Rachel Marshall

Executive Kia has where I have gone for all my service needs since I bought my Kia in 2019. Always excellent service, timely communication, and a focus on the customer. needs since I bought my Kia in 2019. Always excellent service, timely communication, and a focus on the customer. More

by JR.LOVELACE Verified Customer Verified Customer

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Always a pleasure to deal with. Zero complaints. Never pushy. Staff is amazing and thorough.. Zero complaints. Never pushy. Staff is amazing and thorough.. More

by SEMAWEBB Verified Customer Verified Customer

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Always great service, friendly and helpful, informative. Clear, complete communication. They always go above and beyond. Clear, complete communication. They always go above and beyond. More

by wesdym Verified Customer Verified Customer

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Everything was great, thank you so much! The video link of the tires being checked was incredibly helpful. I was clearly ripped off by the car salesman but I appreciate your hard work! I eve The video link of the tires being checked was incredibly helpful. I was clearly ripped off by the car salesman but I appreciate your hard work! I even missed my original appointment and was able to get back in a week later. You guys are the best Rachel and Harrison! More

by King_Cakes Verified Customer Verified Customer

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Service people are very friendly and always smiling. ...they are always very polite and helpfull ...they are always very polite and helpfull More

by BIRDMAN012 Verified Customer Verified Customer

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She was helpful, and knowledgeable. I've been dealing with you since I purchased my vehicle 6-7 years ago. No complaints. I've been dealing with you since I purchased my vehicle 6-7 years ago. No complaints. More

by SANDYCONWAY22 Verified Customer Verified Customer

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I had an 2015 Sedona mini van and it was covered under an extended warranty for the head gasket. I was extremely fortunate that Kia covered the cost of the repairs. I would like to say that the service dept extended warranty for the head gasket. I was extremely fortunate that Kia covered the cost of the repairs. I would like to say that the service dept was very professional and did a great job. They kept me informed well in that the process of getting the work covered under factory warranty and made me feel confident that they knew what they were doing and could get the work covered if all the conditions were met. They took the lead and did everything perfectly. My van is now running great and there was no cost for this work because it was covered under the factory warranty. EVERYONE at the dealership was super nice and I have used them for many repairs and would definitely use them the next time I need to have the van repaired. More

by WSURFHEAD Verified Customer Verified Customer

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Easy to work with. Happy staff and great communication. The service videos are very helpful. Happy staff and great communication. The service videos are very helpful. More

by KIMBERLYPUIDA Verified Customer Verified Customer

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I had an exceptional experience at Executive Kia in Wallingford! Every step of the process was handled with professionalism and care. Ouafaa K (Wafa), the unimaginably responsive and conscientious prod Wallingford! Every step of the process was handled with professionalism and care. Ouafaa K (Wafa), the unimaginably responsive and conscientious product specialist, made everything so easy and enjoyable. Michael S, the general sales manager, went above and beyond to examine and accept my trade-in at a superlatively fair price, demonstrating incredible generosity. Finally, Carlos T, the finance manager, exemplified professionalism and competence, ensuring a smooth and transparent process. This team is truly unmatched—highly recommend Executive Kia to anyone looking for a stellar car-buying experience! More

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I am very satisfied with the service And attention I received. It was done sooner than zi thought it would take. And very impressed with video explanation of what was done. received. It was done sooner than zi thought it would take. And very impressed with video explanation of what was done. More

by Lorraine Reid Verified Customer Verified Customer

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