Rachael Monday
Rachael Monday at Matthews Ford
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Rachael Monday

Service Advisor

Matthews Ford

175 E Main St.
Norwich, NY 13815

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5.0
9 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

5.0

9 Reviews

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9 Reviews of Rachael Monday

October 23, 2024

Dealership Rating
Employee Rating

professional and accommodating. They picked up my car from my job and took it to be serviced and left me with a vehicle until they were done with my car. More

by fstimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin, Ed Zimmerman

Oct 28, 2024

Matthews Ford responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

October 15, 2024

Dealership Rating
Employee Rating

My wife hit a deer. Matthews Ford made the car look as if brand new. More

by JHSLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin, Ed Zimmerman

Oct 28, 2024

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for the 5 Star Review.

September 12, 2024

Dealership Rating
Employee Rating

Since Istarted my career in education, all my vehicles have been puchased at Smith/Mathews. Only place to buy from More

by sgdecker15
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Matthews Ford responded

Hi! We’re so glad to hear you have always had a great experience with us! We appreciate your business!

May 10, 2024

Dealership Rating
Employee Rating

Goes above and beyond for their customers! Service is top notch! Sales people put customers needs first. More

by sheilacooman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Matthews Ford responded

Hi Sheilacooman, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 05, 2024

Dealership Rating
Employee Rating

Service center is very good at working with you to get you in and out with no issues. Staff is very courteous and friendly. More

by njwdreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Grant

Mar 07, 2024

Matthews Ford responded

Hi, Thank you for the 5 Star Review and your business!

February 04, 2024

Dealership Rating
Employee Rating

Very attentive and accommodating! ! A pleasure to deal with! Kind, courteous and knowledgeable. True asset to the dealership! More

by pab1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin, Ed Zimmerman , Mike Grant

Feb 27, 2024

Matthews Ford responded

Thank you for the great review and your business!

January 30, 2024

Dealership Rating
Employee Rating

Did a great job on my truck service was great they get it in and out More

by lucasray75211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin, Ed Zimmerman

Jan 30, 2024

Matthews Ford responded

Thank you for choosing Matthews to service your truck! We truly appreciate your business and the perfect review!

October 26, 2023

Dealership Rating
Employee Rating

Great service in a timely manner with competitive pricing. Professional and courtesy staff. Thank you. More

by bob.hagenbuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Matthews Ford responded

Hi Bob- Thank you for choosing Matthews to service your vehicle and the great review!

October 18, 2023

Dealership Rating
Employee Rating

Nice service. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. More

by mcardozo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 24, 2023

Matthews Ford responded

Thank you for your business and feedback!

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