and it makes me sick that I now will have to pay a body shop to fix something that should have been fixed before it was sold. I learned a huge lesson and will never ever purchase from a dealership again, especially Norman Hyundai. After my experience, I would not recommend anything thru Norman Hyundai. I feel taken advantage of and that I was not told the truth. I would return it in a heartbeat if possible. Thank you Rachel for trying to get this handled. I appreciate everything you did for me. You are a great sales person. More

Report | Print