Rachel Marisa

Excellent and prompt service Rachel is very friendly and responsive to my needs. I feel very comfortable with her. Rachel remembered that in the beginning of our conversation I Rachel is very friendly and responsive to my needs. I feel very comfortable with her. Rachel remembered that in the beginning of our conversation I commented that I could not figure out how the rear windshield wipers work and after the car was serviced and just before I left, she walked out, took a look at the windshield operations and walked me to my car and explained to me how it worked, Her attention to detail is much appreciated! More

Report | Print

Another great car buying experience with Mount Kisco Honda Wouldn't say this about any other dealership we have ever done business with. Sebastian is a pleasure to work with as a sales person, Mike Gallagher Wouldn't say this about any other dealership we have ever done business with. Sebastian is a pleasure to work with as a sales person, Mike Gallagher is a truly upstanding manager and person and Nick is always willing to try to work things out. Thank you for being there for us.... again. More

Report | Print

Smooth Sailing at Honda Mt Kisco I was in for a routine oil change and received the wonderful service I've come to really appreciate while there. Thanks, Rachel, for your kindness, ho I was in for a routine oil change and received the wonderful service I've come to really appreciate while there. Thanks, Rachel, for your kindness, honesty, and professionalism. More

Report | Print

Flat Tire My experience was excellent. I felt at ease with the support I received. I would recommend to my friends and family. I am back on the road. My experience was excellent. I felt at ease with the support I received. I would recommend to my friends and family. I am back on the road. More

Report | Print

Rachel Gershman is terrific I bought two 2016 Honda Civics from Cesar Mora who is a great salesperson for all of the right customer-service reasons. Since then I have serviced my I bought two 2016 Honda Civics from Cesar Mora who is a great salesperson for all of the right customer-service reasons. Since then I have serviced my Civics exclusively at Mt Kisco Honda largely due to the terrific customer service offered by your Service Advisor Rachel Gershman who knows the cars, understands and can explain what services are needed and is someone who I trust. Her sunny demeanor is icing on the cake. Promote and give her a raise. More

Report | Print

Excellent Service Dept Great experience today from the arrival (someone waiting there to greet me, take my car, etc) to the work done-quick, efficient, clean waiting area, Great experience today from the arrival (someone waiting there to greet me, take my car, etc) to the work done-quick, efficient, clean waiting area, excellent explanation of what was needed/not needed for my car. More

Report | Print

OIL and filter change - They took my vehicle as soon as I got to the entrance even before my scheduled time.to change my oil and filter. The wait was very short. The employe They took my vehicle as soon as I got to the entrance even before my scheduled time.to change my oil and filter. The wait was very short. The employees were great. Rachel, who I dealt with was very nice and treated me like family. She is an asset to your staff. EXCELLENT SERVICE More

Report | Print

Poorly treated I will NEVER use your services again! You had great service until I was rudely treated like I am not a well paying customer!! All because your loaner I will NEVER use your services again! You had great service until I was rudely treated like I am not a well paying customer!! All because your loaner car was dirty and I asked for it to be vacuumed?? My car breaks do not work well and I needed your assistance today. I will speak up until you treat ALL paying customers with the respect they deserve. Thank you for nothing and possibly sending someone home in an unsafe car!! More

Report | Print

Prompt & Professional You guys have saved me from having to keep looking around for a service center for my Honda. After two bad experiences at other dealers, I am super re You guys have saved me from having to keep looking around for a service center for my Honda. After two bad experiences at other dealers, I am super relieved and happy to have found a service home for my Accord. Thank you for the great speedy service, professionalism, and friendliness from the entire staff. More

Report | Print

SERVICE Very quick & friendly service every time I go, I like that they explain everything that was done to my Pilot, Also happy that they washed it. Very quick & friendly service every time I go, I like that they explain everything that was done to my Pilot, Also happy that they washed it. More

Report | Print