Rachael Mergott
Rachael Mergott at Crest Volvo Cars
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Rachael Mergott

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.8
114 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

4.8

114 Reviews

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114 Reviews of Rachael Mergott

April 24, 2025

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We have had 3 Volvos and have been very pleased and especially love our service coordinator, Jordan Farmer More

by janlinderjones
Service Price Transparency
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Recommend Dealer
Yes

April 20, 2025

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Very helpful Billy & Omar . Thanks for them . Volvo team they were good staff thanks Manjunathan Ramaswamy More

by manjurohith2009
Sales Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Billy, Omar, and the entire Volvo team were able to assist you. We appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else, feel free to reach out!

April 06, 2025

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Everyone was helpful and courteous, even when I had my bulldog determination. Making the car buying experience enjoyable. We are first time new car buyers. Everyone was helpful when charging questions More

by vhubbard9
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Skye Warner, Billy Delgado

Apr 08, 2025

Crest Volvo Cars responded

Thank you for sharing your experience with us! We're thrilled to hear that our team made your first new car purchase an enjoyable one. It's great to know that everyone remained helpful and courteous. We're especially glad our team could support you through the process and provide clear answers to your charging questions. We truly appreciate your trust in us for such an important milestone, and we’re always here if you have more questions down the road.

April 01, 2025

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Excellent care and communication all around at Crest Volvo. We had a fantastic car buying experience from Ricardo and his GM Jason Pickering. I would certainly buy another vehicle at Crest, and recommen More

by jeremyv1602
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Recommend Dealer
Yes

Other Employees Tagged: Jason Pickering, Ricardo Riojas

Apr 03, 2025

Crest Volvo Cars responded

Thank you so much for your kind words! We’re thrilled to hear you had a fantastic car-buying experience with Ricardo and Jason. It’s always our goal to provide excellent care and communication throughout the process, and we’re so glad that was reflected in your experience. We look forward to serving you again in the future and truly appreciate your recommendation!

April 01, 2025

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Nick was amazing, love the new car! Would absolutely purchase my next car from Crest. More

by SLPALADINI
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lambert, Koffi Niamke

Apr 04, 2025

Crest Volvo Cars responded

Thank you for your great feedback! We're thrilled to hear that Nick provided an amazing experience and that you're loving your new car. We look forward to helping you with your next car purchase at Crest!

March 31, 2025

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As a repeat Volvo customer, I can confidently say that this dealership consistently exceeds expectations. From the moment you step onto the lot, the environment is welcoming and professional. The entire s More

by JODYLENDERMAN
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Gage Rucker

Apr 03, 2025

Crest Volvo Cars responded

Thank you for your continued trust in us! We're thrilled to hear that Gage and our team consistently exceed your expectations. Your loyalty means a lot to us, and we're so glad to know that our service and expertise have made each visit enjoyable. If you ever need anything, we’re always here to assist you!

March 18, 2025

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Caden was very knowledgeable and helpful with our purchase. He responded to our inquiries in a very professional and timely manner. Skye was very patient in educating us with the features of the vehi More

by espy0927
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Recommend Dealer
Yes
Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re thrilled to hear that Caden and Skye were able to assist you so well. Providing professional and informative service is always our goal, and it’s great to know they helped make your purchase smooth and enjoyable. We appreciate your business and hope you’re loving your new vehicle!

March 18, 2025

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Brandon is fantastic! He’s been instrumental in helping me with my last couple of vehicles. This is one of the reasons why I keep coming back. More

by MILLER.JOVI312
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen, Ally Gallagher

Mar 19, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Brandon has provided such excellent service and helped make your vehicle experiences a great one. We truly appreciate your continued loyalty and look forward to assisting you with your future needs!

March 16, 2025

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I leased a 2025 Volvo S60 T8 for my son who just earn his drivers license last week. This is his dream car and my family and I have to comfort of knowing that our “baby boy” will be driving the safest ca More

by Pick’s Family
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Recommend Dealer
Yes
Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing such a heartfelt review! We’re thrilled to hear that Greyson’s dream car is now a reality and that we were able to exceed your expectations. It’s great to know that Caden, Max, Madolyn, Skye, Bryan, and Jeremi all contributed to making this experience special. Your kind words about our team, including Managing Partner Jason Pickering, mean a lot to us. We take pride in providing top-notch service and a culture of care, and we look forward to continuing to support your family in the future.

March 06, 2025

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Chad in the service dept. was very knowledgeable & helpful. He answered all my questions & the service went just as we described. Very happy & glad to have a great service per More

by JW
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Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Nick Lambert , Chad Rison

Mar 07, 2025

Crest Volvo Cars responded

Thank you for your kind words about Chad in our service department. We are thrilled to hear that he was able to assist you effectively and that your service experience met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future.

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