Rachael Mergott
Rachael Mergott at Crest Volvo Cars
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Rachael Mergott

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.8
111 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

4.8

111 Reviews

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111 Reviews of Rachael Mergott

April 01, 2025

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Employee Rating

Excellent care and communication all around at Crest Volvo. We had a fantastic car buying experience from Ricardo and his GM Jason Pickering. I would certainly buy another vehicle at Crest, and recommen More

by jeremyv1602
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Recommend Dealer
Yes

Other Employees Tagged: Jason Pickering, Ricardo Riojas

April 01, 2025

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Nick was amazing, love the new car! Would absolutely purchase my next car from Crest. More

by SLPALADINI
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lambert, Koffi Niamke

March 31, 2025

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As a repeat Volvo customer, I can confidently say that this dealership consistently exceeds expectations. From the moment you step onto the lot, the environment is welcoming and professional. The entire s More

by JODYLENDERMAN
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Gage Rucker

March 18, 2025

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Brandon is fantastic! He’s been instrumental in helping me with my last couple of vehicles. This is one of the reasons why I keep coming back. More

by MILLER.JOVI312
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen, Ally Gallagher

Mar 19, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Brandon has provided such excellent service and helped make your vehicle experiences a great one. We truly appreciate your continued loyalty and look forward to assisting you with your future needs!

March 18, 2025

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Caden was very knowledgeable and helpful with our purchase. He responded to our inquiries in a very professional and timely manner. Skye was very patient in educating us with the features of the vehi More

by espy0927
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Recommend Dealer
Yes
Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re thrilled to hear that Caden and Skye were able to assist you so well. Providing professional and informative service is always our goal, and it’s great to know they helped make your purchase smooth and enjoyable. We appreciate your business and hope you’re loving your new vehicle!

March 16, 2025

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I leased a 2025 Volvo S60 T8 for my son who just earn his drivers license last week. This is his dream car and my family and I have to comfort of knowing that our “baby boy” will be driving the safest ca More

by Pick’s Family
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Recommend Dealer
Yes
Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing such a heartfelt review! We’re thrilled to hear that Greyson’s dream car is now a reality and that we were able to exceed your expectations. It’s great to know that Caden, Max, Madolyn, Skye, Bryan, and Jeremi all contributed to making this experience special. Your kind words about our team, including Managing Partner Jason Pickering, mean a lot to us. We take pride in providing top-notch service and a culture of care, and we look forward to continuing to support your family in the future.

March 06, 2025

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Chad in the service dept. was very knowledgeable & helpful. He answered all my questions & the service went just as we described. Very happy & glad to have a great service per More

by JW
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Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Nick Lambert , Chad Rison

Mar 07, 2025

Crest Volvo Cars responded

Thank you for your kind words about Chad in our service department. We are thrilled to hear that he was able to assist you effectively and that your service experience met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 01, 2025

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Great service and professionalism from all staff particularly Madelyn, Chad, and Rachel. Thank you all for your help today. More

by johnnyb5260
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Recommend Dealer
Yes
Mar 04, 2025

Crest Volvo Cars responded

Thank you for your kind words about our service and professionalism. We are glad to hear that Madelyn, Chad, and Rachel were able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback.

March 01, 2025

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Great dealership with a knowledgeable and friendly staff. Nick and Rachael truly made this a pleasurable car buying experience. More

by ADAM.KUHLMEIER
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terry Leggett, Nick Lambert

Mar 04, 2025

Crest Volvo Cars responded

Thank you for your kind words about our dealership. We are thrilled to hear that Nick and Rachael made your car buying experience pleasurable. Your satisfaction is our priority, and we look forward to serving you again in the future.

February 28, 2025

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Great and smooth experience in terms of the process. Great loaner car as well. Crest Volvo you rock ! More

by cbyreddy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Carlos , Chad Rison

Mar 03, 2025

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you had a great and smooth experience with us and enjoyed the loaner car. Your satisfaction is our priority, and we appreciate your support.

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