Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda
Refer Me

Rachel Aguilar

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
5.0
53 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

5 yrs, 1 mo

Languages Spoken

American Sign Language American Sign Language

5.0

53 Reviews

Write a Review

53 Reviews of Rachel Aguilar

March 30, 2025

Dealership Rating
Employee Rating

I was in and out fast service nice workers I would recommend everyone to Russ Darrow Honda great atmosphere More

by MANMAN199818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski

Mar 30, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

March 27, 2025

Dealership Rating
Employee Rating

Helpful, efficient, friendly, attentive, delightful , prompt You have a winner here! She is a keeper. More

by PENNY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

March 26, 2025

Dealership Rating
Employee Rating

Knowledgeable, reliable, quick. Worth the money. Loved the video detailing what needs to be fixed as well as the end result. More

by joshuatmxiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

March 24, 2025

Dealership Rating
Employee Rating

Chris is the best service rep I've ever worked with at any dealership. He is always there for me and I always ask for him and I always will as long as he works there. More

by LISSAV62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

March 21, 2025

Dealership Rating
Employee Rating

I like the service they provide, they should add more shuttle drivers someone the wait is pretty long. More

by 211STILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Russ Darrow Honda responded

Thank you so much for your review! We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. George Matthews george.matthews@russdarrow.com

March 16, 2025

Dealership Rating
Employee Rating

Been there many times. Happy with the work! Like Rachel a lot and had Maddy this time and she was also good! More

by WJSAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear Rachel, Maddie, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

March 13, 2025

Dealership Rating
Employee Rating

A1 service very prompt and caring very detailed and personable always going the extra mile More

by CURRIM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

March 09, 2025

Dealership Rating
Employee Rating

I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always More

by Delunakr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! Rachel, Jay and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

March 07, 2025

Dealership Rating
Employee Rating

Chris Burger is my go to person. If he's too busy (which he always makes time for me) Jon S or Rachel ALWAYS step up and this Dream Team gets the job done for me all of the time, no More

by TNORMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Chris and our team here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

March 07, 2025

Dealership Rating
Employee Rating

Customer service was great I was very happy with the work done to my vehicle I will be returning for future repairs More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach, Andrew Martin

Mar 07, 2025

Russ Darrow Honda responded

Thank you, Ray, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

1
...

Dealership Inventory (173 Vehicles)

new 2025 Honda Civic car, priced at $26,095
2025 Honda Civic
new
Rallye Red exterior
CVT
Front-wheel Drive
new 2025 Honda Civic car, priced at $25,750
2025 Honda Civic
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive
new 2025 Honda Odyssey car, priced at $43,943
2025 Honda Odyssey
new
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
used 2013 Chevrolet Equinox car, priced at $5,499
2013 Chevrolet Equinox
used
Champagne Silver Metallic exterior
Automatic
Front-wheel Drive
used 2011 Honda Pilot car, priced at $4,999
2011 Honda Pilot
used
Crystal Black Pearl exterior
Automatic
Four-wheel Drive
new 2025 Honda Ridgeline car, priced at $38,450
2025 Honda Ridgeline
new
Radiant Red Metallic II exterior
Automatic
All-wheel Drive