Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda

Rachel Aguilar

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
139 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

American Sign Language American Sign Language

4.9

139 Reviews

Write a Review

140 Reviews of Rachel Aguilar

January 16, 2026

Dealership Rating
Employee Rating

Brought car in 4+ times. Spent lots of money. Never got fixed. Didn't get fixed. More

by Ratheke5
Recommend Dealer
No

Other Employees Tagged: Rachel Aguilar

Report | Print

January 12, 2026

Dealership Rating
Employee Rating

I have only had service completed at Russ Darrow. Both Rachel A. and Johnathan S. have gone above and beyond to make sure my experience was great! More

by maryalancour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

Report | Print
Jan 12, 2026

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

January 11, 2026

Dealership Rating
Employee Rating

I have been servicing all of our vehicles at Russ Darrow for over 15 years. We always receive great service More

by Ginna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 11, 2026

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 08, 2026

Dealership Rating
Employee Rating

Great service told me everything i needed done very details about it wonderful job done More

by DERRYDCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Adriana Perez

Report | Print
Jan 08, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

December 27, 2025

Dealership Rating
Employee Rating

I have always received great service from Russ Darrow - especially Jay, Rachel and Alondra. Saturday I actually had two cars at RD for service. So double this complement. More

by JLMEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Zach Gresbach, Alondra Sandoval

Report | Print
Jan 09, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

December 19, 2025

Dealership Rating
Employee Rating

i think Russ Darrow Honda has a great atmosphere that i enjoy each time i come in for any kind of help More

by brooklynN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Glenn Tucek, Adriana Perez, Maddie Wojciechowski, Angleo Balsamo, Alondra Sandoval

Report | Print
Dec 19, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

December 17, 2025

Dealership Rating
Employee Rating

Everyone is extremely nice and professional, Rachel has been very nice to work with and very knowledgeable with everything that is going on with my car and always keeping me informed. I'm extremely happy w More

by Kevin Barry
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Report | Print
Dec 18, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

December 17, 2025

Dealership Rating
Employee Rating

great customer service. great service. love the video provided to me at time of my service. More

by YVETKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Report | Print
Dec 17, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

November 30, 2025

Dealership Rating
Employee Rating

I had a good customer experience with the servicing of my vehicle, Rachel was great More

by Shariaheuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 30, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

November 21, 2025

Dealership Rating
Employee Rating

Rachael was great, she help me with 2022 Honda Passport situation. I will definitely be back and recommend your dealership to others. More

by Kevin Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Report | Print
Nov 21, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

1
2
...
14

Dealership Inventory (228 Vehicles)

used 2024 Ram ProMaster 2500 car, priced at $36,899
2024 Ram ProMaster 2500
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$36,899
View Details
new 2025 Honda Accord car, priced at $28,740
2025 Honda Accord
new
Still Night Pearl exterior
Automatic
Front-wheel Drive
$28,740
View Details
new 2026 Honda Passport car, priced at $46,655
2026 Honda Passport
new
Obsidian Blue Pearl exterior
Automatic
All-wheel Drive
$46,655
View Details
new 2026 Honda CR-V car, priced at $38,350
2026 Honda CR-V
new
Nh-731p/Crystal Bl exterior
Automatic
All-wheel Drive
$38,350
View Details
new 2026 Honda Ridgeline car, priced at $42,268
2026 Honda Ridgeline
new
Wx exterior
Automatic
All-wheel Drive
$42,268
View Details
new 2025 Honda Accord car, priced at $28,650
2025 Honda Accord
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
$28,650
View Details
View All Inventory